"Rakim and Charles came out and diagnosed my dead heat pump and proceeded with a replacement of the entire system. They were very professional and courteous and their work was top notch. I would not hesitate to hire them again or recommend them to anyone who has HVAC needs,."

"Short Pump is now my "go to" company for HVAC, plumbing and soon for some electrical work. This is due to my experiences with Chris. He is professional, respects my home and does great work. I ask for Chris for all HVAC and plumbing needs."

"I rate them as "5.0" on every aspect, including price! Great service, and I highly recommend them to anyone for their HVAC needs!!"

"I've been using C3 for several years. They have both fixed and replaced my HVAC units, as well as provided maintenance ongoing. Every time I've had a need for their services I have received top notch , prompt response and reasonable pricing. They've done so well for me, everyone else on my street now uses them as well."

"They've been servicing our equipment for the last 8 or 10 years. They're fine, they're not cheap, they're no the greatest thing ever going. We go on an annual contract, we got two units. We use them begrudgingly. We know their management and it's very responsive. They're familiar with us and our units. They're fine, they're good. Richmond has two or three good HVAC people, these are one of them."

"Installation of replacement air and gas furnace on Memorial Day is a little early to rate work quality but as far as I am aware, things are working well. Mr James Woodfin on Old Dominion Heating and Air was very informative concerning the installation and the equipment. The crew was courteous, neat and willing. They returned to complete needed touches and then again to replace a broken dryer vent they found while installing the lines under the house ( a separate job I requested they do). I have been so satisfied with their work and have asked this company to be included on their regular maintenance schedule for both HVAC zones in our home."

"We were having a tough time with our HVAC, I got quotes from different companies, but couldnâ t select any of them because the prices were too high and was taking weeks to install the new system. Total Comfort provided a decent solution to replace our AC and Propane furnace for a reasonable cost within 2 days. I highly recommend them!"

"Greg came out to just do a checkup on our 5.5 year old system that had never been looked at. He identified a faulty installation in our heat pump secondary heat, and we now have hot air coming out upstairs in the winter for the first time ever. We'd thought it was just an inefficient unit or bad design. Greg is professional, works with integrity, and his price is great! I highly recommend Element for all of your HVAC needs in the greater Richmond area!"

"I hired Tyler to come service my hvac system that had been acting up. After his initial inspection he showed me his findings and explained why it would be beneficial and more cost effective for me to install a new system than to try to fix what I had. Once we agreed he was prompt and efficient in installing my new system. Tyler also took time out of his busy schedule to answer every question I had I canâ t recommend him enough to anybody looking for an honest down to earth hvac company that will absolutely treat you like part of their family heâ s your man."

"Metro did a great job on the install of the Air Handler unit in mechanical room cleaned up all trash also when I was concerned about the blower motor sound they came back and adjusted the blower speed system working great no complaints at all I would highly recommend them."