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"We spent 14K on two new AC units for our house in 2021. We had to get the technicians out almost every year and multiples a year because something is always wrong. Some technicians were not experienced enough to diagnose the problem and wasted hours at our house. They also made careless mistakes (not connecting the draining pipe back in the attack) in Aug 2025. We had to run very loud fans for 5 days just to dry the water leak from the attic to our ceiling. The same technician was sent out in Nov 2025 and made the same mistake again. Now our ceiling is leaking again. The customer service did not even acknowledge or apologize for what we are going through. I am now worried that repeated leak may have caused permanent damage to our house. I do not recommend this company."

"Very happy."

"Elderly Abuse …. Run I woke up to a leak in my front yard as I headed out of town. My wife called Roto Rooter as she left for work to come give us a quote. They said they only needed someone there to greet them when they arrived. So we had my 85 year old, legally blind, suffering from dementia mother, who lives next door, meet them outside so they could begin with their estimate. They never called us for a quote. Instead he replaced one section of pipe (which was only 4 ft. long), and a shut off valve (which he said was broken but was not) and charged a whopping $6,500. He walked next door and demanded payment from my blind mother. NO APPROVAL WAS GIVEN!!!! NO PHONE CALL WAS MADE!!! My mother, who isn’t mentally with us anymore, gave them her credit card and boom…… $6,500. We didn’t get a new water heater or a new sprinkler system. We got one 4 ft. section of pipe for $6,500 and a shiny new on/off valve which was not needed. That guy new what he was doing. He didn’t call us for a reason. He took one look at my blind old mom with dementia and charged whatever he wanted. He left us an arbitrary bill I could hardly read with little to no specifics. I have attached…. When I called the manager he did return half of the amount. It sounded like we were making progress. I still asked for an itemized receipt so I could see how 4 ft. of pipe and a valve would cost $3,250. If I stayed in town this repair would have cost me a total of $75 dollars in materials. He said he would get that itemized receipt and then has ghosted me ever since. I have reached out on numerous occasions. This company did not have permission to do $6,500 or $3,250 worth of work on my property. They were called for an estimate and took advantage of my elderly, blind, dementia plagued mother to run up a huge bill that no one can explain. They demanded that my mother, who isn’t the homeowner, pay $6,500. My wife waited by her phone all day for an estimate that never came. This is morally and ethically appalling at every level. Just for reference, we had our foundation lifted for $9,000 last year. They dug under the house in several areas and lifted it. This guy wanted about the same for replacing a 4 ft. section of pipe. How is this real????"

"My husband already left a review for our project, but I wanted to add some additional praise. Alter Construction did an absolutely wonderful job replacing our floors and I highly recommend them! Communication: One of the first things you'll notice with Eli and his team is the tremendous amount of communication. He'll talk you through everything, provide recommendations as necessary, and answer any questions. On top of that, Eli sent us multiple updates every day that we were out of the house to keep us aware of what was happening. Pictures, video, text explanations, and he was always available for a call. It really put my mind at ease that the house was well taken care of in our absence. He ran the outside taps when it froze, kept the house at the temperature we requested, and cleaned up everything after. He also made us aware of little things like how the paint color we picked for baseboards didn't match the existing trim. With everything he did, made sure that we would be happy with the finished product. Quality: The workmanship is outstanding. The tile is cut and laid beautifully, with no hollow sounds when walking. My father used to lay tile back in his day, so trust me when I say it was well inspected after! Our walls have rounded corners, so it was very nice of Alter Construction to cut and round the baseboards instead of leaving them sharp. It looks very clean now. Attention to Detail: What really makes the work stand out is the team's attention to detail. They replaced a section of baseboards that wasn't in the work area to make them match because they were visible from the living room. They were kind enough to reinstall our baby gates at a higher position because the new baseboards were taller than the old ones. They even patched a hole in the carpet of one of our bedrooms with the scraps they pulled up from the living room. This wasn't something that we had asked them to do, they just took the initiative to really make everything nice for us when we came home. Summary: If you're looking for someone to do work on your house, you can't go wrong with Alter Construction. They'll take care of you like family and I promise you won't be disappointed."

"I really needed my outside faucet replaced, it was not working properly and was very hard to turn off, to prevent leaking. I called Excalibur Plumbing and they sent Curtis out to fix my issue. He was very friendly, courteous and easy to work with. I use this faucet a lot in the summer time to water my flower bed and my yard. It's now working better than ever! Thanks Curtis!"

"They were great and very efficient! I would definitely recommend and use them again!"

"It went well. They heiped get the manufacture to replace the heater for no charge. We had to pay for labor but still we didn't have to pay for the heater. Aaron was friendly and did a great job."

"They did a great job at replacing my roof. Quality of work was great. They also did a great job of cleaning up after."