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    Verified backsplash installation services reviews

Top-Rated Backsplash installation pros in Charlotte - Updated Nov 2026

Avatar for Personal Touch Ceramic Tile LLC
Personal Touch Ceramic Tile LLC
4.5(
60
)
Tile: Ceramic and Porcelain - InstallTile: Ceramic and Porcelain - Install - For Business

Serving Charlotte, TN and surrounding areas

Approved

In business since 1983

Free estimates

Warranties offered

"We really enjoyed the experience with Jim and his crew. I have done a number of tile remodels in another state and have sone experience with this process. Jim really knows what he is doing and responded to my nit-picky concerns with interest and patience. We transformed a tub/shower alcove into a beautiful walk-in shower with a new bathroom floor. Our kitchen went from dark and drab to light and elegant. Every T was crossed and nothing left undone, all with a smile. Thanks, Jim!"
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+28

Response time4 days
Response rate100%
2 neighbors recently requested a quote
Riley's Ridge Tile Creations
4.9(
22
)
Tile: Ceramic and Porcelain - InstallTile: Ceramic and Porcelain - Install - For BusinessTile: Natural Stone (Granite, Marble, Slate, Quartz, etc) - Install+1 more

Serving Charlotte, TN and surrounding areas

In business since 2011

Free estimates

Small jobs welcome

"Matt provided superlative workmanship and customer service. Our kitchen back-splash is absolutely beautiful - due to Matt's commitment to and insistence on perfection. Without reservation, I highly recommend Riley's Ridge Tile Creations. Without reservation, we would hire Matt again - for his vast experience and expertise, his meticulous attention to details, his unwavering commitment to customer satisfaction and his superlative workmanship. Our kitchen back splash - comprised of individual small glass rectangles - is a stunning work of art, thanks to Matt's insistence on proper installation despite unexpected challenges."
Response time5 hrs
Recommended by100%of homeowners
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Backsplash Installation FAQs, answered by experts

There are no unbreakable rules of design, but experts recommend against using large tiles in areas with poor subflooring where they’re more prone to cracking, in areas where the floor isn’t entirely level, over raised areas or dips, and in bathrooms where budget is the primary concern. The size of your bathroom shouldn’t be a reason not to use large tiles; in fact, larger tiles, also known as slab tiles, can be a modern and sleek choice for bathroom floors and walls.

Tile—specifically smaller, mosaic-style tiles—is the best type of flooring for building a walk-in shower base. Shower pans come with a threshold and sidewalls to contain the water, but tile can be set into the shower base. This creates a walk-in shower floor that gently slopes toward the drain to keep water from getting out and into the rest of the bathroom.

You can use sanded or unsanded grout for a shower pan, but sanded grout isn’t the best option for shower walls. For those areas, you’ll want to use unsanded grout, which works well on vertical surfaces and is less likely to slump than sanded grout. Alternatively, you can use epoxy grout for shower walls.

Yes, unfortunately, it is normal for wall and floor tiles to crack, especially when you drop heavy items on tiled floors or place heavy objects on them. Tiles are also more susceptible to cracking when ceramic tiles designed for walls are installed on floors, as these are often not strong enough to handle heavy loads from foot traffic and furniture. Similarly, tiles that are installed incorrectly, lack adequate subflooring, or have other installation problems are prone to cracking. To avoid these problems and the inevitable repair and replacement costs they bring, always hire a professional for tile work and follow best practices for installation.

Natural stone floors, especially pebble-style tiling, are one of the least slippery options for a shower floor. Natural stone has a texture to reduce slickness, and pebble-shaped tiles add more visual and textural contrast while reducing slippage. Vinyl tiles are also designed with anti-slip texture for added safety. If you have a slippery tile, be sure to add a grippy shower mat to reduce the risk of falls.

The Charlotte, TN homeowners’ guide to backsplash installation services

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