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"HIVEX is truly the exemplar of a well-run, high quality, superior customer-service-providing, American small business. If you are having your basement finished or remodeled, do yourself and your home the great favor of contacting HIVEX for a consultation and estimate. From the first meeting, Chris and his team are beyond impressive, straightforward, clear in communicating, and honest, clear and consistent in financial estimates, and in payment and work schedules. They handle all permitting and municipality coordination which is, by itself, an enormous value. They have basement finishing down to a science, with the additional talent and patience to create and add cool, unique, customer-specific requests. HIVEX's work is top-notch and they stand by it. SO happy we found HIVEX! You will be too."

"My wife and I had a good feeling and Ken and his crew right from the start. I was very worried about how big of a project my issue would become. He set me at ease right away and knew exactly how to address the issue. He also pointed out the specific cause of the water penetration and many other locations where I was in danger of having similar issues. Many of the smaller issues he basically rolled into the project for free. I felt even better about everything once he was into the project, so I went ahead and gave him the green light to address a long list of nice to haves" around the property. That led to him finding some additional major issues, but got them sorted at very reasonable rates. I was a full time property manager for 5 years by profession and now have had rentals of my own for 10 years. Ken is exactly the kind of crew I want working on my properties. I can trust that he's going to get it done without pulling a fast one on me or overselling me on things I don't need. He has his own rentals and I really felt we were on the same wavelength as far as the level of budget to quality ratio that I was looking for. A few minor mistakes were made by his crew but they took responsibility and in the end he made everything right. His crew were great guys too. My wife and I felt very comfortable having them working on the house. 5/5 recommend."

"They were honest, helpful, and did very high quality work."

"Great job! The installers did and excellent job from the time they did the job to the great cleanup after the installation."

"Two of the Upgrade Remodeling pro's showed up and did the whole job in a excellent manner. The installed and cleaned up an in a superior manner. I would highly recommend for bathroom remodel or any other job you might have for them to do."

"It went very well.....I had them replace the kitchen faucet as well as a bathroom faucet that I knew was on its way out. They purchased both and installed both in a very short time. I was very happy with,the workmanship and speed in which jobs were done."

"Unfortunately my microwave cart did not have the specified holes on them as the instruction book stated. Gentleman did not want to break through the wood material and it be non returnable."

"They are affordable and do a excellent job. I love my back splash!"

"The work was completed. He located the blockage in the pipe and in the process replaced the sink, faucet and disposal. It took 3 visits and significantly more money than the purchased coupon and estimated amount. I believe he was competent however, Rene, the plumber brought absolutely no equipment and few tools with him. I was paying him by the hour and he made 3 visits to Home Depot to buy tools and parts (common pvc pipe) all of which was "on the clock". He also charged me for everything he purchased including a snake that he needed in order to locate the clog in the drain. Am I wrong to expect that a plumber would have a snake? He didn't use all of the parts he purchased and gave them to me telling me that I could return them to Home Depot. However, because he used a debit card and I didn't want the money returned to that debit card, Home Depot didn't want to do the return - they did however, end up giving me store credit. He did not come at the times he said he would. He ended up doing the work very late in the afternoon stretching into the night. He left at midnight on one of the visits. I think because of the coupon they offered they have more business than they can actually handle. I chose them because their quote was cheaper than the other plumbers I called and they were offering a coupon $129 for 2 hours of work. However, in the end it cost me more than what the other plumbers quoted and I felt like I paid for a lot of time for him to run to Home Depot. I do believe he did a good job in installing the sink, faucet and disposal and he did locate the blockage using a much larger snake which was underneath the foundation floor."

"Carlos and his team were amazing! They installed a new Ikea kitchen and they did not cut and corners. They were professional, efficient and did quality work. Very happy with their service and happier with how my new kitchen turned out. Highly recommend!"