Get matched with top above ground pool installation pros in Great Falls, VA

"Horrible. Sean frightened me to the point where I hesitated posting this review. So rather than write out each and every detail of what transpired with our situation, I'll just leave it to say that for quite a long time Finn's did the service at our pool. There were countless issues and delays but the worst was when I needed them to work closely with another contractor/vendor and not only was he rude and unwilling to help me, it ended up costing me several thousands of dollars. I would never in a million years recommend his company or his team. There are countless pool companies, so do your research!"

"The pool was cracked, and one company removed the whole plaster. I called Jorge, and he did an excellent replastering project and did a good job with the cracks and the concreet, and the pricing was great.The pool was cracked, and one company removed the whole plaster. I called Jorge, and he did an excellent plastering project and did a good job with the cracks and the concrete, and the pricing was great. I was happy with the result."

"When we contracted with Bartz Landscaping in November 2019 (after getting estimates from three contractors), their BBB rating was A+. Now it is down to C+, and I can see why. We had a problem with rainwater flooding in our back yard, and Bartz provided two options, a yard length drainage ditch (rock filled) or French Drain (with no ditching necessary) Strongly recommended was the installation of the supposedly much superior French Drain, eliminating the need for any ditching, and it was this for which we opted. This was done in November 2019, but the flooding continued afterward (it would drain after an hour or more, but we were told that there should be no pooling whatsoever with the French Drain). They came back a couple of times to make some minor modifications, but none of them were effective. The only way to eliminate the flooding was for me to dig my own partial trench, something that should not have been necessary given the French Drain. When I asked them to replace my trench with a “professional” one as part of the original contract to alleviate the flooding, since the French Drain had not lived up to their promise, they said this was extra and would require additional cost. Supposedly an estimate was sent, but it was never received - The following was my last correspondence with the contractor on 11/09/2020, to which there was no response; "When you send estimate, include diagrams for both the estimate work and the no-charge options (i.e; remove pop up and recontour exit area). The original estimate never arrived for the creek bed and pipe extension. I do not agree that this should be considered additional work, as the original goal was to eliminate the pooling completely, which the French Drain alone has not done. Nonetheless, send the estimate and we will decide. Thank you" Since there was no response to this final email, I felt that the contractor wished not to be bothered by me anymore. Having already sunk $1500 into the French Drain which, at best, was only partially effective, I opted not to waste more money with them to do something they should have done for free as part of the original promise to alleviate the flooding problem. I lost confidence in their alleged “expertise” in drainage. Also, note that the response statement "we made professional suggestions and they were not followed (due to not accepting the proposal) is not accurate. We were given two alternative proposals originally, creek bed OR French Drain, the latter being strongly recommended over the former as much superior eliminating any need for any type of creek bed. It turned out that a partial creek bed was needed after all, which I dug myself. There was never any discussion to accepting BOTH proposals, especially since the French Drain was supposed to stand alone to eliminate the problem without any ditching."

"Watermark did a very good job in replastering my pool. They spent the time and effort required to remove the delaminated plaster and prep the surface for the new plaster. They were reliable on scheduling and completing the work."

"They did a great job and were creative with their solutions"

" I am paid more than 80k to redo my pool house located in Mclean, VA. The pool never worked. Always green. Every time you call, they will send one cleaning crew for 180$, but the answer from them was that the pool will be better after a few days. After a few days, the pool is green, and you call again, and they will say our pool needs multiple cleanings, and they will do various cleanings and send various invoices. When cleaning, they say the pool will improve in a few days. After a few days, if you call to ask why the pool is green, they will say it's one more service. This pool was reconstructed, and the same company did the plumbing and machines. Please be careful when hiring this company complete rip-off. After ripping off, they will say customers do not know anything about the pool. This is the value they will give to the customer who paid around 80k "

"Impressive work! These cleaners are true professionals. They arrived promptly, assessed the condition of my pool, and got to work right away. Within a few hours, they had my pool looking crystal clear and inviting. I appreciate their dedication to excellence and will be booking them again for regular cleanings."

"Smart Pools 21 owner, Cesar, completed a complete pool renovation for us in 2019. This year we had 3 tiles come off at the waterline. We called Cesar and, even though he and his team are extremely busy this time of year, he sent a member of his crew by to replace the tiles. We continue to be pleased with Smart Pools 21, Cesar, and his team. We still have some work to do in our little piece of the world. We look forward to the next project with Cesar."

"The smart company manager Yavor made an excellent job. He knows everything about pools and the latest technological development of this industry. On the top of this he knows all needy greedy details about pool constructions and could make himself practically any part of this job. This allows him to have a subcontractors who really know their specific job. He also explain us all the special details about the pool - because we did not know anything about it. It is real pleasure to work with him and he is very responsive and attentive to client need. The praise of the swimming pool construction we got from Yavor (Smart Co) was 40% less then from any other big company interviewed on this topic. I was worry initially that we will later have some additional payments coming up alone. But this did not happened and he keep the construction within an initial budget. In addition, I have checked on internet that all equipment he installed us - engines, filter, water purification, pump, etc. are on upper praise edge.... The relatively low praise of pool construction did not come as a result of some equipment cheating but as a result of well organized management and deep knowledge of the pool equipment market. It took time to build the pool with all VA and Fairfax country permits and weather conditions but final project look great and worth all the money and efforts. We strongly recommend Smart management group if you want to have a swimming pool."

"The owner is on the job and makes sure that his team is following the correct process."