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Sky Computer Solutions

4.9(
176
)
Computer Network or Wiring Install or Repair, Computer Repair, Troubleshooting or Upgrades - For Business, Commercial Computer Network or Wiring Installation or Repair Service,

About us

We specialize in all aspects of REMOTE and ON SITE COMPUTER SERVICING AND REPAIR. For an immediate response call Betsy (Owner) @ (804) 915-6384. We are Locally owned, serving Metro Richmond since 1997, is recognized for excellence in computer repair, service and support. Our pride shows in satisfied, repeat customers and their continued referrals. Our experienced technicians have successfully repaired thousands of computers for Home and Small Businesses. We take great pride in our work, our most important goal is to have satisfied customers.

Business highlights

28 years of experience

Services we offer

Residential and commercial installation, data recovery, disk duplication, networking, recycling, refurbishing, repair & replacement of computer hardware and software, system designing, training, upgrade, virus/spyware removal & windows operating system installs.

Accepted Payment Methods

  • CreditCard
Reviews
4.9176 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
5%
3
0%
2
1%
1
1%
Write a review
Showing 1-25 of 176 reviews
Linda D.
Oct 2024
5.0
Yes, I recommend this pro
$135
It was such a pleasure working with Betsy. She’s got the know-how and experience. She set up my new laptop and transferred selected data from my very old, barely running Gateway PC. She also gave me some helpful advice on antivirus and backup programs. Two thumbs up, Betsy! Highly recommend.
Paul P.
Sep 2024
5.0
Yes, I recommend this pro
They did a fantastic job of walking me through to identify the problems and find find solutions. The final result is a happy kid with an extremely fast computer!
Sandra T.
Feb 2023
5.0
Yes, I recommend this pro
Great service! Replaced both a PC and laptop. Transition was easy and seamless, and it was great to quickly pick up where I left off. Couldn't ask for a smoother transition.
Kathryn E.
Jan 2023
5.0
Yes, I recommend this pro
Your girl knew what she was doing. She knows how to fix things. My mouse was not working, so she exchanged my mouse that didn't work for a (used) mouse that plugs into my old computer. She fixed the problem, and I paid her $100 cash because she was here an hour and exchanged my my old mouse for a used one that worked. Thanks!
Response from Sky Computer Solutions

"Thanks [Member Name Removed]~ I love what I do also. You found a 1 woman show, so this GIRL knows what she's doing! :-) I'm happy it all worked out [Member Information Removed] you're able [Member Information Removed] use your computer again. Please do not hesitate [Member Information Removed] contact me if you need anything else. Thanks ~Betsy"

Peter G.
Oct 2022
5.0
Yes, I recommend this pro
Sky Computer Solutions (SCS) is EXCELLENT! Betsy is the consummate professional while being easy to work with on any IT issues. We have purchased new laptops and printers from SCS and the prices are very reasonable while recommendations on what to purchase is priceless. Betsy has resolved all of our IT issues on a timely basis and has walked us through any concerns we have had over the years. We HIGHLY recommend Betsy and SCS and look forward to working with her in the future.
Response from Sky Computer Solutions

"Thanks [Member Name Removed]~ It's always a pleasure working you, [Member Names Removed]. Look forward to seeing you again, anytime. Thanks ~Betsy"

Holly K.
Oct 2022
5.0
Yes, I recommend this pro
Betsy is extremely professional and knowledgeable as well as approachable and easy to work with. She never makes you feel technically incompetent and is willing to go the extra mile to solve any issues that I have. My business is located within my home, and she comes here willingly and even pets my dog! She helped me research and find the best new computer to fit my business needs and delivered it, set it all up, and made sure that all my old information was transferred over. She made sure I was comfortable with all the features and was available for questions after the fact. I always dread the learning curve with new technology, but she made the process seamless. If you are a small business owner and your talents are not within the area of computers, Betsy is your solution. She has been a gift to my business, knowing that if I have a problem, she will help me resolve it so I can concentrate on my own responsibilities. Betsy has even helped my 85 year old mother when she has needed it. I highly recommend her!
Response from Sky Computer Solutions

"Hi [Member Name Removed]~ It's always a pleasure working with you and your mother. Thanks for the great review. Thanks ~Betsy"

Chris B.
Oct 2022
5.0
Yes, I recommend this pro
Fixed as usual
Response from Sky Computer Solutions

"Always a pleasure working with you. Hope you're doing well. You know where I am if/when you need anything else. Thanks ~Betsy"

Judy B.
Oct 2022
5.0
Yes, I recommend this pro
Betsy has served all my computer and Smartphone needs for years. I think she's some kind of genius! Working from her own location, she figured out that I somehow had various e-mail addresses that were confusing and one was actually wrong. She fixed my whole problem in the blink of an eye. And her prices are very, very affordable.
Response from Sky Computer Solutions

"It's always nice to see you and share notes :-). And always a pleasure working with you. Thanks ~Betsy"

John A.
Oct 2022
5.0
Yes, I recommend this pro
$100
Could not have been better
Response from Sky Computer Solutions

"It's always a pleasure working with you. You know where I am when/if you need me again. Thanks ~Betsy"

Alfred A.
Oct 2022
5.0
Yes, I recommend this pro
Excellent. Highly recommend Betsy
Pamela F.
Oct 2022
5.0
Yes, I recommend this pro
We call Betsy our "Guru"! She has done an outstanding job fixing a myriad of problems with our computers since we moved to Ashland, VA in 2010. We hired her after disappointing service by many other techs in the states where we lived before VA. Not only is she extraordinarily knowledgeable about every tiny to humongous issue with our computers but she is also very personable and thoughtful. She has guided us on the purchase of new computers as well. Betsy receives our highest recommendation.
Response from Sky Computer Solutions

