Get matched with top water heater pros in Highland Village, TX

"We spent 14K on two new AC units for our house in 2021. We had to get the technicians out almost every year and multiples a year because something is always wrong. Some technicians were not experienced enough to diagnose the problem and wasted hours at our house. They also made careless mistakes (not connecting the draining pipe back in the attack) in Aug 2025. We had to run very loud fans for 5 days just to dry the water leak from the attic to our ceiling. The same technician was sent out in Nov 2025 and made the same mistake again. Now our ceiling is leaking again. The customer service did not even acknowledge or apologize for what we are going through. I am now worried that repeated leak may have caused permanent damage to our house. I do not recommend this company."

"They did a great job"

"This review will sound like I was paid to write it, and I was not. Promise! I am just that impressed. I am completely blown away! In a nervous, and frantic panic I called CR Plumbing to get some help. I have never had to call a plumber before. My drain was backed up and flooded my laundry room. It was a disaster. I called and spoke with Autumn, she automatically calmed me down. She was very quick getting all of my information, and getting an appointment set up. She had a way to calm a crazy, panicked, stressed mom out. Her customer service was outstanding as well. Autumn thank you for everything. Within a FEW hours Nick and Nathan were out to my home to fix this huge headache of a mess. I am not kidding, within not even 20 minutes they had it fixed and everything working great! We are a home with an immunocompromised kiddo, they offered to wear booties or take their shoes off, and wore masks. They didn't even have to ask me if I wanted them to wear the masks. As a family who is very worried about germs, they sure did make sure to make us feel comfortable and safe. They even went above and beyond to state they were not sick or experiencing any sickness symptoms. Like REALLY, that was amazing. Nick and Nathan made sure to answer all of my questions, and make sure everything was up and working. They even offered to ziptie my washer drain thing, and take out the towels to the trash that were wet. I did not let them but they offered. Where do you get this customer service? I surely have never had someone let alone a company have this amazing customer service. CR Plumbing, you guys have won my business and will be the only ones we will ever use! You guys are amazing, and I am so grateful I bumped into your company on google. You will forever be our favorite and go to. Autumn, Nick, and Nathan (You are the only ones I spoke with) You guys seriously have made such a huge difference in our lives, with your kindness, professionalism, quick service, and patience. I am sure the rest of the team is just as great. The world needs more people like you guys, and more companies that truly understand customer service like you guys do. Thank you again!"

"Koen Plumbing was very responsible, professional, respectful, honest, and do quality work. They replaced the first plumber I hired for this job as the first plumber was a terrible . The difference between was night and day. Koen plumbing returned calls, showed up on time, did quality work and then followed up. I would highly recommend"

"They fixed my issue. Tech was experienced and personable. I will use them again if I ever need a plumber. "

"I cannot say enough good things about my recent experience with Auger Pros Plumbing, specifically the incredible technician, Justin. From the moment he arrived, it was clear that I was in capable and professional hands. Justin showed up early for our scheduled appointment, which immediately set a positive tone for the day. His punctuality was matched only by his outstanding attitude - he greeted me with a warm, genuine smile that instantly put me at ease. It's rare to find a service professional who combines technical skill with such friendly, personable demeanor. During our service call, Justin expertly handled multiple tasks: Performed my yearly water heater flush with precision and care Installed a new bidet with meticulous attention to detail Replaced shower fixtures seamlessly Skillfully cleaned a clogged p-trap, resolving the issue quickly and efficiently His work was not just technically proficient, but also clean, organized, and completed in a timely manner. Justin's professionalism and expertise truly represent the best of what a skilled technician should be. I highly recommend Auger Pros Plumbing, and my strongest advice is to specifically request Justin. His combination of technical skill, punctuality, and excellent customer service makes him an exceptional technician. Thank you, Justin and Auger Pros Plumbing, for an outstanding service experience!"

"Phil was professional and completed the job quickly and cleaned up the area before leaving. "