Quality Air & Insulation

Salesman communication for quote was good. Installers communication with homeowner needs improvement.

Over priced project by $1000. Was deceitful in not completing project. Referred a contractor to complete project. I felt taken advantage of and when owner telephoned he stated that miscommunication was the issue and that they would take care of the contractor fee.

They got the job done quickly and efficiently. Even brought me 2 portable ac units to use till my new system was installed.

Great customer service!! Would recommend

They install 4 ton ductwork. That for 5on heating and cooling system. Lightbill dubbed .home is not heating and cooling properly.

It was great working with them. They were on time and professional. They did a great job fitting us with the right equipment for our job at a fair and reasonable price.

Great job. Very efficient

I needed to replace the original heating/cooling unit in my condo built in 1998. I wanted to replace the unit with the same size. I got 3 estimates and Quality Air was the best price price and was a 15.seer unit. Plus they cleaned my dryer vent and will again in 6 months when they come out to check the unit. It took them 2 days due to the difficulty of getting the old air handler out. The walls around the air handler were practically built around it. They were able to get the air handler out without any changes or damage to my walls. They were very courteous and respectful of my carpet and property. They kept me informed along the way during installation. I highly recommend Quality Air. They answered all of my questions before and after my installation and I had plenty.

Hired for dryer vent cleaning. Professional, courteous, and cleaned up well.

This is the best HVAC Company I have ever dealt with. I was looking to replace my old tired HVAC system with a newer more efficient system. I called the office and told them i was looking to replace my system. Sal came to my residence the same day I called and before he left he told me exactly what the job was going to cost, but then I hit him with the rest of the project. I wanted a Bosch system with a full duct replacement with all hard ductwork no flex duct, and the work to include removal of the entire old system including flex duct, then moving the interior unit to a more central area in my attic and raising all the hard ducts as high as possible giving me so much more room and easier passage through out the attic. They also installed a multi unit Samsung mini split, one head at about 30 feet and a second head about 100 feet. Once again, I requested the Samsung brand and sizes 12000 & 18000. Unit also has connections for 2 more heads if I ever wish to add more.

customer was very satisfied

On time, courteous, done timely.

They did an excellent job!

Duncan Miller did an awesome job. Very personable and knows his stuff.

Technician was prompt, knowledgeable and friendly. Good value for the service.

Fast great service vert professional

A few weeks ago I had a New Air Unit installed at my home. I had a issue and called Quality Air. I was a little upset. I spoke to the office receptionist. She assured me that my problem would be solved. She was kind while I was a little upset. They sent someone out the same day. I would highly recommend Quality Air and insulation. They are professional and stand by their products. Thank you, June G.

Excellent work at a fair price!

Would definitely hire again.

Always on time. Excellent customer service.

They came on time, did the job, asked me to inspect it, and they did not leave a mess. Also, their cost was 30 - 90% below the other contractors that gave me an estimate.

Quality Air & Insulation visited my home in a pinch for a random request. I am so impressed with their customer service and fast response that I highly recommend them to anyone in Horry County and beyond.

Quick and friendly service.

Both professional and knowledgeable Highly recommended!

They had the best price out of 5 companies. Installation was excellent. They showed up on time and when finished the area was very clean. You can't do better then Quality Air