Koen Plumbing, Inc.

water heater installer

About us

We are problem solvers, installers, designers, leak stoppers, clog killers, pipers, and safety experts. We do a lot of things, really. We have been in the Dallas area for more than 60 years, and have sent our expert technicians throughout the Dallas metro area to tackle jobs big and small.

Business highlights

70 years of trusted experience
Se Habla EspaƱol

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.6102 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
65%
4
8%
3
3%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.7
value
4.2
responsiveness
4.7
Showing 1-25 of 102 reviews

Mindy H.
02/2023
5.0
Koen Plumbing was very responsible, professional, respectful, honest, and do quality work. They replaced the first plumber I hired for this job as the first plumber was a terrible . The difference between was night and day. Koen plumbing returned calls, showed up on time, did quality work and then followed up. I would highly recommend

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Christella C.
07/2022
5.0
They were very professional and when I ask for an extra project they didn't hesitate. Since they were here they finished everything I needed. They were awesome.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Farhina K.
04/2022
5.0
It was a good experience working with Koen plumbing. They were on time and professional. I would definitely recommend them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$1,250

Kent W.
02/2022
5.0
Very professional, attentive, friendly and quick to respond.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0


Harold M.
01/2022
5.0
The city called and said I had a sewer leak. They checked and thought it was a sprinkler problem. Checked my sprinkler system and then had the neighbor check his. Neighbor will be getting his repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$275

John J.
06/2020
4.5
Great Experience!!!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Alexander L.
12/2019
2.5
Grossly overpriced! almost $170 for lighting up a water heater pilot.

Rating CategoryRating out of 5
quality
2.5
value
0.5
responsiveness
4.0

$169

Michael P.
12/2019
5.0
Great work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tom D.
11/2019
5.0
The work that was done was quite good.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David G.
10/2019
5.0
Addressed three issues. Great communication. Very satisfied

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Etta R.
10/2019
5.0
N/A

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carl P.
09/2019
4.5
They were quick and finished the job the same day.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Michael J.
08/2019
5.0
They came when they said they were coming, unclogged the drain. They were fine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

ed g.
08/2019
5.0
did the job right...just a bit pricey

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$225

Dan M.
07/2019
5.0
Salvador from Koen, showed up ontime, assessed the situation and recommended steps to talk to insure we knew what the problem was. Once Identified we had them not only fix the problem but change out 4 faucets and a toilet. Was more than I wanted to spend but was impressed with their knowledge and professionalism and they had everything completed in a very reasonable amount of time. They are very responsive and do great work.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$4,000

moses n.
04/2019
4.5
the pro did very good job. so anybody can hire him

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Joel M.
04/2019
5.0
They were prompt and thorough and went out of their way to accommodate use. Getting the whole job: plumbing, tile work, done by a single contractor is the best way to go.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$42,500

Jiawei L.
01/2019
5.0
Nice people nice customer service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Diane B.
01/2019
5.0
They were very friendly and informative for a good price

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$900

John P.
12/2018
5.0
i was satisfied

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tony S.
11/2018
5.0
I needed to replace 2 bath faucets. Called for an appointment, the date and time were set. They arrived on time! Work was completed in about an hour and cleaned up any debris. Will definitely use Koen for all future plumbing needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$500

Candy M.
11/2018
5.0
No further comment

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Joan J.
10/2018
5.0
I was able to get a quick appointment with this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Marti W.
10/2018
2.5
I called to schedule an appointment and I was told the tech would give an estimate of the cost once they looked at the job. The tech arrived at my home and I was not there but my wife was. She called me and said the tech was not sure what needs to be done and he was going to call me. I waited for the call but I did not receive it therefore after about 20 minutes I called my wife back. My wife then said the tech was finished and he was writing the invoice. The tech did not speak to either of us before he did the work and he never got any authorization or approval from me or my wife. He charged $295 to replace a push fitting on a 3/4 water line and he was outta there.

Rating CategoryRating out of 5
quality
4.5
value
1.0
responsiveness
2.5


Jim H.
09/2018
5.0
Stop and read this recommendation. I sent request on HomeAdvisor for plumber for master bath toilet break, they responded in minutes and came to home in a few hours. I went and purchased a new tank unit parts replacement for the plumber. When the guys arrived they found my plug was just hardened and offered to fix it for free and not charge me the $249.00 install of the parts I purchased. This saved me over $300.00. They refused to even let me pay for a service call so instead I tipped the two guys for their honesty and generosity. I now have a lifetime plumber in Dallas and will recommend them on every social platform I use. Hire this company as you can trust them to be honest, reliable and focused on solving your issue cost effectively. Look forward to doing business with Koen Plumbing for years to come.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$60

Contact information

405 N. Bowser Rd. STE 4B, Richardson, TX 75081

http://www.koenplumbing.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
44406
Trade License Expiration
05/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

water heater installer

FAQ

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: Closed

Sunday: Closed

Koen Plumbing, Inc. accepts the following forms of payment: CreditCard
Yes, Koen Plumbing, Inc. offers free project estimates.
No, Koen Plumbing, Inc. does not offer eco-friendly accreditations.
No, Koen Plumbing, Inc. does not offer a senior discount.
No, Koen Plumbing, Inc. does not offer emergency services.
Yes, Koen Plumbing, Inc. offers warranties.

Contact information

405 N. Bowser Rd. STE 4B, Richardson, TX 75081

http://www.koenplumbing.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed