Get matched with top stair railing installation pros in Great Falls, VA

"If you want to work with someone condescending, rude, confrontational, unprofessional, and whose contractors workmanship is probably the worst I have ever encountered in my 30 years of working with contractors, THIS IS YOUR GUY. I can ramble on about the false promises, the horrible workmanship, the constant delays, the lack of communication, the rude and confrontational text messages. I guarantee Mr. Shank will in fact respond to this review and try to flip the script and blame it all on me somehow. He talks very poorly about all his customers well at least the ones he doesn't like. Not sure what that is based on although I do have some idea what is based on. But he never made anything explicit, so I can't make accusations that he is a racist. So I am definitely not saying he is a racist because he didn't do anything racist. But if he was a racist it would explain why he didn't give two poops about doing good work for multiple projects I provided him. I also have multiple properties and was hoping to make Mr. Shank a lifelong contractor. In a nutshell, he has done 2 projects for me at 2 properties. One was installing a threshold for a glass enclosed shower stall. His crappy sub contractor (they are not employees) despite him saying they are employees, did not install any grouting on the threshold. Fast forward 1 year, and mold is popping up all around the threshold. Rather than dealing with this individual, I hired another contractor to fix up his mess. Second job, and my second mistake, I hired him for a full scale home renovation for around 50K. That project was an absolute disaster. He took 3 months to do what he promised to me verbally would be a 3 week job. I don't really want to spend 1 hour writing down all the crap he did wrong. I'll try so sum up the highlights. Ripped out old flooring, promised to make new flooring level after installing new concrete by using lasers. New flooring is totally not level and as bumpy as walking on your local trail. The shoe moldings around the flooring look like a child installed them. I had to argue with him to get him to regrout the bathroom which was in his contract in the first place. I can go on and on. For sure if you are someone that Mr. Shank likes and match his criteria of what he likes, whatever that could be I have no idea definitely not race related. He may do a great job for you and that may explain the great reviews. I myself had a horrible experience with Mr. Shank and his group of sub contractors who just plain do terrible work. Ignore my review or take it seriously, frankly this guy will keep getting business cause he's a great salesman. Even has a LinkedIN profile to show how professional he is. Epic scammer and fraud. Stay away."

"Excellent communication. Fast response. Good work. Very satisfied."

"Manex Remodeling was a great company to work with. From start to finish, it was a very good experience. They responded immediately to my inquiry, and Ed came to my home the next day to discuss options for my master bathroom remodel. He had great ideas and presented a very competitive quote. They started the work within weeks and were dedicated to my project for the duration. The quality and craftsmanship is outstanding. The team was polite, hardworking, and talented. They worked with me through questions and options and had all the expertise needed. They made sure that every detail was complete and that I was 100% satisfied. I will absolutely work with them again when I have another remodel project. "

"They did a great job and were creative with their solutions"

"Alpha Home Services was such a big help! I had a water leak incident that damaged the floor and ceiling of my home and Alpha Home Services was able to come quickly and open the ceiling and take out the dry wall. The first day they came they laid out all the plastic and closed off the damaged area and took out the dry wall to let air dry the foundation of the home. The next day they let it dry and came to check and spray to ensure there would be no mold. After they came again to install new dry wall and paint. They also were able to give me an estimate for all the damages and talk to my insurance company for the claim. I was able to get my claim and my home repaired in no time. Thank you again!"

"Excellent customer service. Excellent finished product. West Shore Home came to install a shower in one bathroom and bathtub/shower in another bathroom. Their customer service is top tier! They took extra caution to ensure they didn’t damage or disrupt my home or other furniture as they carried their equipment in and out of the house. They encouraged me to see the progress as they worked. (Nothing to hide is always a good thing.) When I expressed surprise and disappointment with one aspect of the design, they immediately began solutioning the issue."

"An amazing, super nice guy to work with...great communication and design ideas. I've never seen someone (and his crew) work so hard to complete a job! I would hire again in a heartbeat."

"OK, so Mr. Frank was very professional. All his team was very professional, very polite. They were on time and they went far and beyond of what they were supposed to do and did not charge me more than what they said, so I am very very very satisfied with the work that Frank did, and I wanted to thank him team for being so wonderful and such a great People, we don’t get that anymore in America, but he definitely gave me that. And I’m so happy that I hired him. I had five different people that I got proposals from, and I called all of them multiple times to check on things. And definitely Frank. He definitely made this right. So if anybody needs a Plumber, that’s the guy needs to be hired once again. Thank you very much for all your services. And I recommend Frank to anyone that needs plumbing work done Thank You,"