Get matched with top water heater pros in North Charleston, SC

"We hired Pink to install two new tankless water heaters. From the beginning, we had issues. Lewis came out and said it was our mixing valve but did something and said it was working. It wasn’t. Several visits later it still wasn’t working Their solution was to keep the upstairs super hot when people wanted to shower downstairs and turn it down when we used the upstairs shower. So that’s what we did to get by. A few months later the downstairs unit stopped working. The motherboard had to be replaced. We asked why a new unit would have a motherboard fail and they told us it just happens. We continued to have issues with the upstairs unit and eventually the downstairs unit had problems again. Finally, after two additional visits, a new plumber from Pink got on the phone with Navien, discovered the unit was never changed from factory settings and was running as a commercial unit which is why the motherboard went and which was causing it to run constantly (burning gas) The plumber also told me it had never been installed properly and was missing a part but was now working correctly. At the same time, he looked at the upstairs unit and said he did something to fix it. The next morning I had no hot water. He came and fixed that (apparently he had switched it off). Shortly thereafter, an alarm went off for the unit. The same plumber came by and reset it while out for the evening. When the next person took a shower, the alarm went off again. At this point I was furious and demanded someone from their company fix this very expensive and brand new unit once and for all. They would not come out again so fortunately, I had to call another company. They said that unit (a Rinnai) also was incorrectly installed and was soon going to be doing damage to our pipes in the walls due to the manner in which they had it draining. It too was missing something which is described in the plumber’s assessment. At this point we feel Pink Plumbing (who had sometimes returned for free, sometimes charging us over 8-9 months) should be responsible for the repair work. We are asking Pink pay compensation for the emergency visit and the repair work on the second unit. We spent many months with two units working improperly costing us time and money. We contacted Jud Leggett several times and he always says he will look it over and get back to us. He never does."

"My husband and I decided to remodel our main bathroom, with a goal of updating our vanity and shower. We found it surprisingly difficult – many contractors didn’t bother to return calls, quoted ridiculous prices, or required us to do additional services we didn’t want or need. It was a delight to meet Vanessa at Evangeline Construction. From the moment we met, she sized up our space, listened to our goals, and offered suggestions. The project cost and timeline were just as she quoted. Vanessa maintained communication with us throughout the process – she was friendly and responsive to questions, and kept us up-to-date about the plan. If something needed attention, she was on it. All the vendors she recommended were professional and courteous, hardworking, and cleaned up after their work was complete. Danny created a custom vanity and framed out a mirror for our space. I am very pleased with the results, and would highly recommend Evangeline Construction for any remodeling needs."

"This is the second time I have used 1st Source for remodeling. First time was to move wall, create a unique entry way, and improve line of sight in the house. The result was just what I wanted, and unique and pretty stunning. On time and under budget. Latest project was a complete kitchen remodel. Everything was demolished. New kitchen island created with sink, counter and dishwasher (that required cracking concrete and moving plumbing. All new kitchen cabinets, pantry, counters, backsplash, flooring. The project came out perfect. Achieve what I wanted including maximizing space, cabinets, and again, a uniqueness to distinguish my home from others in the neighborhood. All quality products, new appliances, wonderful sub-contractors, CLEAN, exacting, responsive. This major project also came in on-time and under budget, even when additions/changes were made on the fly. Jon is so easy to work with, and collaborative. There is not another professional with whom I would want to do business. You can take advice, and trust that what is being told is to achieve the desired outcome. If one has a project, call 1st Source, and just know that it will be what you want."

"Full home renovation"

"Claudio and his team did an incredible job installing a screened-in porch addition to our home. Claudio provided detailed communication throughout the entire process. His team worked quickly and completed the job ahead of schedule. We are very impressed with the final product and highly recommend Claudio!"

"They were very prompt and professional. I will definitely call them for all my plumbing needs"

"AJ came out to my house to do a quote to replace the sink drain stopper for our two bathrooms. The quote was so much less than the other two quotes I had obtained that I hired him to do the job on the spot. He did the job professionally and in a very short time. He was also very personable and very friendly. I will call Servant Plumbing and ask that AJ come and do the same job at a condo I own in Mt. Pleasant."

"Seemed very nice on the phone but when I went to hire them I would of had to wait almost 6 to 8 weeks because they were totally booked out. So figured they must really have a great business just was sorry i couldn't wait."

"Did a great job "

"David McAteer of KO Plumbing provided a reasonable estimate for the work. He was professional, knowledgeable and well prepared for the project. He finished on time and on budget. We are very satisfied and the project looks great."