Alliance Air, Inc.

heating & cooling contractor

About us

With over 30 years of experience, Our friendly technicians have been delivering top quality heating, ventilation and air conditioning services to homeowners and businesses in the New River Valley. Our team is highly trained, certified and committed to providing efficient, reliable and affordable solutions tailored to meet the unique needs of our customers. We take pride in our commitment to customer satisfaction, using only the highest quality products and cutting edge technology to enhance comfort and indoor air quality. With decades of experience, we have build a reputation for reliability, honesty and superior craftsmanship. Our goal is to provide cost-effective solutions that maximize comfort and efficiency while reducing energy cost. When you choose Alliance Air, you're choosing a team that values integrity, professionalism and customer care.

Business highlights

8 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.737 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
3%
3
0%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.6
responsiveness
4.7
Showing 1-25 of 37 reviews

Caroline B.
09/2023
5.0
Very nice, knowledgeable technicians, work was done timely.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Chad W.
08/2023
5.0
Great guy. Solved my issue for sure!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dawn D.
07/2023
5.0
I would highly recommend this company! They are friendly, honest and reliable!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$730,000

William M.
02/2022
1.0
He fixed it then the heater went out again. Then we talked about him coming back to get it right.

Rating CategoryRating out of 5
quality
1.0
value
0.5
responsiveness
1.0

$300

David C.
08/2020
5.0
Prompt professional service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joyce G.
03/2020
5.0
I am waiting for my installation day, I had to delay due to my available schedule. James was most helpful to plan a schedule that works for both of us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Amanda M.
11/2019
5.0
Working with James Martin and his staff at Air Advantage LLC has been an absolute pleasure. The work they did to my 1930's home is remarkable and was no easy feat. He designed and he and his staff completely installed a Heat Pump, all of the duct-work, venting, and return. The whole kit and kaboodle - I cannot be more thrilled with their work ethic, customer service, transparency, and the ability to take feedback. With my project they faced many challenges and rose to each of them without complaint. My crawlspace/hand-dug basement is particularly spider webbie and not an ideal space to spend several days. He was my advocate as a homeowner and offered the reassurance and guidance any homeowner should have. His "helpers," (as anyone knows, really the backbone) were kind, courteous, mannerly, and responsive - very warm individuals that convey trustworthiness as does James. James was very hands-on, fabricating all of of my custom duct work, and was communicative. His is also it seems a great boss - that is fantastic. I had a meltdown at 3:00 a.m. and James responded to an email before I could even wipe the sleep from my eyes. They were kind to my pets and tolerant - James saved my 15 year old dog's life, and his assistant was there in a flash during a totally freak incident. WOW! JUST WOW! I am a single woman with some background in the professional electrical industry and I can tell and will tell anyone, that this operation is a class act. I highly recommend them - I will be endeavoring in a large renovation project soon and will absolutely hire them for modifications and expansions. There are not enough positive adjectives to describe my experience with these guys. They were $4000 lower than one of the "Big Guys" in the Blue Ridge - and I know that my system is far superior, installed with care, and with honesty about what I did and did not need. Hire them! You will not regret it!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brian J.
11/2019
5.0
Good pricing. I also very much appreciated him being upfront about his experience level with some parts and equipment I provided. Very timely. Definitely use this company again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Pat j.
07/2019
5.0
When I opened the door to meet Kaleb I was surprised to see how young he was. I had a few reservations about his experience. Well don't judge the book by its cover. He was very professional. Was very at ease at what he was doing. Was very confident and assuring he had found the problems he fixed it showed me the bad part that he replaced. I was very impressed with him. Would not hesitate to call him again.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Jim W.
07/2019
5.0
Very knowledgeable and answered my questions in term I could understand. Did NOT try to try sell me parts I didn’t need.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nancy W.
06/2019
5.0
i appreciated how quickly he responded and thorough. I will be using him again in the future

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Keesha C.
05/2019
2.0
Charged $150 to replace capacitor. Did some research and found out that part is around $10. Called other HVAC companies in the area and was quoted $50 to $100 to replace a capacitor. The charge for service call and price for freon was about the same as other companies in the area.

