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"From start to finish, working with Premium Drainage and Erosion Solutions was the absolute best experience I've had with any home project! I met with Adrian, the owner, and he listened to all of my concerns, answered all questions, was so friendly and honest in doing so, and came up with a plan that made the most sense to me compared to other quotes I received. Communication about every aspect of the job - finalizing a plan, scheduling start dates, etc. - was very responsive and clear. As for the work that was done, the Premium D&E crew was absolutely professional, clean and detail-oriented! They went above and beyond what I imagined or thought was possible. They didn't just add the features that were discussed, they totally transformed the space. These guys worked so hard, and you can tell they really love and take pride in what they do. When the project was finished I didn't have enough words to thank them and share my appreciation for all of their hard work!"

"They were timely and they don't try to upsell you. They always explain clearly what they're doing and were good at giving reminders."

"This was a huge project and Troy and his crew did excellent work. We were always advised about the timing and the work. Troy resolved a long-lasting drainage issue, as well as beautifying our property. This company provided expert landscaping service with professionalism and integrity."

"Our outside faucet was damaged and needed replacement. Adam and his partner arrived promptly and provided a very reasonable estimate to replace the faucet. They kept us informed every step of the way, were quick and efficient with the repairs and left the workplace spotless. We chose The Pipe Doctor because they are a locally owned company with a spotless service record. We were completely satisfied with their service and would not hesitate to use them again."

"Jesse and his team at Tillerman built a beautiful wood retaining wall along the back of my property, a fence around two-thirds of the yard, and two gates. Jesse was very responsive, punctual, and professional. The workmanship is great - prior to getting the wall, we were losing a quarter inch of yard every time it rained, but the retaining wall has stopped the erosion. The fence was raised a few weeks after the wall was installed, and the team completed the work in a day. After the fence was raised, we ran into some problems caused by the erosion that occurred prior to the retaining wall being installed, but Jesse promptly returned to deal with it. The fence looks beautiful. We would highly recommend Tillerman."

"I hired Ace to clean up the last two autumn's worth of leaves from my yard. The crew of three worked for four hours and cleared the worst of the build-up. They came with all the equipment needed for the job worked diligently for the entire time, and left my yard a lot clearer.
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"Due to a scheduling conflict I was not able to use this companies services. I was very pleased with their customer support and help. They were one of the most friendly businesses I've dealt with and I'd use them in the future."

"The owner was very comfortable to talk to about the water leaking problem in the basement. He did a great job explaining how the job to prevent future leaks would be completed. His brother managed the crew when the job started. It went very smoothly. The team had 4 men and finished the job in only 2 days. The system has kept my basement dry through summer down pours and the most recent snow melt. No water leaks. Everyone was very courteous and efficient. I am very happy with the service.


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"Summary: Great service. Felt really confident in the knowledge and skills of the plumber. Work was quick and well done. Yet...paid out the nose, what seems in retrospect like a crazy high price that we're still trying to understand. Details; We moved into a house with a weird basement toilet-- an above-ground macerator (grinder) in a closet next to a Saniflo toilet, instead of a pipe to the sewer line. The grinder stopped working while renters were staying here, and we needed it fixed ASAP. Non-functioning toilet = non-functioning rental! Jiffy was super responsive on a Saturday morning. They're available 24/7 we're told! We got someone on the phone right away, which was not the case with other places we called. They had a guy out to the house in less than 3 hours to do an estimate. The plumber, Scott, had 8+ years of experience and suggested several options. My partner suggested a less-labor-intensive (and less expensive) option -- running pipe above ground to the sewer line instead of jackhammering into the concrete slab to lay pipe -- and Scott was happy to roll with that and make sure it would work well for us. He also assured us he could get it done same-day, which was great. No pressure. He quoted us $2k, flat fee. He left and we researched our options. In the meantime, the macerator spontaneously started working and cleared the clog, which meant it would not require anyone to pump out the toilet bowl or the pipe, which we expected would save him considerable labor and mess. We called the main number and asked about any change to the price and were politely rebuffed. A $2K quote was a $2k quote. We couldn't get anyone else to come give us an estimate in a timely manner and Jiffy has great reviews here, so we called Jiffy back and said we'd like to work with them. Scott came within an hour or two, after finishing a plumbing job at Lowe's. (We felt re-assured that even Lowe's trusts Jiffy with their plumbing!). Scott came in, removed the macerator, cut the metal sewer pipe, and connected the toilet to the sewer line with some PVC pipe and joints. He tested it with us, explained his work, and disposed of the used materials for us. All appreciated. In total, he was in and out in less than 4 hours. It was a great experience work-wise, and we don't mind at all to pay more for a very skilled, high-quality job that avoids sewage in our basement!! Still....we can't for the life of us figure out how that adds up to $2K, and felt a bit like we were easy marks as first-time home owners who clearly needed the service day-of. We didn't realize when he said he could "get it done today" that he meant it would only take 3-4 hours. That's $500/hr. Even if we doubled it to 8 hours of labor if we round up generously on the commute and time to buy materials, that's $250/hour. We're told $175/hr is standard, or up to $210 on the very high end. We also know from other DIY projects that the materials (PVC and joints) were inexpensive. I don't know if we paid for special expertise, or "emergency rates" or what. Again, we don't mind at all paying for quality, but we're stumped. Live and learn, but next time we'll be sure to ask how many hours it will probably take, and start our negotiations about price from there. Note: If anyone has information about pricing methods that would make sense out of this for us, we'd be open to that too, and I'd change the review to Yes, Would Hire Again. We'd want to hire again, for all the reasons above, but would hesitate because I don't feel great about a pricing strategy of "see what the customer will be willing to pay unwittingly, and go with that." :P p.s. Given the price, the 11% Angie's List membership discount was much appreciated!"

"Willard provided excellent prompt service. They took care of all aspects if my oil tank replacement including transferring oil to the new tank, county permits and inspection reports needed to put the new tank into service. Premium quality materials and workmanship should give me years of trouble free service."