Get matched with top countertop repair pros in Clifton, VA

"If you want to work with someone condescending, rude, confrontational, unprofessional, and whose contractors workmanship is probably the worst I have ever encountered in my 30 years of working with contractors, THIS IS YOUR GUY. I can ramble on about the false promises, the horrible workmanship, the constant delays, the lack of communication, the rude and confrontational text messages. I guarantee Mr. Shank will in fact respond to this review and try to flip the script and blame it all on me somehow. He talks very poorly about all his customers well at least the ones he doesn't like. Not sure what that is based on although I do have some idea what is based on. But he never made anything explicit, so I can't make accusations that he is a racist. So I am definitely not saying he is a racist because he didn't do anything racist. But if he was a racist it would explain why he didn't give two poops about doing good work for multiple projects I provided him. I also have multiple properties and was hoping to make Mr. Shank a lifelong contractor. In a nutshell, he has done 2 projects for me at 2 properties. One was installing a threshold for a glass enclosed shower stall. His crappy sub contractor (they are not employees) despite him saying they are employees, did not install any grouting on the threshold. Fast forward 1 year, and mold is popping up all around the threshold. Rather than dealing with this individual, I hired another contractor to fix up his mess. Second job, and my second mistake, I hired him for a full scale home renovation for around 50K. That project was an absolute disaster. He took 3 months to do what he promised to me verbally would be a 3 week job. I don't really want to spend 1 hour writing down all the crap he did wrong. I'll try so sum up the highlights. Ripped out old flooring, promised to make new flooring level after installing new concrete by using lasers. New flooring is totally not level and as bumpy as walking on your local trail. The shoe moldings around the flooring look like a child installed them. I had to argue with him to get him to regrout the bathroom which was in his contract in the first place. I can go on and on. For sure if you are someone that Mr. Shank likes and match his criteria of what he likes, whatever that could be I have no idea definitely not race related. He may do a great job for you and that may explain the great reviews. I myself had a horrible experience with Mr. Shank and his group of sub contractors who just plain do terrible work. Ignore my review or take it seriously, frankly this guy will keep getting business cause he's a great salesman. Even has a LinkedIN profile to show how professional he is. Epic scammer and fraud. Stay away."

"Made appointment for them to come over for an estimate (which they charge for) between 9-12 today. They are a no show. I wasted the whole morning on them. DO NOT recommend."

"I would like to provide my evaluation of being happy that ICM with remodeling my home, The best I've experienced. The work was professionaly performed, I am pleased, and extremely willing to highly recommend ICM's for services to customers. Because ICM Building & Remodeling, my family appreciates your business. I will render my support for ICM to ensure customers are pleased. As a satisfied customer, it means the world to my family for ICM's and staffs outstanding work, a job well done. Bill Roper Springfield, VA"

"I'm so happy with the work Alex, Kevin and the team did! Alex provided quotes, and high quality work in a very timely manner. The details are really beautiful, and I am especially pleased with the quality of cabinetry, painting, and most of all the beveling on the quartz counters! I had three bathrooms done and the painting jobs were crisp and the cabinetry is elegant. Alex gives very honest opinions on options and details."

"Gutted and renovated my bathroom. Working with Russell and his team was great, they are very responsive and good at listening and understanding my needs. The bathroom turned out wonderfully with high end touches. I will not hesitate to call on them again for future projects."

"Working with usa marble & granite was a breeze. I came in looking to replace my 17 year old kitchen countertops with a specific budget in mind & had a very limited budget. Without any hesitation Frank at the showroom showed me all the available options for my budget including their wide variety of remnant selection as well. After my order, within a week the old countertops were removed and the new ones were installed. I am very satisfied in every aspect from their lovely people, speed, and quality of workmanship. I would recommend them to anyone looking to replace their countertops."

"They did a great job and were creative with their solutions"

"I hired Daryl to convert my electric stove to gas. He was very friendly and charged a very reasonable price. He even called back about a week later to check his work. He wanted to know if after cooking had I discovered it not being level or any issues. I had no problems and appreciated that he was concerned with the quality of his work. I will call Daryl first if I have a project and find out if it is in his wheel house"

"They replaced my beaten wooden deck with a new composite one. The price was more than fair after shopping around. What I liked from the experience was the cleanliness and speed. Everything we agreed on they did in timely manner."

"If you’re lucky enough to hire Oscar and his crew at King General Contracting, consider your job handled—and handled with integrity, skill, and professionalism. From start to finish, he was honest, transparent, and incredibly hardworking. He shows up on time, sticks to the budget, and most importantly—does exactly what he says he will do, without shortcuts or surprises. The quality of his work? Exceptional. Every detail was done with care and craftsmanship. You can tell he takes real pride in doing the job right, not just fast. I will call Oscar and King General Contracting from now on. Highly, highly recommended."