
MA Cleaning & Landscaping Design Inc
MA Cleaning & Landscaping Design Inc
An established family firm, MA Cleaning & Landscaping Design remains focused on providing the highest quality landscape services to commercial and residential clients in the DMV region. Founded in 1998, MA is a U.S. Small Business Administration 8(a) certified privately held family organization. Our mission is to design the yard of your dreams by providing landscape services that enhance the beauty of your garden and the value of your property. Through our unique blend of talents and expertise, our staff can create the ideal outdoor environment to compliment any structure or living space. Whether that is providing beautiful green surroundings to enhance the workplace, improving the functionality of an outdoor area or creating a unique space of tranquility in your home, MA is here to serve.
"On August 19th, MA Cleaning and Landscape Services performed landscaped services for me. The goal was to make sure that I did not have to worry about cutting grass in my small back yard. In essence, they dug up the existing grass in order to place pebbles and flag stone pavers. They also replaced the existing fence, and I referred two of my neighbors to them. I must admit that the final outcome (the cosmetic aspects looked really nice, and I was initially pleased). However, two weeks later, grass started growing in abundance in the yard. I expected some weeds to grow after a couple of months but two weeks later!!!!!!:(. My neighbors had their yards landscaped and did not encounter this situation, so what gives? I called Lily, who I have been in communication with, and she told me to spray vinegar on it. I sprayed the vinegar, and that was useless. I called her again, and this time she appeared annoyed with me.. telling me I should spray the vinegar once a week, and it should kill the root. Well, I am not only dissatisfied but upset. I called her, left a message, and she refused to return my phone call. She has received her payment and no longer has the need to communicate with me. However, it is her company's responsibility to make sure the work was done properly. I should not have to do this since her company should have made sure this situation should not occur (grass growing so quickly and abundantly) ! She did not care after receiving payment. I left a message on her voicemail to ask her to come out access the situation, and she has not returned my call. MA Landscaping should have done a better job in treating the soil, so that this inconceivable situation did not happen. I was very clear about not cutting grass. However, I have not only weeds growing but grass. The company did not do their due diligence. If this is their practice in landscaping, they should inform their clients so we should know. I reviewed the contract, and she said she would use a weed block. But, I am skeptical about the weed blocker, the process, and so on, especially when the clients expresses their desires. Beware and do your due diligence before hiring. It was not my job to spray vinegar for weeks/months when she was supposed to ensure the process was adequately taken care of. Now, I am stuck with abundant of weeds and grass growing after 1-2 weeks in my back yard--this should not have happened this quickly. She told me it was normal. So disappointed.. would never use them again! Sincerely, Jennie Chaplin, PhD Addition Edit: Please see response to Owner's response. 1. MA Team posted images of my yard (before and after ) without my consent. 2) MA never notified me of any of these "invasive weeds" (either written or verbal communication). 3) MA Team did not issue me a warranty 4) MA Team never notified me (verbally or orally) about email being the "standard method of communication" Thanks for responding to my review."
Jennie C on September 2021
An established family firm, MA Cleaning & Landscaping Design remains focused on providing the highest quality landscape services to commercial and residential clients in the DMV region. Founded in 1998, MA is a U.S. Small Business Administration 8(a) certified privately held family organization. Our mission is to design the yard of your dreams by providing landscape services that enhance the beauty of your garden and the value of your property. Through our unique blend of talents and expertise, our staff can create the ideal outdoor environment to compliment any structure or living space. Whether that is providing beautiful green surroundings to enhance the workplace, improving the functionality of an outdoor area or creating a unique space of tranquility in your home, MA is here to serve.
"On August 19th, MA Cleaning and Landscape Services performed landscaped services for me. The goal was to make sure that I did not have to worry about cutting grass in my small back yard. In essence, they dug up the existing grass in order to place pebbles and flag stone pavers. They also replaced the existing fence, and I referred two of my neighbors to them. I must admit that the final outcome (the cosmetic aspects looked really nice, and I was initially pleased). However, two weeks later, grass started growing in abundance in the yard. I expected some weeds to grow after a couple of months but two weeks later!!!!!!:(. My neighbors had their yards landscaped and did not encounter this situation, so what gives? I called Lily, who I have been in communication with, and she told me to spray vinegar on it. I sprayed the vinegar, and that was useless. I called her again, and this time she appeared annoyed with me.. telling me I should spray the vinegar once a week, and it should kill the root. Well, I am not only dissatisfied but upset. I called her, left a message, and she refused to return my phone call. She has received her payment and no longer has the need to communicate with me. However, it is her company's responsibility to make sure the work was done properly. I should not have to do this since her company should have made sure this situation should not occur (grass growing so quickly and abundantly) ! She did not care after receiving payment. I left a message on her voicemail to ask her to come out access the situation, and she has not returned my call. MA Landscaping should have done a better job in treating the soil, so that this inconceivable situation did not happen. I was very clear about not cutting grass. However, I have not only weeds growing but grass. The company did not do their due diligence. If this is their practice in landscaping, they should inform their clients so we should know. I reviewed the contract, and she said she would use a weed block. But, I am skeptical about the weed blocker, the process, and so on, especially when the clients expresses their desires. Beware and do your due diligence before hiring. It was not my job to spray vinegar for weeks/months when she was supposed to ensure the process was adequately taken care of. Now, I am stuck with abundant of weeds and grass growing after 1-2 weeks in my back yard--this should not have happened this quickly. She told me it was normal. So disappointed.. would never use them again! Sincerely, Jennie Chaplin, PhD Addition Edit: Please see response to Owner's response. 1. MA Team posted images of my yard (before and after ) without my consent. 2) MA never notified me of any of these "invasive weeds" (either written or verbal communication). 3) MA Team did not issue me a warranty 4) MA Team never notified me (verbally or orally) about email being the "standard method of communication" Thanks for responding to my review."
Jennie C on September 2021

















