MARTIN SKABELUND ROOFING

New roof installed in 2021 on a new house that was done poorly and is in need of total replacement after 3 years. Roof inspection done by several qualified roofers who all pointed out the same issues that resulted in leaks in the house that has cost me several thousand $ to repair. They no longer communicate with me and do not honor their warranty. New quotes average around $25,000

They did an extremely great job. Very professional, careful of our yard, and things were completely cleaned up when they were done. They even checked in with us later to make sure we were completely satisfied.

expertly done.

unknown

Contacted Martin Skabelund roofing early in the summer for installation of a few attic vents through their website. Quick response from the owner with a quote and an indication that we were a small job and he'd fit us in. I touched base a couple of times over the summer to try and keep us on his mind. Finally, got a call a Saturday morning saying they could be there within the hour if that was okay with us. We waited a bit longer than we would've liked, and some warning would've been nice, but I understand that we were a tiny half day job, so I'm glad he took it at all. Crew arrived, followed by owner, who was very friendly and willing to check on a seal on our chimney while the crew was up there.
Crew was professional and courteous. Work went well, but then the crew left without checking in with us and when I went out, I saw that the chimney seal wasn't addressed and that there was a bunch of debris up on the roof. A bit upset, I emailed the owner, who got back to me immediately with an apology for the crew not checking in before leaving, for not addressing the chimney seal (which, granted, was a day of last minute request), and for leaving the mess. He had the crew there first thing Monday morning to address those two issues and it looked great by the time I got home from work.
Given the response, I would hope and suspect that this was an odd occurrence and the owner did work very hard to make us happy customers despite being very small customers. I wouldn't expect the fastest turnaround for a small project from these guys, but I would absolutely use them again. They were professional, did good work at a great price, and the owner seems legitimately concerned with customer satisfaction.

unknown

EXCELLENT JOB! They replaced a portion of our roof and they did a super job. They kept us informed on when they would be working and on the quality and warranty of the product they used. They did a super job matching the other portion of the roof that did not need to be replaced.

He was easy to contact and his bidding process was quick.
He has a 4-6 week lead time and that was fine by me.
He kept in contact during the lead time period as we selected the color and style of shingle and drip edge. That frequent contact was very helpful for us since we had never done a and quot;re-roofand quot; before.
He showed up when he said he would and the job went very smoothly - Martin is a pro and knows what he's doing.
Post-job clean up was really good - with only a few remnants visible upon property inspection
Probably the best roofer in the valley. Uses his own crews instead of sub-contracting out - that is a major positive for me since other roofers sub-contract out the work.
Get on his schedule 4-6 weeks ahead of time.
His price was very competitive, actually a lot lower than 2 other bids i received.

We never knew exactly when they would arrive...sometime in late July was what they said. We had to call repeatedly and finally only knew they were coming for sure when a load of sheathing was delivered on 8/10. They arrived early on 8/13 to strip the roof, a task that was not completed that day. The next day some workers began sheathing while other workers continued stripping. They sheathed over rotten wood, debris, bent over nails, etc. We stopped them and explained that we needed to replace the rotten decking as agreed upon (at extra cost). The owner declared the decking wood fine to be sheathed and shingled over. We objected - the wood was completely unsound, even for decorative purposes, and this wood had to hold the weight of sheathing and shingles plus snow load. Additionally, the sheathing was not being well measured and the cuts they made left large gaps near chimmneys.
This is when we knew we had a problem. We looked at the rest of the roof and realized that nails were not being pulled or pounded in, they were being bent over (and in some cases bent over on top of old shingles and other garbage) . This caused bumps and gaps between the sheathing they had laid and the roof itself. We asked that the roof be more thoroughly cleared of debris and the nails removed, which they objected to. Other roofing and weatherproofing materials arrived and they were not all the same brand, and many packages were half used. We had requested ridge vents (at extra cost) and turtle vents arrived which, in addition to not being what we asked for, didn't match the shingle color. It became clear at this point that Martin Skableund intended to throw sheathing over the existing roof, as-is, and shingle over everything, not repairing or otherwise addressing any of the problems we pointed out. At this point we asked them to cease work.
They left about 1/4 of the roof unstripped and covered in debris. It took our next roofer a full day to finsh stripping the roof, pulling all the nails and removing the improperly installed sheathing. We were billed for stripping of the roof, and haul away of what they did actually remove from the roof, as well as for the improperly installed sheathing that has to be removed in order to repair the roof. I would not recommend this roofer.

The major issue that I had not anticipated was related to the reinstallation of the gutters. The difference in the thickness of the roofing material thickness played a major role (which I was not advised of beforehand), but when I expressed my concern I was advised (by the company owner) that the problem was “under control.” In point of fact, the owner did return to address the problem that resulted as a result of the initial gutter installation by his crew. However, I spent the last weekend of September in resolving a problem I later noted at the interface between the gutters and the vertical downspouts servicing the gutters at the northwest and southwest corners of the house. At the southwest corner, there was only a single sheet metal screw holding the gutter to the transition piece between the gutter and the downspout and there was a large opening present in the transition piece. In point of fact, both downspouts were non-vertical and had been haphazardly reinstalled. Some effort was required to realign the downspout and to effect a more permanent connection between the transition pipe and the gutter and to fasten the downspout to the house. The most difficult problem occurred at the northwest corner, again at the interface between the gutter and the downspout. I had pointed out the skewed angle which existed after his crew had completed the roofing, but the owner insisted that it had not been done by his work crew. I did not dispute this statement at the time, as I had not actually observed them working on this gutter. However, upon closer inspection I found that the vertical downspout had been moved from its original position and that the transition piece had been physically jammed into the downspout. In point of fact, the downspout was plugged with debris when I removed it (I have documented this with photographs). Next, I found a major problem that resulted from moving the entire gutter about an inch eastward, causing the opening cut into the bottom of the gutter not to be aligned with the west facing exterior wall. I addressed this problem and reinstalled the various components so as to make the downspout both functional and physically stable. In total, I spent some 15 hours engineering and re-installing these downspouts and permanently securing them to the gutter and the downspouts. Assuming a rate of $50/hr labor for my time, the cost of addressing these downspout issues was estimated to be $750, not including materials. I am sure it would have been considerably higher if I had contracted the work out to a commercial firm. The quality of the work is hard to judge; that part of it which I could observe (the gutter installation) left much to be desired and left me to wonder about the actual level of competence of the shingle laying itself.