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"Came on time, was courteous, and did thorough job. Debriefed afterward."

"Absolutely awesome service. The owner himself came to our rescue on a Saturday. We had no water from our well. It was a pressure pump that needed replacing, He worked on it most of the day, fixed it, and arranged for one of his employees to come out on Monday to change out water heater elements. We’re so grateful to him. Don’t know what we would’ve done."

Local family owned and operated. Small business, quick and easy follow up. Customer service guaranteed.

Hi my name is yohara I have a long experience working in cleaning services Im very responsible respectful and professional

"I really want to thank the owner and the team of Virginia/Carolina Heating and Cooling. The team did what the owner said they would do. One of the best experiences I have had in years doing business with contractors. The team arrived and got right to work ensuring the work was completed in a timely manner while at the same time respecting my home and property. If you’re thinking of a new or upgraded HVAC system look no further than Virginia/Carolina Heating and Cooling...As we say around my neck of the woods...”Why bother with the rest, when you can hire the Best!” ...and the Best is “Virginia/Carolina Heating and Cooling”.....Thank You for reading....P. Nesbit"

"James serviced and installed HVAC equipment for me. He is honest, fair and did a great job. I highly recommend him."

"We recently had our furnace replaced and the experience was excellent. The Baker’s team was professional, honest, and very knowledgeable. They explained everything clearly, showed up on time, and the pricing was very fair compared to other quotes we received. Highly recommend them if you need HVAC work."

"They did a very good job and we were very pleased. We would recommend them."

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The guys that showed up were great, very friendly, and ready to answer any questions I had.  They did their work quickly and cleaned up afterwards.  They also got me an extra discount on the repairs.

There were no high pressure sales pitch or scare tactics used.    There was no bait and switch or 'limited time offers'  to push the sale along.

The front office person I dealt with could have made more of an effort.  The day of my repairs, I was called and told the Credit Card Machine was not working, so I would have to pay by check, or my appointment would have to be changed to another day.  I was then called back after several minutes and told that a post-dated check would be acceptable if funds were not currently available.  I understand that the Credit Card System was being changed over, but there should have been some thought put into this before calling anyone.

The B for responsiveness is for the front office, not the workers.

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"Mr. Ferrell worked with my husband over the phone to fix the problem. It was surprisingly fast and stress-free. To have the work done remotely in less than an hour was wonderful."