Rating CategoryRating out of 5
quality
3.5
value
1.0
responsiveness
3.0


Diane F.
05/2019
5.0
I would recommend him to anyone. He was fantastic! He was a life saver! He worked with my income and made it so that I could afford it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kimberly M.
05/2019
5.0
James is by far the best HVAC guy around! We are super pleased with his fast response and great work. We felt we were in good hands right from the beginning! He was very respectful of the house, extremely knowledgeable, explained things thoroughly, and the cost compared to others that I have hired in the past was very reasonable. I appreciate that he isn’t one of those guys who will immediately try and get you to get a new unit; he will track down and fix problems that others have found difficult, which is the case for us. Thanks for saving us $4500 dollars James! Without a doubt we would recommend Air Advantage to all our friends and family! You won’t need a second opinion if you call Air Advantage first! Trust me, You won’t be disappointed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Richard C.
03/2019
5.0
James was great to work with. He fitted us in his very busy schedule when we were in great need. We had no heat during the cold time of year. Very knowledgeable and would not hesitate to call on him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cindy F.
12/2018
5.0
I could not be happier than I am with Air Advantage. James was quick to respond, prompt, knowledgeable, friendly and helpful. I feel quite confident that the work performed was top-notch!! Will call again and highly recommend this business!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Steve E.
12/2018
5.0
I am very impressed with James. He called to confirm appointment time. I could tell he knew his business. Really I just say enough good things about him. He impressed me from Start till the job was complete. I will call him when ever I have issues with my HVAC systems. And will recommend Air Advantage to all my friends, clients and colleagues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

joan s.
11/2018
5.0
Quick response and courteous. Recommend if you want professional service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Christine S.
11/2018
5.0
I had the pleasure of meeting James Martin today. I was immediately impressed by his professionalism,eagerness to help solve the issue, determination and patience. He was thorough in all aspects explaining all the time what he was checking and what he thought the problem might be. James is kind, trustworthy and fair. He is willing to go above and beyond getting answers to any questions I asked. Very kind and down to earth. I was very comfortable doing business with him. His price was more than reasonable. He is my HVAC man for life!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Allen R.
11/2018
5.0
I had an emergency HVAC furnace situation, which James fixed the same day it happened. James is very professional, thorough, and punctual. He called me as soon as I posted the job on Home Advisor. I certainly plan to utilize James in the future for my HVAC service needs including when I decide to upgrade my current HVAC system. I highly recommend Air Advantage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

vernon j.
11/2018
5.0
Did an excellent job for a reasonable price. I would highly recommended James

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5


Debra B.
11/2018
5.0
def Hire this young man James!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

ROBERT TONY W.
11/2018
4.0
VERY GOOD

Rating CategoryRating out of 5
quality
3.5
value
3.5
responsiveness
4.5

Yes, I recommend this pro

Alicia B.
10/2018
5.0
I live way out in the sticks (40-50 minute drive) so it was great that they service homes that far out. Called ahead of time to let me know he was on his way and showed up on time. He even took his shoes off out of concern for my carpet! He was very knowledgeable, took the time to answer my questions and explain what I did or did not need. Didn't try to "get over on me" or sell me something I didn't need. I would definitely recommend them and use their services again myself.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

325 Maple Street, Dublin, VA 24084

https://www.airadvantagenrv.com/

Service hours

Monday:
7:30 AM - 8:00 PM
Tuesday:
7:30 AM - 8:00 PM
Wednesday:
7:30 AM - 8:00 PM
Thursday:
7:30 AM - 8:00 PM
Friday:
7:30 AM - 8:00 PM
Saturday:
Closed
Sunday:
Closed

Licensing

Insured

Licensed*

Trade License Number
2710068130
Trade License Locale
VA
Trade License Expiration
12/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

heating & cooling contractor

FAQ

Monday: 7:30 AM - 8:00 PM

Tuesday: 7:30 AM - 8:00 PM

Wednesday: 7:30 AM - 8:00 PM

Thursday: 7:30 AM - 8:00 PM

Friday: 7:30 AM - 8:00 PM

Saturday: Closed

Sunday: Closed

Alliance Air, Inc. accepts the following forms of payment: CreditCard
Yes, Alliance Air, Inc. offers free project estimates.
No, Alliance Air, Inc. does not offer eco-friendly accreditations.
No, Alliance Air, Inc. does not offer a senior discount.
Yes, Alliance Air, Inc. offers emergency services.
Yes, Alliance Air, Inc. offers warranties.

Contact information

325 Maple Street, Dublin, VA 24084

https://www.airadvantagenrv.com/

Service hours

Monday:
7:30 AM - 8:00 PM
Tuesday:
7:30 AM - 8:00 PM
Wednesday:
7:30 AM - 8:00 PM
Thursday:
7:30 AM - 8:00 PM
Friday:
7:30 AM - 8:00 PM
Saturday:
Closed
Sunday:
Closed