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"Promptly and efficiently addressed all issues"

"Nice guy qiick"

"AAC is not just a family business, it's the family! They contacted me right away after my search on Angi to set up an appointment. Joe (the son) came out the next day and knew exactly what was wrong with our "vintage" 6-burner Viking cooktop (4 of the burners would not ignite). He ordered the parts and came back with his father, Don (the co-owner with his brother), and they fixed it. Since we moved into the house 15 years ago, 2 of the burners never ignited and a previous repairman had no idea what was wrong. Joe is super knowledgeable about various kitchen appliances, having worked for several different companies over the years. He was nice, helpful and professional. I am very pleased and highly recommend AAC! I would definitely use their services again. "

"I called Sonart construction to give me a bid remodeling a kitchen. I spoke to the project manager Ziv and he was very professional I then set up an in office meeting with Ziv we discussed our options and I was very pleased with how we all worked together with different ideas and we all came with the best kitchen design hat suits my needs and wants. Will definitely recommend to all family and friends."

"UPDATE - While there were issues with the repairs to the oven, the owner of the company called me personally to express his sincere regret for having any problems and assure me that excellent customer service is very important to the company. He ensured that the work was done to my satisfaction, refunded any money previously paid and offered a free inspection in the future should I need assistance. At the end of the day, things happen in life, and the true character of a person or company is how you deal with these challenges. I can honestly and sincerely state that Uptown Appliance Repairs stands by its service and I will gladly contact them in the future for any appliance needs. Summary of service on Sears Kenmore Oven/Microwave Combo: 1. 03-January - Initial service call to determine issue with oven/microwave combo wall unit 2. 09-January - Initial quote of $1,063.02 for Main Control Board 3. 10-January - Approved quote and paid deposit of $600.00 4. 22-January - Service to install Main Control Board. Technician advised that initial diagnosis was wrong. The Cooling Fan Assembly needs to be changed. 5. 31-January - Received revised quote - $1,080.34. The part is $608.00, though Sears Parts Direct provided a parts quote of $137.20. Nicole of Uptown stated that the 343% markup is to cover warranty, expedited shipping and that Uptown only buys OEM parts from the manufacturer. 6. 12-February - Service to install new Cooling Fan Assembly. Technician called to state that the part was broken and would have to reorder. 7. 22-February - Service to install new Cooling Fan Assembly. Technician called to cancel, stating that it takes two people to replace the parts. 8. 15-March - Service to install new Cooling Fan Assembly. Technician called to state that part is broken and would have to reorder. 9. 20-March – Call received from Uptown, stating that parts have been received and service needs to be set. I instructed Uptown to contact tenants. 10. 26-March - Appointment to install parts, after 5:30pm 11. 26-March - Company owner calls, stating that Uptown does not work after 5:30pm. Implies that delays are due to tenants not being responsive or available during working hours. He stated that, if the tenants cannot be available during working hours, he will refund the deposit of $600.00. I told him that I did not want the refund, I wanted the appliance repaired. 12. Appointment set for 29-March between 08:00 and 10:00 13. 29-March - Parts installed, unit working normally 14. 29-March - Invoice for services received IMMEDIATELY upon completion – AMAZING how quickly Uptown can submit an invoice, when their services took THREE MONTHS to complete!!!"

"They did a great job"

"Super helpful"

"It is worst company. Technical came to my house and without analysis issue and proper listening he said you need to replace appliances. They wright wrong information in note so my warranty company didn?t pay money and I have to pay service fee without working. There is employee particulars working like this for certain communities people and try to waste money. Same appliances repair by (Removed Company name) appliance company without replacing any parts "

"Zack was incredible. He made my ceiling look night and day from what it was! My skylight leaked into my master bathroom. I had the skylight removed and tried to patch the hole myself. Ha didn't work. I contacted Zack to fix the ceiling. It looks like the skylight was never there. It's beautiful! Flushed with the rest of the room, flawlessly! I would use him on my next home and any future products. I would also recommend him to anybody in the community. He's polite, trustworthy, punctual and keeps you informed on the product. Also, incredible pricing!! Thank you, Zack!"

"I feel the repair charges were inflated and was not provided a full accounting in writing. I did agree to do the repairs at first, however after the guy left, i did some research on the costs and I contacted the repairman to questioned the cost for the parts. He said he would proved a breakdown of the charges but that was never provided. I was never shown the bad part nor was the final repairs shown to me so I have no proof that a part was actually replaced. I had to request a reply to my inquiries multiple times which added to the frustration that I didn?t think more about how the costs were presented. I do take partial blame for my dissatisfaction but do believe I was overcharged for the service provided."