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"Very professional. The technician quickly diagnosed the problem and was able to replace the defective part. A little pricey."

"Very professional and skilled electrician. Quick response and reasonable price. Replaced 54 year old too small panel with new larger panel with room for expansion. Very neat wire installation and excellent work."

"Absolutely awesome service. The owner himself came to our rescue on a Saturday. We had no water from our well. It was a pressure pump that needed replacing, He worked on it most of the day, fixed it, and arranged for one of his employees to come out on Monday to change out water heater elements. We’re so grateful to him. Don’t know what we would’ve done."

Certified hvac technician who is fast and reliable.

"James serviced and installed HVAC equipment for me. He is honest, fair and did a great job. I highly recommend him."

"We recently had our furnace replaced and the experience was excellent. The Baker’s team was professional, honest, and very knowledgeable. They explained everything clearly, showed up on time, and the pricing was very fair compared to other quotes we received. Highly recommend them if you need HVAC work."

"They did a very good job and we were very pleased. We would recommend them."

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The guys that showed up were great, very friendly, and ready to answer any questions I had.  They did their work quickly and cleaned up afterwards.  They also got me an extra discount on the repairs.

There were no high pressure sales pitch or scare tactics used.    There was no bait and switch or 'limited time offers'  to push the sale along.

The front office person I dealt with could have made more of an effort.  The day of my repairs, I was called and told the Credit Card Machine was not working, so I would have to pay by check, or my appointment would have to be changed to another day.  I was then called back after several minutes and told that a post-dated check would be acceptable if funds were not currently available.  I understand that the Credit Card System was being changed over, but there should have been some thought put into this before calling anyone.

The B for responsiveness is for the front office, not the workers.

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"We own a home-based business which relies heavily on our computers operating efficiently. We have had a service contract with another computer repair business for several years. Recently when we were having problems with our computers, we tried contacting our service contractor multiple times. He never responded. Feeling frustrated, I contacted James at North Alabama Technical Services and explained our situation. He instantly came to our rescue. He "cleaned-up" our computers and took care of all the problems we were experiencing. He went above and beyond to help us in our dire time of need. We would strongly recommend James and his company for computer service needs. We have now retained him on a service contract and are looking forward to working with him in the future."

"We had had a new kitchen put in and then a year later, we had had our kitchen floor redone and basement repaired after a flood in our house.  Water from our washer had flooded the kitchen and laundry room and then flowed through the floor into the basement theater room and rec room.  We had to have a new (porcelain) tile floor put in upstairs and new paint and carpeting throughout the basement.   The work for the new kitchen and then the flood required a huge amount of sanding, spackling and more sanding...etc. The dust in our house was a big problem afterwards from the spackle dust that accumulated  in our ducts.  We decided to have our ducts cleaned and found All States on Angie's list.   It went great!  They were on time, conversant about the state of our ducts.  They did the job.  I have noticed that the air is better in the house and we have much less dust on furniture!  Very happy with their services and I would definitely hire them again.
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