"It's always my pleasure seeing and working with you both. Good luck on the upcoming move and you know where I'll be when/if you need me again. :-) Thanks ~Betsy"

Jill D.
Oct 2022
5.0
Yes, I recommend this pro
I have relied on Betsy to be my IT person for quite a few years. Last year I needed a new computer for my work, and she provided exactly what I needed with the necessary programs and security. Since I am in my 70s, and not particularly computer literate, she explains thoroughly any questions I may have. She always stresses security. I attended a Security Workshop where she was on the panel, along with reps from the IRS and state government. She responds quickly, to any messages I might leave. I believe her fees are reasonable for the service she provides and I have absolute faith in her knowledge and ability.
Tricia C.
Oct 2022
5.0
Yes, I recommend this pro
$80
Quick response when laptop needed repair. Facilitated return of unit to vendor. Followed up to ensure satisfactory repair.
Dorothy E.
Oct 2022
5.0
Yes, I recommend this pro
Outstanding work! Very responsive. Diagnoses and solves problems quickly. Sky Computer Solutions is my go-to resource for any computer or printer related tech issue that I have. I've used them for years at this point, from major items to simple problem-solving calls. Always right, always prompt.
Larry S.
Jul 2021
5.0
Yes, I recommend this pro
Betsy at Sky Computer Solutions went above and beyond expectations in assisting me with a laptop issue. She spent considerable time, at no cost to me, explaining my problem and pointing me in the right direction to obtain a solution. Excellent customer service. I would certainly recommend Betsy and Sky.
Roger I.
Dec 2020
5.0
Yes, I recommend this pro
$260
got advice on and purchase of new computer rapidly. Betsy managed to save my needed files from old computer. Up and running in less than a week.
Keith A.
Jun 2020
5.0
Yes, I recommend this pro
$275
Great. Person was easy to work with and resolved the problem with a couple of days.
Stacey L.
Jun 2020
5.0
Yes, I recommend this pro
Great service and friendly, prompt, and professional technician. The problem was solved and the technician even rearranged the service scheduled to come earlier than originally expected. Would defiantly hire again for computer problems!
William D.
May 2020
5.0
Yes, I recommend this pro
$120
It went great. Betsy was very professional and took care with everything I needed done and then some. We had to call my internet provider and she talked with them which I could not have done without her expertise. She has a great personality and it was a pleasure having her around. I would definitely hire Sky Solutions again and highly recommend them to others.
Carrie B.
Nov 2019
5.0
Yes, I recommend this pro
$108
Betsy responded immediately when I requested a quote for printer installation and troubleshooting. I explained that my sister for whom she performed the service has Alzheimer’s Disease and Betsy was careful to explain how the new printer worked to my sister. The only downside is that she didn’t follow a couple of my emailed instructions. That being said, Betsy provided outstanding customer service for a great price and I will definitely hire her again.
Response from Sky Computer Solutions

"Hi [Member Name Removed]~ It was a delight to meet and work with your sister. I do hope to work with her again one day. Per our e-mails, regarding your review, I'm quoting your response below. I actually had not overlooked or forgotten to do what you asked. I had even printed the page from the manual you referenced to have it with me onsite. But since Apple doesn't yet support that model printer, on the Cataline macOS 10.15, I wasn't able to install the printer 100%. Perhaps down the road they will release support and all this can be addressed at that time. Until then, printing is available VIA USB, as this was the only choice I had. Below is your e-mail reply to me when I explained the problem I ran into. Be the way, the macOS being updated is better/safer than not. Printer drivers will eventually catch up. Thanks ~Betsy "It is true, the setting to have the printer turn on/off automatically was the main one. I did not realize that you couldn't do it without the correct drives. I went back to the review just now to see if I could edit it but Angie's List doesn't have that option anymore. I guess the only way to clear that up is for you to address that in your reply box, which is fine. The other instruction that I thought I had given was to simply use the cable to install the new printer. I rechecked the email I wrote, though, and I see that I changed it to "Use your professional judgement." So that one is on me. I'm sorry that my mistake kept you from having a 100% clean and positive review! You certainly earned one! [Member Name Removed]""

Malcolm K.
Oct 2019
5.0
Yes, I recommend this pro
now using a separate keyboard - no more problems
Joseph F.
Sep 2019
5.0
Yes, I recommend this pro
It hasn't started yet.
Jerry M.
Dec 2018
5.0
Yes, I recommend this pro
prompt and efficient
Michael A.
Mar 2018
5.0
Yes, I recommend this pro
Betsy was fantastic. She solved the problem with speed and thoroughness. If you would like outstanding service from someone who knows her business you should consider Betsy. [I lost time with another provider before my issue was resolved at Sky Computer.]
Susan R.
Feb 2018
5.0
Yes, I recommend this pro
$80
Great. Betsy was very professional and fixed the problem quickly. She even helped me on upgrading my computer settings. I would definitely use her again.
...
Showing 1-25 of 176

Licensing

State Contractor License Requirements

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FAQ

Sky Computer Solutions is currently rated 4.9 overall out of 5.
Sky Computer Solutions accepts the following forms of payment: CreditCard
No, Sky Computer Solutions does not offer free project estimates.
No, Sky Computer Solutions does not offer eco-friendly accreditations.
No, Sky Computer Solutions does not offer a senior discount.
No, Sky Computer Solutions does not offer emergency services.
No, Sky Computer Solutions does not offer warranties.

Contact Information

Church Rd, Henrico, VA 23233

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