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"This is probably the best and most responsive service provider I have ever dealt with in Charlottesville.  I have dealt with other plumping issues (leaking washer hookups; burned out hot water heater; septic pumping) and have gone with different providers for each.  Roto-rooter was by far the easiest to get a hold of and fastest to ever make it to my place (and it was after hours!).  We noticed water backing up from the basement floor drain and called the main office at ~6:00pm.  The office picked up right away and contacted a technician and he called me back within 10 mins to give me an ETA as he was stuck in traffic.  Even with the traffic he was at our place and looking at the problem by 6:45pm!  I was floored!  I've never had such fast service!  
Buzz, the technician, was super helpful and personable.  He explained what he was going to do and his problem solving process and the different outcomes that were possible.  He also provided approximate cost estimates for the different scenarios that could be causing our problem.  It was very clear and informative, I feel much better prepared for the next time we have problems.
That first night Buzz attempted to find the clog with a camera (which my 5yo son got a total kick out of), but it made it all the way to the tank without finding it.  Which meant he was going to have to dig up the access hatch to look inside the tank.  Unfortunately, it was dark by then so he marked it off and had to come back the next day.  He felt so bad about not being able to fix the problem that night and was super apologetic.  He was just the friendliest guy.
Anyways, the next day Buzz dug up the hatch and pulled out a big old ball of roots that was blocking up the drain!  Fixed!  Maybe it was because he did such a great job explaining all the potential costs that when he rung up the final price we were delighted that it was so low!  Only 300 and change - we were really expecting about $600+ for the work he did.  I feel that Buzz gave us a really good deal - I think because he felt so bad about not being able to help us that first night.  :)  A+ for Buzz.
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"Foundation repair- maybe? but the work was crawl space french drains hooked up to a sump pump that tied into an oudoor downspout for drainage. All was performed professionally & I am satisfied with the results."

At Kefficient We're Always Going Above And Beyond!\nWe're a company focused on customer experience in Richmond. Our goal is to provide information that helps you make the best decision for your home. We take the time to explain everything: what your home needs, why it is needed, what the cost will be, and any possible alternatives. Our crew never engages in high-pressure sales. You can rest assured our friendly, hard-working, supportive team will guide you through the process so, you always feel confident.

"Good people to work with, professional in every way. Normally when we received 2" of rain water would start entering the basement. When we receive 3" the basement floor would be covered. Two days after installing their system our area received 8.5" of rain and our basement remained dry, not a drop got in the house. These guys know what they are doing."

I like what I do. Always something different, and always meeting new people. I've been doing plumbing/handyman services for over 35 years, and I still learn something almost every day. My work has carried me all over Virginia, and my customers have always called me for more work when they needed it.\nI like that. If I don't know something, I'll find out, or, I'll pass it on to someone who knows. \n I'm not afraid to bet you'll be happy with whatever I do for you.

We take great pride in our experience, expertise, quality, and customer service that we provide to meet your needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job. Over 45 years collective experience.

"Came out same day in a Saturday. Completed the drain unclogging and did it efficiently."

"Great service! Came out on a Sunday which was super cool of him, and drain works better than before!"

"Mr. Campbell did amazing work! He took care of all of my concerns with the plumbing in my house. Should I ever need a plumber again, he’s the guy I’m going to call. His prices are fair and his work is top quality."

"This job went extremely well. Michelangelo enterprises was professional, courteous, prompt, and honest. We had our job scheduled and completed within one week of purchasing the Angie's list deal. They were courteous and friendly on the phone setting up appointment. The men arrived when scheduled and the work was complete within a couple hours. We added stairs and a hallway and sitting room. The additional cost was very fair. I was aware of the $2/stair charge that was not part of the coupon and this was money well spent! In a house with 3 teenagers, 3 dogs and 3 cats, I never expected to have my carpets look new again! And they do, thanks to the fine work of Michelangelo Enterprises! Worth noting is this is a locally based company in the Northern Virginia area, so I made sure to read only prior reviews that seemed valid to this carpet cleaning company from Fairfax, Virginia."