
ICM Remodeling / ICM Building & Remodeling, LLC
About us
Serving and operating for over a decade in the District of Columbia & Northern V.A. ICM Building & Remodeling, LLC is dedicated to served homeowners with their Home Remodeling projects with a complimentary personalized guidance through the whole process of the project, wether big or small, for sure we'll be there from the beginning to end. Dealing directly with me and my team, will give you the peace of mind you MUST have to make the right decisions, this is our Priceless guarantee we'll give you in addition to the profesionalism we'll handle your business. Keep in mind, for us our clients mean more than 1 (One) deal, for us they mean a long lasting relationship. Thank you for considering us help with your home improvement dreams! Israel Clavijo-President and Owner of ICM Building & Remodeling Family owned, Licensed, Bonded, Insured Company.
Business highlights
Services we offer
Home Improvement / Remodelling- Kitchens, Bathrooms, Basements, & Additions. Decks, Exterior & Interior Painting, Floors, Framing, Carpet Installation, Roofing, Patios.
Amenities
Eco Friendly Accreditations
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- PayPal
- Check
- Visa
- MasterCard
- 8
Assorted photos uploaded by ICM Remodeling / ICM Building & Remodeling, LLC
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"Mrs. [Member Name Removed] we're also very lucky to work for you, we feel proud to know we didn't left anything unturned, and that you're satisfied with our work! Thank you for the kind words, and the opportunity you gave us to bring your ideas to life. For us is not only to achieved 1 project with our clients, but a long lasting business relationship. THANK YOU very much!!"
So in the beginning I was only cautiously optimistic about working with Israel Clavijo, although I was impressed my the level of his competence, punctuality, assertive yet very courteous manner. Little did I know that I was embarking on the most pleasing and carefree renovation experience of my life!
My big home had only two tiny coat closets which could not possibly house even a small part of my large family's outdoor clothes and shoes. Huge shoe piles in a middle of our elegant foyer, and coats, scarfs and hats hanging everywhere were the eyesore. I've decided to sacrifice part of my underutilized living room to build a large walk-in closet, and turn the existing closets by the entrance door into practical shoe closets. Israel didn't blinked at the idea of building the closet in the living room. Instead, he offered number of very valuable suggestions, did quick measurements and presented me with the proposal on a next day. After checking a couple of more highly recommended home improvement companies, I've decided to go with ICM not only because they were slightly more reasonable but also because I felt more confident working with them. I didn't regret my choice. I was given an honest time frame, which they were able to adhere to, although I kept adding new requests. Israel introduced his crew to me, they were punctual, hard working, neat, and very polite. They would start in the morning and finish in the evening; no long breaks, no mid-week days off, thank you very much. The results were stunning! Incredibly, design and execution of a new closet actually improved my living room's proportions! Israel and his crew diligently saved the wall moldings and matched the paint - my new closet looks very much like a part of the room. As for my new shoe closets, they are every inch as practical as they are pleasure to look at! Instead of expensive LED tape lights, Israel installed cute cabinet lights which served the purpose at the reduced cost. They installed a heavy chandelier in a room that never had a ceiling light - it took an expertise, finesse, and wiliness to satisfy the client. Before they started, they protected floors and furniture with plastic wrap and cardboard. After they finished their work, they cleaned up after themselves. When I asked for a couple of touch-ups, Israel had no problem doing so. I cannot finish my review without mentioning Wendy Clavijo, Israel's wife, office manager and his customer/company liaison. Very polite, very friendly, very diligent, she was always there to help. Everyone who comes to my home makes positive comments on my unusual yet charming clothes and shoes arrangements. I know that without Israel's professionalism and dedication I wouldn't have it. I'd like to express my gratitude to the whole ICM team.
"[Member Name Removed], we enjoyed working for you and with you. Thank you for the opportunity to help with the project you had in mind. Sincerely, Wendy Clavijo"
Unprofessional
Waste of Time
Found ICM Building & Remodeling on Angie's List. Set up an appointment for an estimate. A contractor named Isreal was sent out to look at my place. I took off work and walked Isreal through the proposed project for about an hour. I was told I would get an estimate in a week. I never got one. When I contacted them to see what the delay was, ICM still couldn't and didn't provided me with an estimate.
