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"Came 4 seperate times in a week to check out and fix our ceiling after a leak. Was clean and professional!"

"We had used Barlow Service Experts for some time and had generally good experiences, but our recent water heater replacement was very disappointing. When our old unit flooded the basement, the sales rep, Nicholas Allphin, assured us we could do a payment plan for a new tankless heater. He was polite and professional, but would swipe past all of the verbiage on his tablet straight to the signature block, repeatedly reassuring us of what it said and that it was a payment plan. Months later, after repeatedly asking for payoff information, we learned it was actually a lease that would cost nearly double what we were quoted. We felt completely misled and taken advantage of, and it was incredibly frustrating to realize the truth only after months of trying to get answers. This felt dishonest and manipulative. If you still choose to use them, be very cautious and double-check everything they do and say, because there?s a good chance they could be doing the same thing to you."

"It went well.The worker was force and work hard to get the job done."

"We decided to hire Accent painting because they had great reviews, that was a mistake. I scheduled with Josh to start on December 9 2024, he said they would take down light fixtures, towel bars and door hinges and fix any holes smaller then a quarter. I emailed Josh on December 5th to find out what time we needed to meet the painters on 12/9/2024, no response. I called Josh 12/6/2024 and left a message, no response. Sunday 12/8/2024 i decided to text Josh, he responded 3 hours later he said it would be Tuesday or Wednesday before they could start. I told him that the painting had to be done by 12/16/24 that we have carpet being installed. Josh said they would reach out to me tomorrow (12/9/24). They called and said they would start on Tuesday. The painters arrived on Tuesday to start. They finished on Saturday, they said to put blue tape on what needed to be fixed. There was not enough blue tape to fix the issues! They did not patch any holes and did not do any of the things I was told would be done. They said they had covered the lights before they filled holes and did not see them. We scheduled for them to come back on 12/23/24 to fix holes and do touch ups. On Monday the 23rd they came to fix the issues, they did not cover our brand new carpet or flooring. I was asking why the flooring was not covered, they did not speak English. I had paint on the carpet and flooring, at this point I am so p*****. They did not know the difference between semigloss and high gloss paint. They then rolled the area's that had to be fixed. In the end this is not a professional paint job. I will not recommend them."

"My thermostat froze and would not turn on my heater just as the weather turned cold at night. I called Barlow and begged them to send someone out as soon as possible. When I explained that we have a 74 year old (myself) and two young grandchildren plus their parents living with me. They made me a priority because of the ages of the people living here. They sent out a technician named SPENCER. He went out of his way to replace my thermostat. He was totally professional and more than helpful. Because of SPENCER I am spending a cozy warm night in my home. I am so grateful for Barlow squeezing in an appointment for us and as an additional perk SPENCER was even able to arrive early. He literally went the extra mile to take care of us. Thank you SPENCER and Barlow. Joanne"

"I hired Scott on August 17, 2018 to do some minor electrical, plumbing and some sheet rock repair in preparation for some kitchen cabinets being installed. I made it clear that the time to complete the project was very important because the cabinets had already been purchased and were waiting at Lowes for installation. He assured me that he could complete the job in just a few days and asked for a deposit of $300.00 to start. I wrote the check and asked him to start asap. (the check was cashed that same afternoon). He said he would like to get an early start, and we agreed that he would be at my house the next morning at 8:00am (the whole household had to get up early to accommodate this schedule) He never showed up until about 9:15 am. He said he had to take his daughter to work. He only worked until 10:15 am and then had to leave for the day. He said that he could not return until Tuesday morning because he had prior commitments. I texted him Monday night just to make sure he would be there on Tuesday. He indicated that he would be there at 8:30 am. He showed up at 9:15 am and worked for about 45 mins and left. He told me that he had to take one of his children to the Instacare. And then he had to go to Park City for something and asked if he could stop by on his way back around 9pm, just to go over what I wanted. (I had already giving him plans for the whole job). At 9pm he texted me and said something came up in Park City and he was just leaving. He still had to pick up his wife in Salt Lake City and then he would be at my house. That was at least 1 ½ hours of travel time. I told him it would be too late. He promised he would have the whole day Wednesday and would be at my house by 10am. He texted me on Wednesday at noon and said he was on his way. I called him at 1:30 wondering where he was AGAIN and left a message (he never answers his phone). He texted back again saying he was on his way. He got to my house about 2:00 and finally worked for a few hours (till 5:30). He texted me at 2:00 saying he was up at the University and was on his way to me. An hour later he texted again saying his car was over heating…… got to my house at almost 5pm. I sent him away. I guess he gets to keep the $300 dollars I gave him….. He had worked a total of maybe 5-6 hours. (Only really did about 1 ½ hours’ worth of work). My son had to redo most of what he did because it was not done right. By this time my son had taken the 1 ½ days off and had finished the whole project."

"It was good"