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TRUSTED BY CHARLOTTE, TN HOMEOWNERS

  • Average homeowner rating star icon4.4
    Average homeowner rating
  • Verified reviews icon80
    Verified backsplash installation services reviews

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Avatar for Personal Touch Ceramic Tile LLC
Personal Touch Ceramic Tile LLC
4.5(
60
)
Tile: Ceramic and Porcelain - InstallTile: Ceramic and Porcelain - Install - For Business

Serving Charlotte, TN and surrounding areas

Approved

In business since 1983

Free estimates

Warranties offered

"We really enjoyed the experience with Jim and his crew. I have done a number of tile remodels in another state and have sone experience with this process. Jim really knows what he is doing and responded to my nit-picky concerns with interest and patience. We transformed a tub/shower alcove into a beautiful walk-in shower with a new bathroom floor. Our kitchen went from dark and drab to light and elegant. Every T was crossed and nothing left undone, all with a smile. Thanks, Jim!"
Additional Photos
Additional Photos
Additional Photos
Additional Photos
Additional Photos

+28

Response time4 days
Response rate100%
2 neighbors recently requested a quote
Riley's Ridge Tile Creations
4.9(
22
)
Tile: Ceramic and Porcelain - InstallTile: Ceramic and Porcelain - Install - For BusinessTile: Natural Stone (Granite, Marble, Slate, Quartz, etc) - Install+1 more

Serving Charlotte, TN and surrounding areas

In business since 2011

Free estimates

Small jobs welcome

"Matt provided superlative workmanship and customer service. Our kitchen back-splash is absolutely beautiful - due to Matt's commitment to and insistence on perfection. Without reservation, I highly recommend Riley's Ridge Tile Creations. Without reservation, we would hire Matt again - for his vast experience and expertise, his meticulous attention to details, his unwavering commitment to customer satisfaction and his superlative workmanship. Our kitchen back splash - comprised of individual small glass rectangles - is a stunning work of art, thanks to Matt's insistence on proper installation despite unexpected challenges."
Response time5 hrs
Recommended by100%of homeowners
Avatar for Sons of the Carpenter
Sons of the Carpenter
4.7(
14
)
Tile: Ceramic and Porcelain - InstallTile: Ceramic and Porcelain - Install - For Business

Serving Charlotte, TN and surrounding areas

Emergency services offered

"Clifford was very professional. I closed our back door and forgot the keys inside. We were stuck over 3 hours outside our house. I called a locksmith company. This company arrived about an hour later. He worked on trying to get it opened. He drilled, grinded, and everything. Eventually, he forced the door open. It did much damage to the door frame. Clifford has re installed the door frame and it's better than before. I highly recommend Clifford for any projects you may need. He is an incredible guy!"
Remodel
Hardwood Flooring Sales and Installation Project
Remodel
Hardwood Flooring Sales and Installation Project
Remodel

+11

Recommended by100%of homeowners
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Backsplash Installation questions, answered by experts

Yes, unfortunately, it is normal for wall and floor tiles to crack, especially when you drop heavy items on tiled floors or place heavy objects on them. Tiles are also more susceptible to cracking when ceramic tiles designed for walls are installed on floors, as these are often not strong enough to handle heavy loads from foot traffic and furniture. Similarly, tiles that are installed incorrectly, lack adequate subflooring, or have other installation problems are prone to cracking. To avoid these problems and the inevitable repair and replacement costs they bring, always hire a professional for tile work and follow best practices for installation.

The grout shade you choose comes down to personal taste and preference. A darker grout will give you a more dramatic and noticeable contrast with the tile around it; however, lighter grout helps create a more uniform look when blending the colors together. Additionally, a darker grout combined with a patterned tile could be overwhelming to the eye, while lighter grout makes the pattern stand out as the main focus.

No, when done correctly, removing the tile shouldn’t damage the subfloor. However, if there was pre-existing damage to the subfloor from standard use or lack of maintenance, the subfloor may need repairs. For example, if the contractors notice mold growth on the subfloor or an uneven surface, you may need more extensive services before installing new tile.

If you DIY tile removal, remove the tiles one step at a time, individually removing the tile, grout, and mortar to prevent unnecessarily damaging the subfloor. Depending on the age of your home, consider having a professional inspect the subfloor to ensure it’s in good enough condition to lay new tile.

The lifespan of tile flooring can vary significantly based on the material and maintenance. Generally, tile flooring can last anywhere from 10 to 30 years, but high-quality, well-maintained ceramic tile can last 75 to 100 years. To achieve a longer lifespan, you should clean the tiles and grout regularly, reseal the grout annually, keep the floor dry, and avoid placing extremely heavy items on it to prevent cracking. Choosing a high-quality tile (Grade 1) will also contribute to its longevity.

No, you don’t technically need a cement backer board for a wall tiling project, but not using it risks disastrous moisture damage. Cement is naturally water-resistant, whereas drywall soaks it in, which can lead to warping or mold growth. Always use a backer board treated with a waterproof membrane for bathrooms and other chronically damp areas to ensure complete tile shower waterproofing.

The Charlotte, TN homeowners’ guide to backsplash installation services

From average costs to expert advice, get all the answers you need to get your job done.