Get matched with top deck and porch pros in Gainesville, VA

"American Custom Concrete resurfaced our patio, replaced our steps to the back of house and the concrete steps to the laundry room last month. We were very pleased with the way it all turned out and the quality of work. They were a pleasure to work with."

"I’m so happy with how easy it was to work my project manager, Veronica. She clearly explained how the project would proceed and followed up to make sure the work proceeded on time and with attention to every detail. Now my porch is exactly what I wanted. It makes me happy just to sit there on my porch swing and enjoy the detail and care brought to every aspect of the project."

"Every detail up front. Work professional and expertly done."

"I had 5 contractors bid my deck, HD came in with some fairly decent discounts and seemed very professional and dedicated. The design phase was fairly smooth, I chose the signature package with LED lights on the rails with the caveat that I would choose the colors after the samples were dropped off. I sent off an email after I chose the colors that I wanted to the POC that I was provided. Two weeks ahead of the scheduled start date they dropped off a series of pallets with all of the material on the side of my yard, after I called and questioned the timing and effect it would have on my grass, they moved up the start date by a week. Demo went well, except for the cleanup. I had to pick up several bags of trash and nails that were left behind and they damaged a downspout on a completely unrelated area of the house when dumping the old deck over my fence. The install seemed to be going fine until I looked at the colors of the decking and it was not what I had indicated in the previous email. I went ahead and went with the colors that were provided, they were fairly close, and I am somewhat ambivalent in regard to color. Things began to slide rapidly from here, I had 4 support pillars previously with a downspout running down one into a drain that runs under my patio, which is brick. They had a 3-pillar design that completely disregarded the drain and the downspout. When I pointed this out, I was assured they would run a line under the patio and tie it in to the drain. The deck itself was put together in fairly short order, about 3 days. I had several discrepancies with the install, one board was rip-cut and very jagged and the V supports were not aligned to the edge of the support beams, no right angles and mis-aligned. The PM assured me someone would be out to fix it shortly. We are now 2 weeks into the build and 4 weeks with the construction material laying in my yard, grass is dead at this point and I am getting frustrated. They come out and fix the mangled board and the V supports and the deck itself is done. I still have a damaged down spout and my patio has a gaping hole with my drain sticking up out of the ground. About a week goes by with ZERO communication from HD, I’m outside looking around and notice a 3 inch gash in my paddle board. At this point I email the owner and offer to go with another contractor to fix my patio, damage to the spout and tell him about the p/b. He offered to buy me a new p/b, that was nice but missing the point entirely, he was aggressive and agitated, mentioning several time “I built this company” and only concerned about getting paid. I fixed the p/b myself. He assures me that someone will be out ASAP to fix my patio and that they will find similar brick for the repair. I explained that that particular brick was the only option and provided the information where it could be purchased. About a week later the patio crew came out, tied the drain in and laid the brick as it was before, leaving me with about 60 extra bricks to store, including the ones that were partially cut and completely useless to me. Inexplicably there is also white spray paint on a 4 brick section next to one of the pillars In summary, the deck itself is about 4 stars. Service, communication and execution of the project are one star, hence the 2-star rating. I do not recommend this company."

"DO NOT use this company. I went through Lowes to have a composite deck built. Working with them was an absolute nightmare. It took them 3 months to even START the job. I discovered the reason for the delay is because when they filed the permit (which took them 6 weeks to do), the contractor's license was expired. It then took them another 5 weeks to update their license in order to get the permit. They ordered and installed a completely differently railing style than what was on the contract/design, then blamed me for the mistake. Rather than ordering a new product, they cut the existing one to make it work. I am now 9 months post project, and the railing has warped, the deck is sloped, and the overall quality is horrible. Worst of all, turns out they NEVER GOT IT INSPECTED! I learned that Lowes had to fire them due to MULTIPLE issues with the company. I am thankful I have Lowes to help rectify the issues, but if i didn't, I would be pursuing legal action against them!"

"Oregon usa"

"I didn't have a great experience with HAL Co. They take FOREVER to return calls/emails. The day they were scheduled to come replace my fence they no-showed and I had to call the office around 4 pm to find out they weren't coming because a job was running late. The rescheduled installation was a day I was in the office. The crew said the outlet in my back yard wasn't working, so they left without calling me or ringing the doorbell to ask about it (the circuit just needed to be reset, which my partner at home could have done). I didn't find out until several hours later when the office called to tell me the crew had left. The fence finally got installed, and a few days later a neighbor found nails in two of his tires. The crew claimed they performed a metal sweep of the area, but now the neighbor is trying to get me to replace his tires. Finally, the gate latch got damaged somehow, possibly in a storm that happened a few days after the fence install, and HAL wanted $130 to replace the latch. I bought a latch kit off Amazon for $30 and did it myself."

"Perfect, this crew went right to work and cleaned up the exterior area when finished."

"I called/e-mailed five different companies to get bids to replace the decking boards on my old deck. Steadfast was one of only two companies that responded. I made an appointment. Their employee arrived on time, with samples, explained the options, later provided an estimate in writing, and was very thorough. It took several weeks to get on their schedule to get the work done. I was contacted about 48 or 72 hours before the work was to start. The installer arrived on time, removed the old decking and rail cap, installed additional joists and the new Fiberon decking. Very clean installation."

"Moore Designs did our stamped concrete patio this spring. We told them our ideas and they took it up a notch to beyond what we could have imagined with lighted bench seating. It came out wonderful and brought life to a dead space in the yard. It was a wonderful experience."