Get matched with top appliance repair pros in Rocky Ridge Town, UT

"Great! The technician helped us to locate the issue and explained how to fix it ourselves. This was my 3rd time using NeliHome. They are my first go to for diagnosing an appliance issue."

"Failed to fix the issue the first time, and was contacted to come fix the issue. Agreed to take time to come that Friday. That Friday I woke up to a text saying it wouldn?t be until Tuesday because Monday is a holiday. The manager Tracy got on the phone and got very irate because I complained about having to take a third day off for her company to do what they should have done the first time. I expect a full refund, and a $20 da day storage price for the faulty parts. If how I was treated was any indication of how they work the other reviews are obviously lies."

"All seemed well- Nate showed up when he said he would. Seemed knowledgeable and was professional. He told us what he thought would help make our stove more efficient. Told us to expect to see a bid in the next 2 days or so. Then charged us $75. First red flag. $75 for a bid?? The reason we called him was to look at our blower. He DID NOT EVEN TOUCH IT (second red flag) but told us it needed replaced and was a manufacturer defect. We paid him and then never heard from him again. He never sent a bid and won’t answer or return any calls or texts. Don’t waste your time, or money!"

"They're amazing. Sean goes above and beyond"

"Jan 2021 A Geek Squad Salesman sold me a Frankenstein-ed Non-Existent version of BestBuys Membership program & Apple iPhone Insurance. By lying to us about what it covered. 1st lie) telling us the $214 would cover almost 1/2 the cost of replacing the broken glass on my iPhone (2nd lie-he quoted $173 & said the membership would cover $73 of the replacement cost but later I found out the replacement cost is more like $300 so 3rd lie) he told me I could take BestBuy Geek Squad classes to learn how to use my Windows Pro7 computer we’d bought @Costco which I later learned obviously doesn’t qualify as a BestBuy item covered under their membership allowing me to take computer those classes at BestBuy. I learned that nothing the sales person told me about the membership was even true! I had come in for the Apple appt to fix my iPhone 2 weeks after buying the membership but that same salesperson greeted me telling the other salesmen “She’s my customer.” Basically to protect his lies. He then told us the Apple server was down that day so my phone wouldn’t be fixed till another time. He successfully avoided my telling anyone about the bogus membership he’d sold me because he wanted the nice commission check. I don’t believe it was more than &20 but if he sold enough bogus memberships that’d be a nice boost to his paycheck. At any rate recovering from Cancer & dealing with the constant pain of Fibromyalgia I was unable to get back into BestBuy again till May. Which was when I finally learned the membership I’d purchased had virtually no use to us for anything whatsoever!!!! I immediately called the BestBuy main office for Geek Squad to try to get my money back only to have them basically tell me even though the salesperson was absolutely in the wrong for what he did that it was unclear as to if I would receive a full refund because of my not knowing about the rouse till May. I canceled the membership as soon as I realized what had taken place but the decided to only give me a $120 refund. Which infuriates me because I’m still out $95 & I’ve received absolutely nothing in return. On top of all of this I just received an email from a Geek Squad manager named Victoria Rosas telling me she’s going to charge my bank acct $400 for what she claims as my enjoyment of 12 months of Geek Squad services! This statement is a totally bogus accusation as I’ve only 1st stepped foot in BestBuy with my husband this last Jan to buy an iWatch & obviously the horrible Bogus BestBuy Membership that I could never use for anything. I don’t appreciate being bullied or threatened & I plan on contacting Victoria’s supervisor. I’m fairly certain there’s going to be some changes made in how BestBuy sells those memberships in the future if not mow I plan on making sure something changes soon. People should be able to trust the salespeople working in the stores we shop in. If National Chain Stores can’t keep their sales people in-line then how can we trust that store to be a store we want to ever buy from again?"

"Excellent service, replacing a faulty main board. Quick, efficient, honest, and cheaper than initially stated, which was a win-win."

"American Home Shield (AHS) warranty is replacing my broken microwave with a new one. I received the new microwave on 11/11/2020 and notified AHS it was in my possession. Part of the warranty contract includes the installation of the new microwave. AHS typically assigns contractors themselves. However, this time AHS contracted with C & R Services with a dispatch number on 11/13/2020 for C & R to assign a local contractor to do the install. After two weeks of waiting and not being contacted by C & R or a contractor, I called C & R to follow up on the status. They said it would be 1 to 2 weeks from the date they received the dispatch from AHS. I informed them it had been 2 weeks in which they replied that it would be another 2 weeks. As of today, 12/11/2020, 4 weeks from the date C & R received the dispatch, I have not been contacted by C & R or a contractor. C & R's lack of communication and customer service is absurd. AHS informed me that they do not have any authority over C & R."

"I hired Scott on August 17, 2018 to do some minor electrical, plumbing and some sheet rock repair in preparation for some kitchen cabinets being installed. I made it clear that the time to complete the project was very important because the cabinets had already been purchased and were waiting at Lowes for installation. He assured me that he could complete the job in just a few days and asked for a deposit of $300.00 to start. I wrote the check and asked him to start asap. (the check was cashed that same afternoon). He said he would like to get an early start, and we agreed that he would be at my house the next morning at 8:00am (the whole household had to get up early to accommodate this schedule) He never showed up until about 9:15 am. He said he had to take his daughter to work. He only worked until 10:15 am and then had to leave for the day. He said that he could not return until Tuesday morning because he had prior commitments. I texted him Monday night just to make sure he would be there on Tuesday. He indicated that he would be there at 8:30 am. He showed up at 9:15 am and worked for about 45 mins and left. He told me that he had to take one of his children to the Instacare. And then he had to go to Park City for something and asked if he could stop by on his way back around 9pm, just to go over what I wanted. (I had already giving him plans for the whole job). At 9pm he texted me and said something came up in Park City and he was just leaving. He still had to pick up his wife in Salt Lake City and then he would be at my house. That was at least 1 ½ hours of travel time. I told him it would be too late. He promised he would have the whole day Wednesday and would be at my house by 10am. He texted me on Wednesday at noon and said he was on his way. I called him at 1:30 wondering where he was AGAIN and left a message (he never answers his phone). He texted back again saying he was on his way. He got to my house about 2:00 and finally worked for a few hours (till 5:30). He texted me at 2:00 saying he was up at the University and was on his way to me. An hour later he texted again saying his car was over heating…… got to my house at almost 5pm. I sent him away. I guess he gets to keep the $300 dollars I gave him….. He had worked a total of maybe 5-6 hours. (Only really did about 1 ½ hours’ worth of work). My son had to redo most of what he did because it was not done right. By this time my son had taken the 1 ½ days off and had finished the whole project."