"He arrived with a smile, on time, ready to work! I will be honest. I did not think the carpet would be something he would be willing to work on. It is 25 years old, very dirty with many, many pet stains. I expected him to say it needed to be replaced. I was hesitant to do so because my elderly Father lives in the home and is in poor health. It would be distressing for him to go through the change of installing new carpet. So...thinking it was worth a try, I decided to let Brad give it a shot. 
I am amazed at the improvement that Brad was able to achieve! I do not have new carpet but it is better than I thought possible. I also want to mention the kindness that Brad demonstrated towards my Father. He was willing to work around my sleeping Father with a smile and then treated him with respect and encouragement when Dad awoke. That was as they say priceless.
I do not usually make the effort to rate providers. Finesse Carpet & Tile Cleaning was worth the effort. I do want to mention that I asked Brad to look at some kitchen floor tile / grout while he was at the house. He noted that the grout was loose and felt that he might cause a problem cleaning it because his equipment uses suction. I appreciated his honesty and chose to stick with the carpet cleaning only. When the job was complete he had me look over the work to see if I was satisfied. He picked up his equipment. He had provided protectors to prevent his hoses from rubbing against furniture. The bill was as he had stated with no question except that he did check to make sure that I had received the discount for using Angie's List. 
I received follow up phone call and email to be sure I was still pleased and that the carpet had dried well.
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"Innovative Restorations repaired and remodeled our master bath and it was truly a great experience. We had used another contractor and it was a disaster (all of the previous work had to be completely redone). Dean helped us make a plan to fix single thing and he was so reassuring. Keenan, Whit, and JT did the work of repair and installation and they were respectful, clean, and skilled. They always double checked to make sure we were on the same page and were happy to explain anything. It was such a great experience and I would definitely recommend them."

"Sean C, Evan S, Justin D, and Darian W just completed a walk in shower replacement. They were respectful, courteous, friendly, and professional. They first removed a tub and ceramic tile. Then installed the walk-in shower. No dust or dirt was left behind. Their meticulous work ethic was much appreciated. I will definitely recommend West Shore to anyone looking to upgrade their shower. Thumbs up to this company and especially the installers named above!"

"They were able to get a team out fast and do all the work from opening up the wall to locate and repair the leak that caused the damage to the floor to repairing the drywall after. And of course they fixed the subfloor and the new tile looks amazing!"

"Job well done. On time and finished as promised. Job was two parts. Replacement deck and six weeks or so later staining."

"They came when they said they would.the job was expertly done. He claimed up after, replaced furniture. I am completely satisfied and I would consider hiring them again should the occasion arise."

"removed old system and installed new one that we can control. Had to fix some heads and plumbing issues."

"Mel Madaris was very responsive with his proposal and the price was very reasonable. The workers showed up on time every day over a 10-day period to remove the old deck and to install a new composite deck. They did a high quality job. I will hire Improve America again."

"Good: Tile came out good, installation looks good. Stayed within estimate. Not so good: Somewhat careless with work. Put a hole in the wall, which he did fix. Chipped bathtub while installing, but did replace it. The day he chipped it he had me pay for work done and did not tell me of the chip. He then when to Lowes to see if they had them in stock. Luckily, Lowes had one. He then called me and told me what happened."

"They were able to come out and do what I needed to be done relatively quickly, they did a great job. Once my tub dried, there were a few areas that need to be touched up and they came out within a few days and were able to touch it up and it looks great. I had my tub reglazed and I also had two tile floors, reglazed, and everything looks superb."