Get matched with top patio pros in Freeport, TX

"Showed up on time and completed job as advertised. Finished product looks great!"

"The plan on this job was to protect the pool from collecting debris with a plastic tarp. In the demolition process, the crew damaged several coping bricks. The framing, rebar, concrete pour and stamping went otherwise OK. They were late removing the tarp due to needing to work on the brick, and it later rained, covering the tarp with water. Joe offered to cover the coping brick damage, sending a guy at the end of other jobs to chip the broken bricks out over the course of the coming week. He damaged a finish tile. Also, the number of “damaged” bricks seemed to increase as we went along. We were not able to remove the tarp when anticipated due to the additional coping demo, and it stayed on over the rains leading up to the 4th of July weekend. Joe's original plan was to clear any water from the surface of the tarp with a submersible pump, removing the debris along with the tarp. This did not work due to the amount of water that had collected. He cut the tarp to remove it, with the debris falling in the pool. After a few days of brick chipping, I started asking for a new schedule. Joe told me to call the office. I asked this question repeatedly, sharing my frustration with the way the job was going. She eventually told me to talk to Joe when he arrived with the crew on July 9. When he appeared on the 9th, he went back to check on his guy and quickly went back to his truck. I flagged him down to give him a spare finish tile and ask my scheduling question. He drove away while I was talking, indicating that he had to get to another job. I waited for a while, then called the office to complain about being disrespected and still not having a schedule. I was angry on this call, but did not yell or use profanity. Joe returned to my home later that morning. I opened the door when I saw him. He came at me with balled up fists calling me names and threatening to beat me. He felt I had been inappropriate with the “seventy year old woman” who answers the phone at the office. He threatened to beat me again, called me some more names, and walked of the job. I have a recording of most of this interaction from my Ring doorbell camera. This was an $8000.00 job. I have paid everything save $650.00 that was due at the end. I will likely incur expenses that exceed this amount in having the work completed, if I can get a contractor to finish the job. Additionally, my pool service company indicates that they will charge $1500 to clean the construction debris and another $1500 to restart the pool. There will be additional expense in replacing the water to be drained in the cleaning process. So if you don't mind a contractor that bullies his way out of a job with threats of physical violence when things go south, Houston Solid Concrete is for you. Otherwise, steer clear. They only get 1 start because 0 is not an option."

"Ebuka and Tyler did a great job. They fixed work that had been done before but had started to sink again. It all looks better than it did before they fixed it. Thanks for the great job, Susan Moore"

"I am really impressed with the honesty of the two that came out to do the work. After looking at the project and walking through the process, it was decided that this method wasn't going to be a good option. Honesty is really important to me. Thank you for the honesty and for not just doing the work because sales sold it. I appreciate you and will call with future needs!"

"It went amazing. These gentlemen did the job thoroughly and on time! No complaints, will use them on all future projects!"

"On Wednesday Caser showed up on time to look at our needs for a new brick pathway and a new back door step. Three workers arrived, again on time, to do the work on Friday. They worked hard all day and did a terrific job and made certain everything was cleaned up and the work done to our satisfaction. I would highly recommend "New Ground Services"."

"I was very pleased with my ULS experienced. They were personable and quick to respond to my request for a quote. The quote was very fair (if not below what I was anticipating) and the work was done quickly. Billing and follow-up was a breeze. I truly have no complaints about my experience!"

"Great job. Great price. Responsive and friendly. I highly recommend. "

"Working with Tom Ruddell was great. He was knowledgeable in his craft, timely, and most importantly, honest about balancing our needs versus wants to maximize our modest budget. I would definitely consult him again about future projects. Thanks, Tom!"

"The crew did a great job removing a damaged sidewalk and pouring new sidewalk. They made sure the area was clean of debris both in my yard as well as near the street. Area was taped off to prevent damage to freshly poured concrete. Everything was very professional."