I month later I had another project to be completed. I found ICM Building and Remodeling listed in an Arlington Contracts list. Not realizing it was the same company, I set up an estimate. When the contractor arrived, it was again Israel. I was hesitant, to waste another hour plus walking Israel through a project, he might never return an estimate on, but against my better judgement I did. I gave, Israel a copy of the floor plan, measurements of the unit done by the previous owner's contractor and a detailed spreadsheet of every job, by room, that I wanted done. A week later still no estimate. To date, a month plus later, no estimate.
I would NOT recommend this company.
I found ICM Building & Remodeling to be waste my time.
"[Member Name Removed] we understand the frustration in your comment. We would like to remind you that no company can process nor create an estimate when the client doesn't have a clear idea of what they want to have done, for us to be able to work on an accurate quote. First of all, what was PROVIDED by you was a hand writing paper with "possible([Member Information Removed])" list of items you would like to do, and we discussed/agreed that we were gonna be EXPECTING you to send the plan of the project you had in mind with the specific items you would like us to priced for you, and we clarified to you that no estimate was going be provided until we received the plan to proceed working on your estimate. Unfortunately, after a couple follow-ups with you, no further information was never submitted to us on your behalf, as agreed. Also, we would like to clarify that the dollar amount you have indicated on this review was never giving to you by ICM Building & Remodeling, and the reason why we never discussed price with you was due to failed provide the information described above, also, in our records there is No a previous time we met with you, there is only one project we've discussed with you (This one). We apologize, for how you feel, but you have to understand that we had/have no control over third party actions, in this case you, as to be one (1) of our potential customer, and future satisfied client. We treat each of our clients fairly, and we do our best to not only provide the best quality of services/work, but also, we aim to exceed each of their expectations by going the extra mile. Our statement is highly supported by our A+ reviews from our past clients, we are proud to be well recognized for our professionalism! We suggest to please take the time to verified and read each of our reviews, you'll find that NONE of them goes below A+ with the exception of yours unfortunately. Please feel free to contact us for further discussion, or solution, we will be more than glad to help resolve this matter for you,and hopefully give you another expectative of who we really are, and what we're well known for. Thank you very much for your attention [Member Name Removed]- Respectfully, ICM Building & Remodeling Team 202-800-7070"
"Dear [Member Name Removed] thank you so much for such nice complements/ review, we appreciated the opportunity to work for you. and we look forward for a long lasting relationship."
"Thank you for the opportunity to help you!"
They were very professional the entire time.
The installation went quite smoothly, with cabinets, new kitchen appliances and other materials arriving on schedule. In many cases, ICM picked up the material from the supplier. Several times, ICM also helped with the delivery of items from independent retailers. ICM also worked with the granite supplier in the installation of the new kitchen countertops.
ICM made sure to cover the furniture, tables, television and electronic equipment during the project, in order to protect them from dust. They were diligent about cleaning up and making the condo livable after work each day. At every step, Israel was very good at explaining what to expect, the progress of the job, and how everything would look. We was always available to discuss my concerns, and was responsive to all my questions and requests. He showed up when he said he would, and his staff was competent and helpful.
When the bulk of the project was complete, Israel and his team went through and addressed each one of the touch up items to my satisfaction. In fact, ICM went beyond my expectations in making sure I was pleased with all aspects of their work.
I highly recommend ICM Remodeling.
The whole job is GREAT. EVERYTHING was done to our specs and even some of Isreal's suggestions were incorporated. They keep the work area a clean as possible at the end of everyday. Isreal also provides you with a status check of the work done. He makes you fell very comfortable about the whole job. I was very impressed. He even comes back if there is any type of problem. in our case the tile grout settled and there were four air pockets that showed up. once c
alled he was over the next day to re-grout those areas. Bottom line is he warrenties his work!!!!! And is responsive even after you pay him in full. Very rare.I would recommend this company to anyone!!!!!
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