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"J & J Air, installed our new Trane system a couple of years ago and did a wonderful job. Installation went very well, on a terribly hot day, the team did a great job, with no mess left behind. We have had a couple of Mechanical issues 1 with a broken part, and 1 with a failed switch. Both times the J & J teams showed up on time and resolved the issues as needed. Jeremy and his team are to be commended for their efforts and their Customer Service."

"Thanks to Carolina Comfort Air for getting my HVAC installed. The installation team was amazing. Thank you Tommy, Justin, and Jermaine."

"Jeff York, Co-Owner, Sandpiper Heating and Air Conditioning, LLC , is a professional and was a pleasure with whom to work. He was prompt and professional in all our dealings with him. He knows his business and was straightforward in advising us on the products he had available to choose from, giving us the outcome we were looking to achieve.
Most importantly, Jeff listened to what we were trying to accomplish then gave us some product brochures to read and review. Sandpiper Heating and Air Conditioning, LLC was one of seven contractors we solicited to give us a quote. Jeff's quote and presentation was the most professional and detailed, and the options he suggested as part of the replacement of our old system were what we had in mind. Jeff was at our home on three occasions to prepare a bid and survey the job. We had questions about the details of the work as compared to the other potential bidders. Jeff's proposal included most, if not all of the "extras" quoted by the others. Sandpiper replaced our old heat pump with a new Trane XL16i three ton, 16 SEER, with the Trane "Hyperion XL (TAM8) air handler and the Trane "Clean Effects" air filtration system, repaired and reconfigured the duct system to be more efficient, and added an additional three returns in our bedrooms. The price also included a top of the line Trane "Comfortlink II" internet compatible programmable thermostat that we can adjust using our computer or cell phone. We felt the total value of the package was well worth the product and service we received.
The job was completed in one day, and Jeff and the Sandpiper installation crew did an outstanding job with the installation of the equipment and the three new cold air returns. Also, the clean up afterwards was quick and thorough.
Jeff has followed up to insure total satisfaction with the products and service provided by Sandpiper.
We are extremely pleased with all aspects of the work performed by Sandpiper Heating and Air Conditioning.
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Specializing in Sanitizing! Founded in 2011, AdvantaClean of Coastal Carolina has established themselves as premier providers of essential services related to indoor air quality in the residential, commercial and governmental market segments. We are the first responders when you face emergencies such as severe mold growth, a burst water main, or more. We work quickly and efficiently to tackle the problem to prevent further, costlier damage. For a Healthy Home & Business, Trust AdvantaClean to Get the Job Done!

"Our 7yr old HVAC system fizzled out over the weekend. I called Advanced Air at 8:30 am Monday morning and Ronnie fit us in the schedule. A lengthy diagnosis & multiple ways trying to save our unit proved fruitless. He patiently walked me through the problem and explained in detail/layman's terms what was wrong and the probable cause. Hard lesson learned as it turns out that we had not serviced our AC in ~18 months and we were so low on refrigerant that a line overheated and burned out the fan and the compressor. He even made sure to call me outside as he was draining the old unit to show me how low the refrigerant was. He called and got an excellent price on a new compatable system and installed it that afternoon working well into the evening to make sure it was installed and working correctly. Every interaction was polite and professional.  I have dealt with every level of contractor over the years and it is VERY rare to get this level of service, affordability and competence in a contractor. I have already scheduled my maintenance with Advanced Air and will gladly recommend him to friends and family."

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

2014 Super Service Award winner!We are a small upcoming business that cares about quality and customer service.

"M & R Services was outstanding. I was so stressed when I called and he assured me everything would be fine. He replaced my HVAC unit within minutes and was the lowest quote I received. I am truly impressed and will not hesitate to use this company again for all my installations, plumbing and handyman services. Thank you M & R Services."

"The serviceman did a great job in installing the new burner. Did it with ease."

"I decided not to do my furnace at that time.
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