Bath Kingz

From concept to completion could not be more pleased! Randy was great with ideas & design. Angel & crew were so meticulous when installing every aspect of our remodel. Love the onyx that replaced the worn & broken tiles. Highly recommend Bath Kingz

Randy was great with his expertise and suggestions. We felt very comfortable with his knowledge. He brought all necessary items with him so that we could see what things looked like before we picked. We would definitely have him out for other projects that we're going to need. He was very professional and took his time with us showing us all the options.

Proceed with CAUTION! Overall satisfied with the final project (shower Install). However, getting to the completion was a nightmare. If you contract with Bath Kingz, please carefully review the contract. Bath Kingz charges 3% for credit card processing (Red Flag). However, using a credit card is your best defense if you encounter problems with the company. I contracted with Bath Kings on May 22, 2023, for a Shower installation and demolition of wood paneling, total price $15,000.00. I was told the materials will be ordered and should take a few months. Paid the 30% down payment, $4500.00. I received an installation date of September 5, 2023. Upon arrival, the contractors immediately asked for 60% of the contract fees ($9000.00, paid by check) before starting any work (Red Flag). Before paying, please inspect the materials and ensure the colors and all other supplies ordered are correct. This is where my nightmare began. I requested a color change on May 25, 2023, that was accepted and processed by Ashley (Administrative Officer). The company shipped the wrong materials, and the contractors started the installation. I stopped installation and informed them it was the wrong color. Upon calling the company, Ashley did not process the color change request. In additional she asked for an additional $2000 for extra work the contractors did for demolition. I was shocked and surprised at this request for additional money, without any explanation. To summarize my ordeal, extremely poor customer service from all involved, from the sales representative (Brock, excellent salesperson, when presented with a problem, no follow-up); Ashley, need customer service training, and owner (Randy) should remember the motto “the customer is always right”. The contractors did a decent job with the materials provided, but the wrong materials. In addition, conflict between the owner and contractors meant that, as the customer, I was caught in the middle for additional money. Poor execution of services and extensive delays in schedules, not to mention inconvenience. Accusatory accusations, threats of placing a lien on my home, etc. In addition, lack of effective communication from the owner. We had an email war. I had to produce a chronology of events from when the contractor arrived to when they departed, and activities started/completed before Randy (owner) started to realize I was providing correct information of the situation. I was without the use of a bathroom from Friday, September 8th until October 26, 2023, and Bath Kingz wanted their final 10% (1500.00) which I refused to pay due to the inconvenience and unprofessional treatment as a consumer. If you need additional information, please email me drdeanwilkerson946@gmail.com.

Excellently. Workers were highly skilled, prompt and efficient. Cleaned up well before they left.all promises were delivered.

Beware of this company. The material they sell is beautiful but the installed product is not good. The initial installer was horrible and everything he touched had to be re-done which ended up taking several weeks. Once we thought we were finally completed and used the shower for a couple weeks discovered the drain was never connected so all that water was leaking and now that area has black mold. Surprise, surprise they now will not return our phone calls regarding the mold remediation that needs done. Very unethical business man and office assistant.

Representative came out quickly after calling and thoroughly and patiently went over my options.

All BathKingz employees were clients forward - they treated us with utmost care. All employees consulted us when the next process would come up to make sure that we were involved and signed off on each stage of project. Would definitely hire BathKingz for next project.

Replaced the old bathtub with step in shower. From beginning when we met Brock he was customer oriented and went the extra mile for us. And the office staff was very helpful with scheduling to suit our timeline. From the demo, install, and sheetrock everyone did quality work. We are recommending Bathkingz to neighbors and subcontractors alike.

Randy and his team sold us a bathroom renovation. Took half of our money as a down payment and then passed the job off to his partner who bounced checks and walked off job. Shoddy work. Seemed like good people until it came time to do the work.

Brock came soon after we contacted him. He brought everything he needed to show us how beautiful our shower could be. He really knew his product. After we agreed and signed the contract his company sent out Beach Bum Plumbing to take measurements and double check everything with us. Supplies were ordered. A few short weeks later the plumbing company arrived and got to work. Although there was a hiccup or two every thing was finished wonderfully. We are quite satisfied.

***BEWARE**** The registered agent of this company was also the registered agent of One Day Bath of SC LLC. I signed an agreement with One Day Bath and paid a deposit of $6,300 in February of 2022. They never completed any of the work and months later shutdown the LLC, and now has this new LLC Bath Kingz. They did not show up to the court hearing and I have not received a return of my deposit. I would not do business with this company.

Great experience! No pressure sale, great product and price. Elected to go tile route and do myself

Horrible. Took down payment. Work never performed. Still owes me money.

Everything went really well and fast.

It went great! Randy and his team at Bath Kingz did an excellent job! Great customer service, great work, all around very satisfied. I’ve had some experiences with some pretty rough contractors and Randy and his team were DAY AND NIGHT! Thankful and will be referring friends and family who need bath remodels in the future. Thanks again!

Very professional company with a superior product, great professionalism, and would highly recommend.

The worst work ever performed. Broken walls that I had to fix, no caulking under counters, took 3 weeks not 1 or 2 days. Used my things and broke them. 75 year old China knocked down and broke. Do NOTsign with this company!

Love my new shower! Everyone was helpful with my questions start to finish and walked me through the process. Now I have a beautiful new bathroom

From the initial appointment to the install these guys did a great job. They installed a beautiful walk in shower and made it so much easier for me to get in and out. They use a great product for a great price I highly recommended