Get matched with top bathtub restoration pros in Chapmansboro, TN

"Flawless! The crew was professional, punctual, and performed exactly as advertised."

"Hershel responded promptly to my calls and requests. He arrived when he said he would and got the job done in a reasonable time. He cleaned up so well in the afternoon that I couldn’t tell he was there. I used him before for tub glazing and plan to use him again for sink resurfacing. I highly recommend him and his company."

"In my opinion, this has been one of the worst experiences with ever dealing with a contractor. The first installers that showed up not only broke glass from windows several times but also smoked cigarettes while my windows were out. One also ended up being so careless that glass and cut his leg ended in an ER visit. At that time, I had a window in my upstairs that was exposed to the outside elements. When speaking with customer service and also the manager of the installers they could not give me a time when they could get another installer out and stated that it could be several days before people are finished with other jobs before they could get to mine. They covered my window with thin plastic and spray foam. I thought I was being reasonable by asking them just to come and install the one window and that the job did not have to be finished that day or over the weekend. When speaking with her, the customer service manager stated that they did not know if they could accommodate having someone come off another job to install one window that exposed my house to the elements and also didn't know when they could get someone else to come to finish. This was hours after the incident. After that, the service manager told me he would call me by the end of the day to let me know if he could have an installer come over the next day but wasn't 100% sure and stated that it could be next week. At this time, I told them this was unacceptable and that I needed someone to at least come and fix the one window either today or tomorrow. By them not being able to give me a timeline my tenant had to cancel his out-of-town travels as he did not feel safe leaving his belongings exposed. The following day I got a call stating that a crew was on their way, which made me happy. But the installer that came was by himself, and even though he did a great job, my tenant living at my property had to help him carry the windows up the stairs, and also had to use my ladder to help him off the roof. When speaking with customer service, I told them that this was unacceptable that tenant and had to help with the job. They went on to only make excuses in a rude manner and told me that he probably chose to do that in, which he did because over the weekend, we had various storms coming, so he did not want to be in the same situation as before and had the elements outside damage the inside of my property. When seeking compensation, they told me that "life happens" and they could not give any discounts for the job. In my opinion, this company does not stand for the five-star customer service they portrayed. With every phone call I was met with a questioning tone, as well as being very defensive when requesting that my exposed window be installed within the next two days."

"For anyone thinking about resurfacing a tub, the only person I would call is Kenny at Tub Tile and Tops. I talked to six different companies before contracting Tub Tile and Tops for my tub because my needs were a little special. I have a stamped steel tub, which is not very thick metal, and it had pre-existing rust near the drain area when I bought my house. Since most of the bathroom is nice ceramic tile and it is right up to the edge of the tub, replacing the tub would be a big job and very expensive. I figured it would make sense to make a smaller investment to try to save the tub. Kenny was up front that rust is extremely difficult to stop, just like with a car, and he cannot give a warranty for rust issues, which was a more nuanced response than any other resurfacer would give me. Given my experience with Ohio cars (rusting from road salt), I knew Kenny was being more honest than the other contractors. Kenny's employee did a terrific job with the tub, and it looks beautiful. There is a non-slip grit in the surface so we don't fall in the tub. Recently, a little rust broke through the tub again near the drain (about 9 months to a year later), so Kenny came out himself at no charge and touched it up, even though I was aware this was a risk and I figured this was on me. He's truly a stand-up guy, and very trustworthy, plus I observed that he has a lot of experience in how to handle tub issues. For the price, this resurfacing is worth it to me just to try to get a few more years out of this tub, since so many other parts of my house need major work and I can't do everything at once. I'm glad I called Kenny for this job because it allows me to get more use out of what I have. He responds quickly when you call or email, and he cares about quality rather than turning and burning like so many other companies. I like that he gave me the right advice on what to expect along the way."