Get matched with top gas leak repair technicians in Henrico, VA

"The representative came out to look at my main house water valve under the house to make sure it wasn’t leaking. He said all was well. Very professional and informative. I will definitely call on them again."

"James Holloman is the best. I would recommend southern plumbing of VA. "

"Great work installing tankless water heater ! "

"They showed up on time, checked out my new sink, faucet set and drain for completeness and compatibility, then went to work removing the old hardware. The sink would not come loose from the countertop, because the installer used construction adhesive instead of caulking, but they guys figured out a way to make it happen without damaging my countertop. Neal noticed the lever control on my new faucet was installed backwards from the factory, and carefully disassembled it and made it right without leaving a single scratch or mark on my new faucet. After everything was installed, they went over the whole thing with a fine tooth comb to be sure everything worked as it should with no leaks, including letting the faucet heat up with hot water and chill down with cold water. They left my kitchen immaculately clean around the work area and carried away all the old parts. Those three guys worked 7.5 hours, not letting a couple of setbacks deter them, finding a way forward, and left me a very happy customer. They were punctual, cordial, polite, knowledgeable and professional. I'd hire them again in a heartbeat."

"Lee Burgwin has been my go-to plumber for years now. He has done every imaginable job for me. He has installed new traps for a frequently-clogged drain. He has replaced toilet and sink fixtures. He has installed a gas fireplace. He has come to repair an outdoor spigot that broke in freezing temperatures. He is professional, responsible, reasonably priced, and quick to respond. He guarantees all his work and is a nice guy. I cannot recommend him more highly."

"EDITED TO ADD: Really impressed by the follow-up by Jennifer of the company, who called me at home and made it clear they wanted to make this situation right. I'm impressed by her customer service and have changed my review stars, as she made it clear that this was an aberration and they wanted to make things right. She offered her personal cell phone to arrange any future service, and that type of attention to remedy an unhappy customer speaks highly of how they do business. Wildly incompetent and a waste of our time to hire them. My husband understands plumbing, but works long hours and was trying to "buy back time" by hiring a professional to finalize a toilet kit repair. We hired Foster based on reviews and they sent out someone who was so weirdly patronizing for also being so incompetent. When my husband explained that there was a new kit installed and it was mostly complete, but there was a small leak that needed finalized tightening, the plumber didn't even get down on the ground to inspect the back of the stool. He just informed us we needed a "major rebuild" and a new toilet. WHAT?!?! I sincerely don't know if he's just poorly trained and didn't understand the problem or whether he was trying to exploit us. It didn't make sense that he didn't understand the problem, especially when someone was telling him explicitly what was needed. He also quoted $299 each for two faucets replaced, which is the HIGH end of average costs. I don't mind paying more for quality work, but someone without a basic understanding of a toilet leak shouldn't be charging high market value for their work. My husband paid for the service call and declined services, and used his lunch break to fix the toilet completely (no new parts nor rebuild necessary) and install faucets. We were quoted $920.34 for 3 tasks that took an accountant less than 1.5 hours to complete, without any formal plumbing training. That's not okay. Beyond that, I'm completely unimpressed with the management. Before posting a negative review, I make sure to go directly to management and see what they'd like to do to fix the frustration. Shawna (sp?) kept saying "I understand what you're saying," but clearly didn't. She kept talking about there being set prices for parts. WE DIDN'T NEED PARTS. She also kept defending how qualified he was, but that makes no logical sense if someone non-certified can have a better and quicker understanding of how to fix the problem. There are too many other reliable, qualified, reasonably priced plumbers out there. I will never do business with this one again. They might have other good plumbers, but our guy was not one of them."

"All went well in three (about to be four) separate visits. Mr. Waters is experienced, great to work with, and really competent - no shortcuts when fixing numerous problems with old (1942) pipes, including under my sink/disposal. He had to remove some ceramic tile butted up against the old (1990s) dishwasher (tile installed after-the-fact.) Neatly done. I had pieces cut to size from the only matching tile left from a previous owner. Mr. W. will be returning to put the new tile in place, then cut the new dishwasher's footplate to size & install it. He also gave me great information re: my water lines & plumbing."