Get matched with top deck repair pros in Falmouth, VA

"A Home Renovation LLC (Owner: Javier) ​Overall Rating: 2 out of 5 Stars (DO NOT RECOMMEND) ​I hired A Home Renovation LLC for a porch renovation, which included a smaller, agreed-upon auxiliary job. While the project was completed, the experience was deeply unsatisfactory due to both subpar workmanship in highly visible areas and the highly unprofessional and belligerent behavior of the owner, Javier. ​Issues with Professionalism and Communication ​Javier is exceptionally challenging and argumentative to work with. His communication was defined by open hostility, sarcasm, and dismissal of customer input. ​Argumentative and Dismissive: He was openly hostile to basic customer questions and input. When questioned, he repeatedly reminded me that he had "been doing this work 10 years," using his asserted experience to dismiss any concern or design preference I had. ​Rude and Disproportionate: When I politely requested an itemized receipt, his immediate, disproportionate response was: "Jesus Christ you told me at my earliest convenience. I'm working on it. I've been busy." This established a tone of disrespect for the entire engagement. ​Excusing Poor Quality: When a flaw in the completed work was pointed out, Javier’s response was, "you get what you pay for," suggesting low quality was justified despite our agreed-upon contract price. ​Contractual Obligation Treated as a "Favor": He treated the small, agreed-upon extra job as a personal favor rather than a commitment under our contract. ​Critical Workmanship and Material Damages ​The structural work was adequate, but the final, highly visible details suffered from poor execution and damaged materials. ​Poor Workmanship: The final detailing includes uneven cuts and poor finishes in prominent areas. ​Material Damage: We noted several critical material damages upon final inspection: ​Cracked stair post tubing. ​The hand railing running down the stairs is badly scratched. ​A new white handrail has a noticeable black stain on the bottom. ​Conclusion ​Had Javier been willing to engage respectfully, I might have been able to overlook minor imperfections. However, his belligerent attitude, combined with noticeable flaws and material damage, makes this unacceptable. ​I now require that all noted issues, including specific poor workmanship and material damages, be corrected immediately or that I be reimbursed for the cost of professional repairs. Due to Javier's conduct, A Home Renovation LLC has lost any opportunity for future projects I had planned. I strongly advise others to look elsewhere unless you can handle the disrespect."

"Harold and his crew were a pleasure to work with. The quality of the deck, both the construction and the finished product, virtually the entire experience, exceeded our expectations."

"I could not be more pleased with the roofing job completed by Fletcher Construction! From start to finish, the experience was seamless. The estimate process was incredibly thorough they sat down with me to go through every detail and explore all possible options, ensuring I understood everything. They even worked with me to submit the estimate to my insurance company, which made the process so much smoother. The crew was outstanding professional, timely, and efficient. They completed the project quickly without sacrificing quality, and the results are excellent. I am so impressed with their work that Ill undoubtedly be reaching out to them for other projects around the house. Highly recommend Fletcher Construction for their professionalism, expertise, and top-notch service!"

"Very prompt with the quote and actual work."

"Not meticulous."

"We had an existing pole barn, 24'w x 34'd x 12'h enclosed. I had (2) windows & (1) 60" door for Terry to install. Terry was also responsible for the 8' h x 12'w garage door, house wrap & vinyl siding to match existing home. The craftsmanship & attention to details were as we wanted. Terry & his Team gave us a finished product that matched are specifications & expectations. Terry Osborne Construction, THANK YOU! Ken & Jackie "

"I'm a hard grader. Five stars would be perfect. My whole story is on my blog at https://slowoldrunner.com/life-stories/stoneridge-outdoor-living/ Good: They always arrived on time. I never had to worry about whether they would show up. Completed job before anticipated Stayed in communication with status. Good quality work Bad: Higher pressure sales process than competitors Bumped into my mailbox, and I had to replace Left ruts in my lawn where materials were dropped that I need to repair."

"From the beginning of the project to the end Balteza Properties did a wonderful job. Bledar Puli did a fantastic job managing my project. Although this is a small project I always felt that it was important . The painters made my condo sparkle and shine. I know their hardworking will make a big difference in getting my place sold. It truly looks wonderful and refreshed. Just what it needed! "

"Great company from start to finish. Tim is easy to talk to and has great ideas. Very trustworthy and fair pricing. Project was done on time and on budget I highly recommend"

"I had an excellent experience working with Gus & Sons on a fence construction project behind home. Gus and Edgar's outstanding communication, punctuality, and attention to detail were matched only by their kindness and patience. They listened to our preferences and offered valuable insights, delivering a strong and beautiful fence that exceeded our expectations. Their craftsmanship, problem solving abilities, and genuine dedication to customer service made them a joy to work with. I am truly delighted with the final result. I wholeheartedly recommend them and look forward to working with them again on more projects in the future."