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"All the staff that worked with me were helpful, professional, and very thorough. There was good communication via text and email with times and names with pictures of service techs sent in advance. Service was started and ended when projected and the techs even came early. There were various checks throughout the day of installation and the next day to make sure everything was working to my satisfaction."

"Recently, purchased a new home and was not happy with the air flow from the hvac system. Two field techs came out to look at my 20 year old system and found that the ductwork was improperly installed creating an airflow problem within the entire house. A new ductwork system was designed, adding a 2nd zone and a bypass trunk to the system. The 5 person crew arrived first thing in the morning, evaluated the system and got right to work. Before I knew it the old system was removed and the new system was being installed. Originally, I was told that it could take 2 days to remove and install the new system, but the crew did the entire job in 12 hours! Yes, they crew as onsite until 9:00 PM! The newly installed system was designed for my specific attic space and the new design makes far more sense and will provide a better flow of air throughout the home with the addition of the second zone. Thank you to everyone that was involved in this project! I look forward to many years of comfort!"

"Due to both my wife & I experiencing frequent sneezing while in our home during the pollen season, our physician recommended upgrading the filter system in our HVAC. Sandpiper is our "go-to" HVAC company so we contacted them about such equipment. They responded immediately and Adam was most knowledgeable about such systems and offered several options to solve the problem. We selected what we wanted and one week later four Sandpiper techs arrived and installed the system within 2 hours. Both the sales person, Adam, and the crew were totally professional and kept us completely informed. We are MOST SATISFIED with the Sandpiper personnel, equipment and pricing. If you are looking for a reputable HVAC company, Sandpiper is the BEST>"

"Everything went great! Professional and efficient service."

"Incredible experience. From their consultant through the proposal to the installation and follow-up, these folks are professionals. I'm 100% satisfied with every aspect of this experience, something I did not expect! I'm especially satisfied with their consultant, Robert W., who spent hours of analysis and measurements before suggesting the perfect system for our home. Their price was competitive with other vendors, but their service and professionalism exceeded anything I've experienced in this industry. Well done."

"They salesman and the workers were very courteous and thorough. We would definately use them again."

"Our 7yr old HVAC system fizzled out over the weekend. I called Advanced Air at 8:30 am Monday morning and Ronnie fit us in the schedule. A lengthy diagnosis & multiple ways trying to save our unit proved fruitless. He patiently walked me through the problem and explained in detail/layman's terms what was wrong and the probable cause. Hard lesson learned as it turns out that we had not serviced our AC in ~18 months and we were so low on refrigerant that a line overheated and burned out the fan and the compressor. He even made sure to call me outside as he was draining the old unit to show me how low the refrigerant was. He called and got an excellent price on a new compatable system and installed it that afternoon working well into the evening to make sure it was installed and working correctly. Every interaction was polite and professional.  I have dealt with every level of contractor over the years and it is VERY rare to get this level of service, affordability and competence in a contractor. I have already scheduled my maintenance with Advanced Air and will gladly recommend him to friends and family."

"We own a home-based business which relies heavily on our computers operating efficiently. We have had a service contract with another computer repair business for several years. Recently when we were having problems with our computers, we tried contacting our service contractor multiple times. He never responded. Feeling frustrated, I contacted James at North Alabama Technical Services and explained our situation. He instantly came to our rescue. He "cleaned-up" our computers and took care of all the problems we were experiencing. He went above and beyond to help us in our dire time of need. We would strongly recommend James and his company for computer service needs. We have now retained him on a service contract and are looking forward to working with him in the future."

"Mike was very professional and knowledgeable. He came out, surveyed the house and discussed my options and the work to be performed. His proposal was done on-site within about 5 to 10 minutes. After he gave me the proposal, he asked about staining my decks (I was going to do it myself and the materials were sitting on the porch). I advised him I was going to do it after I returned from vacation. He offered to take care of it for me, along with the painting, for no additional charge.
After I received a quote from a competitor (he knew who I had called w/o me telling him), I accepted his quote. Mike was out the next day (Friday) and power-washed the house. He returned the following Monday and painted the house and stained the deck.
While Mike impressed me with his professionalism and quick response - he's got very good customer service skills - I'm a little disappointed in the work due to the fact he didn't scrape and clean up the paint that had chipped away. If I had to do it again, I would make sure this was a part of the deal.
It may be partly my fault for not making it 100% clear this was part of my expectations. However, at the same time, I also feel he could have brought it up as well. For the price he charged, I really can't complain too much, considering he came in $2400.00 below his competitor (who didn't mention painting and scraping either) and the house looks good except for chipped sections.
No matter - i would still use him again - and will.
As a side-note, I found out Mike has other connections for handyman work and I'll more than likely go through him just simply because he's gained my trust.
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"Excellent! The gentleman who came was right on time and fast."