Get matched with top grill repair technicians in Burnet, TX

"I contracted Andy Kalnasy from Q4U Outdoorz grill to repair the ignition system in my DCS 30" gas grill. Andy charges $60 cash for the grill evaluation and then will send you a summary of the parts and labor needed for the repair. I received his summary of the parts and labor cost ($489.70) to repair the ignition system for a grand total of $547.70. I approved the repair cost and Andy returned a week or so later and completed the repair. I told Andy I wanted to put the $489.70 on a credit card (which they accept per their website) but he asked me if I could write a check instead, which I did. The second time I tried to light my grill there was NO spark coming from the ignition module. I replaced the battery to make sure that wasn't the problem, which it wasn't. So, I emailed Andy and asked him to return to my home to look at the grill, to which he said NO. He indicated he did not replace the ignition button or module and that was probably the problem. He wanted another $150/per hr. to look at my grill again. I asked him if he guaranteed his work to which he indicated "only the parts I replaced". I tried to stop payment of the check but of course he cashed it the very same day, knowing I could have contested a charge on my credit card. So, be aware of this guy and his business practices. Charging someone almost $600 to fix the ignition system and not replacing the ignition button or module is unacceptable! I would strongly recommend NOT using this guy or company."

"Mr. Rick Carrero, Owner of Kings Grill Tech Services in San Antonio, did a phenomenal job with the refurbishment of our custom smoker, and he thoroughly cleaned our Thermador gas grill as well. This was the second time we hired him to provide grill services for us; because he did such a fantastic job for us several years ago too. Mr. Carrero also took the time to explain how to properly use our custom smoker, as this was the first time we had ever owned one. Throughout the process he was highly professional, straightforward, and encouraging. Moreover, his prices were more than reasonable, and there weren't any surprises. I highly recommend Mr. Rick Carrero and Kings Grill Tech Services!"

"Great Staff, They installed all my cabinets and islands for two homes I just finished building. My overall satisfaction rating is 4, But these three individuals have my 5* endorsement: Ms. Jay Sadasivan should have been be the president, COO, or CEO of this company! She has such outstanding attitude and aptitude! the most helpful and outstanding customer care individual. Jay is an experienced, knowledgeable, professional, and intelligent individual!! She has always been available, very responsive and understanding. My working relationship with her during the past 1 1/2 year has been exceptional and very satisfactory, which i have not experience in a looooong time!. Thank you Jay. The best next staff is Mr. Sterling. He is the field staff for installation and maintenance/repairs! superb experience and outstanding attitude. Thank you sterling. And Cindy who is great lead in the maintenance group, always available and truly wants to help and provide best service. Thank you all. Mehrdad, PE"

"My chest freezer broke down and I did not want to buy a new one since I could not afford the same size. I reached out to appliance parts pro and they were confident that what I ordered would fix my problem. $200 in parts later and I now have a broken freezer on my porch and am still paying the loan to this terrible company. They just want you to order parts and try them because they know you can't return them. I hate this company with every fiber of my being and will make sure that anyone that has a broken appliance will not use them. To top it off, their site is so screwed up that it give you an error trying to log back in. I ended up having to create THREE different accounts because every time I went to place a new order, it would not let me login and it would not send a password reset email. DON'T GET RIPPED OFF."