Get matched with top percolation testing pros in Burnet, TX

"Elderly Abuse …. Run I woke up to a leak in my front yard as I headed out of town. My wife called Roto Rooter as she left for work to come give us a quote. They said they only needed someone there to greet them when they arrived. So we had my 85 year old, legally blind, suffering from dementia mother, who lives next door, meet them outside so they could begin with their estimate. They never called us for a quote. Instead he replaced one section of pipe (which was only 4 ft. long), and a shut off valve (which he said was broken but was not) and charged a whopping $6,500. He walked next door and demanded payment from my blind mother. NO APPROVAL WAS GIVEN!!!! NO PHONE CALL WAS MADE!!! My mother, who isn’t mentally with us anymore, gave them her credit card and boom…… $6,500. We didn’t get a new water heater or a new sprinkler system. We got one 4 ft. section of pipe for $6,500 and a shiny new on/off valve which was not needed. That guy new what he was doing. He didn’t call us for a reason. He took one look at my blind old mom with dementia and charged whatever he wanted. He left us an arbitrary bill I could hardly read with little to no specifics. I have attached…. When I called the manager he did return half of the amount. It sounded like we were making progress. I still asked for an itemized receipt so I could see how 4 ft. of pipe and a valve would cost $3,250. If I stayed in town this repair would have cost me a total of $75 dollars in materials. He said he would get that itemized receipt and then has ghosted me ever since. I have reached out on numerous occasions. This company did not have permission to do $6,500 or $3,250 worth of work on my property. They were called for an estimate and took advantage of my elderly, blind, dementia plagued mother to run up a huge bill that no one can explain. They demanded that my mother, who isn’t the homeowner, pay $6,500. My wife waited by her phone all day for an estimate that never came. This is morally and ethically appalling at every level. Just for reference, we had our foundation lifted for $9,000 last year. They dug under the house in several areas and lifted it. This guy wanted about the same for replacing a 4 ft. section of pipe. How is this real????"

"Excellent- did a great job!"

"They did an excellent job replacing my kitchen faucet. Devlan was professional and did a great job cleaning up after the job was complete."

"Yes these two young men, Malik R. And Sam S. We?re so amazing, very sweet, they explained every step, so very pleasant kept everything clean from start to finish. We are so absolutely delighted with the job they done for us. I would highly recommend this company and these wonderful young men for the job, I can not brag enough about them. Tinna Gieniec"

"This company was awesome. The tech was friendly, very very polite. Explained the process and how to maintain the tank in the future. I can only say if you don’t hire this company for your septic needs you are wrong. The price was very very reasonable. Again thanks to you all at 24/7 septic Awesome job Kenneth smith"

"Our landscape architecture and construction studio, Twistleaf, contacted Texan Water in spring 2023 to assess the condition of an existing well at a clients property in Fredericksburg, in preparation for a large-scale landscape renovation project. Their technician was the consummate professional. Extremely responsive and knowledgeable, he took the time to answer all of our questions in person, then always followed-up with reporting and work orders as promised. After the initial assessment and with the passage of time, it was clear that additional work needed to be done on the well, which Texan Water executed in a timely and reliable manner, in concert with other trades working on site. We were impressed with the professionalism of their entire staff, as well as how quickly they were able to fit us into their schedule each time we needed them. Texan Water really earned our trust and continues to maintain the well. We will definitely work with them in the future for water well drilling or repair."

"Greg did a fabulous job! I had many smaller projects that needed to be done and he tackled them all and did a great job. Easy to work with, honest, kept me informed of his plans, and a nice guy! I’ve already booked him again!"

"Initially we thought we had found a good company to service our well issue. They came out immediately to look at issue and gave us a solution we thought to our problem. Within a month, our well again was flooding well house and should have been covered under their warranty. We called multiple times and finally connected to be serviced. That day came any went without anyone showing up or calling to reschedule. Follow up calls got us nowhere until I left a message that if I didn?t get a callback, I would place an honest review on the bad service and unprofessional message from them. The well guy called back with excuse everyone at company had flu and to go ahead and leave a negative review. So here it is. They are quick to get out and make a buck but not follow up on any issues thereafter under warranty. If the well guy would kindly correct this situation, I would in turn follow up with a positive review of them correcting a situation for a customer. "