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"Timing was superb to minimize down time between disconnecting old washer and installing new one. Quick analysis minimized work on drain options and water hookup. Technician adjusted plumbing in minutes and provided suggestions for final hookup."

"The work was completed. I needed repair to my bathroom done urgently and Southern Plumbing came the same day I called. My bathroom floor caved in from water damage from leaking pipes. I live in an older house. When one thing was fixed something else started leaking and Daniel Roady stayed with it and made sure everything was good before he left. I strongly recommend Southern Plumbing. I will make sure I keep their card close. They were every dollar I paid them. By the way they were extremely reasonable. Thank you Daniel Roady & your assistant Colonel for your professionalism and work, and responding immediately.?"

"Allen and Justin (Blacksburg location) did their work late on a Friday afternoon without any complaints. They were efficient and I felt like they were honest in their assessment and repair advice. They walked me through almost everything and gave advice on how to extend the water heater life."

We specialize in plumbing services, repairs, inspections, installations, and more! We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out all the services we offer below and call -or- click to schedule a free estimate today!

"Very very well. Michael Pickwoad came up with the river stone solution to my problem. Mud bog that was making my dogs perpetually filthy. I originally sought an estimate for artificial turf. Great job at a fair price, done promptly and professionally. I had a life-long friend with a similar dog/mud problem look at my yard; she hired Michael and he did her job today (2/28/19)/"

"Fantastic company! They returned my phone call the same day, came to my house to give me an estimate 2 days later (they would have been out the next day, but that didn't work with my schedule), and then I hired them. They did all the work while I was at work so I drove up to a beautifully clean yard! What I was particularly impressed with was how they left my yard. They said when they gave me the estimate that they would probably have to leave some of the stumps but would get as close to the ground as possible. If there are still stumps, I don't know where they are! I have since installed mulch beds and planted flowers where the overgrown bushes were, with zero complications. I can't wait for them to come out and do my backyard.
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"All went well. Some issues with the foundation were worse than thought so the work took a little longer but it was definitely needed. Part of an addition had been built without proper foundation as in none. It was hanging in air. They made an extra trip to replace and fix drains that had to be removed. Took extra care to make sure as little damage to carpet as possible. Terrance Blackwell and crew came for the outside work. They were great. I really appreciated Terrance's extra trip to make sure the drains were fixed. Austin Wells and Peter Dang came for basement floor lift and level and I greatly appreciated their extra effort to take care of the carpets even though they had to drill through the floor. The little extras made a big difference. Good people, good work."

"From my perspective, everything went according to plan.  During the project, Eric had to substitute one part of the materials when the delivery of a product was not of the quality he was expecting (entire order of stone).  This resulted in some redesigning/replanning.  Everything was discussed with me and explained.  The alternative that was designed and installed was just as great as the original.  I much appreciated Eric's attention to detail on the stone.  Due to the location for that particular product, the defects would have been visible.  One other point on the materials.  The concrete steps used came in at a lower price than originally estimated due to the factory lowering its price.  Eric made me aware of the lower price and adjusted the final costs accordingly.  
I found his workers courteous and hard working.  Communication from Eric as the job progressed was outstanding.  As you would expect of a job this size, there were changes/adjustments that had to be made.  Each were discussed with me (and I with Eric) explaining the why and how.  For a job this large and complex, there were so many things that could have gone wrong; nothing did.
I mentioned the price adjustments for the steps above.   At the end of the job, Eric did a careful accounting of all costs and compared them (line by line) to the original estimate explaining all the differences (both direction).  I was in complete agreement with his numbers and appreciated this attention to detail.  It made me feel very comfortable with the price of the project.
I was also impressed by Eric's knowledge and expertise and how he utilizes them in the project.  In other words, he knows his stuff.   If by chance he doesn't know the answer to a question, he finds out.  He also has many local contacts he can suggest that know their stuff as well.  (I had questions unrelated to the project concerning grass seed and other things.)
I do not hesitate to recommend Serenescapes to anyone.  This is a quality product and one I will enjoy for the life of the house.  I plan to use them again myself for other (smaller) projects as well.  
One recommendation for anyone having this type work done, plan well in advance of when you want the project completed.  We started Fall 2015 with a desired completion of Spring 2016 to allow for the complexity of the project and the weather.  You can't and don't want to rush hardscaping.  If you have a known due date, be sure and communicate it.  I have no complaints with the work or the schedule and I'm ready to go this spring despite the abnormally wet fall.  Eric kept in contact to let me know when they couldn't work, why and when they would be back.  He monitors the weather constantly and plans according to the forecast.  I appreciated this communication."

At Kefficient We're Always Going Above And Beyond!\nWe're a company focused on customer experience in Richmond. Our goal is to provide information that helps you make the best decision for your home. We take the time to explain everything: what your home needs, why it is needed, what the cost will be, and any possible alternatives. Our crew never engages in high-pressure sales. You can rest assured our friendly, hard-working, supportive team will guide you through the process so, you always feel confident.

We specialize in basement waterproofing, foundation services and more! We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out all the services we offer below and call -or- click to schedule a free estimate today!