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"Elderly Abuse …. Run I woke up to a leak in my front yard as I headed out of town. My wife called Roto Rooter as she left for work to come give us a quote. They said they only needed someone there to greet them when they arrived. So we had my 85 year old, legally blind, suffering from dementia mother, who lives next door, meet them outside so they could begin with their estimate. They never called us for a quote. Instead he replaced one section of pipe (which was only 4 ft. long), and a shut off valve (which he said was broken but was not) and charged a whopping $6,500. He walked next door and demanded payment from my blind mother. NO APPROVAL WAS GIVEN!!!! NO PHONE CALL WAS MADE!!! My mother, who isn’t mentally with us anymore, gave them her credit card and boom…… $6,500. We didn’t get a new water heater or a new sprinkler system. We got one 4 ft. section of pipe for $6,500 and a shiny new on/off valve which was not needed. That guy new what he was doing. He didn’t call us for a reason. He took one look at my blind old mom with dementia and charged whatever he wanted. He left us an arbitrary bill I could hardly read with little to no specifics. I have attached…. When I called the manager he did return half of the amount. It sounded like we were making progress. I still asked for an itemized receipt so I could see how 4 ft. of pipe and a valve would cost $3,250. If I stayed in town this repair would have cost me a total of $75 dollars in materials. He said he would get that itemized receipt and then has ghosted me ever since. I have reached out on numerous occasions. This company did not have permission to do $6,500 or $3,250 worth of work on my property. They were called for an estimate and took advantage of my elderly, blind, dementia plagued mother to run up a huge bill that no one can explain. They demanded that my mother, who isn’t the homeowner, pay $6,500. My wife waited by her phone all day for an estimate that never came. This is morally and ethically appalling at every level. Just for reference, we had our foundation lifted for $9,000 last year. They dug under the house in several areas and lifted it. This guy wanted about the same for replacing a 4 ft. section of pipe. How is this real????"

"Great service. Fast response."

"Better than I could have hope for. we are very satisfied. I highly recommend Wavy Restoration and the owner Jacob. Jacob and his team know what they are doing and they do it well. They are very clean as they go about their work. Jacob is very responsive, he came out to access the situation the same afternoon that I call him. My highest recommendation"

"In the middle of August (106 deg.) when everyone was having busted water pipes… Texan Water came out and did a SUPERB job of getting the gushing water flow stopped. This was supposed to have been fixed by SAWS but after a couple of months of waiting for SAWS, I called Texan Water. They scheduled me in and within a week, sent out Noah who found a way to plug up an old fire hydrant. I highly recommend the professional services of Texan Water to anyone needing professional plumbing done."

"Excellent, David McDowell was nothing short of a pleasure to work with! He was very knowledgeable and patient with us as being first time homeowners and a true representation of professionalism throughout the whole process. I will be recommending Basin Water Solutions’s and David to friends/family/neighbors"