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"The crew that originally came out were very efficient and friendly. They finished almost everything in the time that was stated. The only thing with them that I was concerned with was that they keep asking me what they were supposed to be doing. They knew that they were supposed to doing insulation but didn't have the details. And when i told them that I would have to go back to my paperwork they said that they would call the project manager. On the 3rd day they needed to do one last thing to an outer wall but couldn't do it because it was too cold and they were concerned that if they tried to remove the siding it would crack. They left on a Wednesday telling me that someone would contact me to come back on Saturday to finish the job. Fast forward to Friday, I get a few missed calls and then text messages saying that they had a crew in the area that wanted to come by in 30 mins. I wasn't home but finished up what I was doing to meet them at my house. When they get there they don't even know what the job is that they are supposed to be doing and don't have a ladder tall enough to reach the area. So they decided that they could do the job from the inside and said that they would need to drill a couple holes in my closets to fill the wall with insulation. They were very admit that that the holes would be repaired and the drywall fixed and painted and that someone in the company would call me and a crew would come out to do the drywall repair. So they do their part and leave. After they leave I realize that they put 6 holes in my wall. Not what i was expected but they did a decent job on plugging the hole back up with the piece of drywall that they removed. I waited for someone to call me about fixing the drywall but they didn't call. So after a week of waiting I called the company to ask about it and the mold remediation issue I was having (more on that in a sec). They seemed unaware on the drywall needing to be fixed and said they would send someone out to look at both things. A few days later someone comes out. They were unaware of the drywall repair but were there to look at the mold issue. Now about the mold issue. I will get back to the drywall in a min. So I paid for them to spray something on a strip of mold that we had in our basement and was told that after it has been sprayed that it would like nothing was ever there. Well after them spraying it twice it still looked awful. The wood looked but as black as before they came. So when these guys came to look at it they said that there was definitely no mold there. the problem was with my wood. So much for it looking like nothing was there. Now i have to hire someone else to sandblast it or something. So after these guys looked at the basement they said that they would look at the drywall. They look at it and are like "oh, i don't think we have the materials on our truck to fix this but I will take a look". They did have the materials and would tape it and mud it but weren't really experienced in drywall repairs but they knew enough to do the job. I should have stopped them right there but I thought it would be okay. Well once the mud dried I could tell what an awful job they had done. I will have to either try to fix it myself or hire someone to do it. And I probably should have called them back again but I am really tired of them sending me people that don't know what the job is before they get to my house and are not prepared. Only getting a C because the first crew was decent."

"I had multiple estimates and Fifth Fuel was the most professional and reasonable. Josh came to my house, took pictures of my attic and explained the different choices of insulating the attic. He provided an estimate in writing the same evening. The installers arrived on time, sent me photos of the before and after. They left the house clean with no debris. The result is a huge improvement in the temperature between the upstairs and down. I couldn’t be happier with them! Outstanding!! Thank you!"

"Ralph Bertrand from Home Genius Exteriors came out to thoroughly examine our roof. Ralph showed us many photos & a video of our roof, outside & inside. Ralph took the time to answer any questions we had. He explained the various products used & levels of warranty available. We really appreciated the time Ralph spent explaining everything to us, all without pressure to buy. The day of install arrived & the team was on time & ready to work! One thing we liked was that there was someone there from Home Genius Exteriors during the whole time of install. Richard Bowan, the Install Manager, was there to oversee everything & he did an amazing job. They placed large tarps over all our landscaping & got right to work. Rich kept us updated on progress throughout the day & answered any questions we had. In addition to the new roof, we also had new gutters with leaf guards & downspouts installed. When the work was completed, we walked around the house with Rich. Everything was completely cleaned up; there was nothing left behind or out of place. Our home looks amazing. The new roof, gutters & downspouts really look beautiful. We loved our experience with Home Genius Exteriors, especially working with both Ralph & Rich. They were so professional & knowledgeable. We would recommend them to others & if we needed additional work, we would definitely call Home Genius Exteriors."

"Shane and his crew were awesome - removed a ton of old, nasty insulation from the attic of our investment property. Left everything spotless. Extremely competitive pricing. We will definitely use their services again."

We’re a locally owned team dedicated to making Richmond homes more comfortable, energy‑efficient, and welcoming. From attics and walls to crawl spaces, we use high‑quality insulation and careful installation to solve hot and cold spots, reduce energy bills, and improve year‑round comfort. Homeowners choose us because we communicate clearly, show up when we say we will, and treat every home with respect. If you’re looking for friendly experts who take pride in doing the job right, we’d be honored to help improve your home’s comfort.\n\n

Home contractors

"Bill knows what he is doing and holds himself to high standards. We wanted to upgrade the attic, and when he left, we have insulation carefully and well placed and blanket over the access. I'm very satisfied. This attic is now really well insulated, he did a little caulking around the access stairs, came on time, got done a little more quickly than he had estimated, and everything nice and clean."

"The installers were professional and courteous, they cleaned up after themselves and left my home in the same condition as when they arrived. The blown-in insulation has made a noticeable improvement over the temperature on our 2nd floor."

"Everything went well. The technician, Howard Shires, called before arriving. He did a through inspection, fixed everything he found and made recommended regarding our attic's insulation requirements. He was professional and good to work with."

"We needed several electrical items taken care of. Thad Sales and his helper did an excellent job both time we called him. They were professional, personable, polite and extremely knowledgeable. I will use them again."