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A septic tank always has some amount of liquid in it—which should usually be 8 to 12 inches from the top of the tank. If the liquid level is higher than that or is overflowing the drainage pipe that leads out to the leach field, the tank may be too full and in need of pumping.

Roto-Rooter does not charge by the hour, so the quote you get after your in-person consultation should cover the whole project. This includes the time it takes a technician to get to your house and the time it takes to complete the job. For context, a plumber will charge anywhere from $45 to $200 per hour, but you may also pay a service fee or flat fee. 

Cesspools do not have an outlet or discharge area, so they must be emptied regularly. A professional cesspool cleaning company should come at least every six weeks and empty the contents. If it’s not emptied, it can begin to overflow sewage waste onto your property.

To prevent septic tank problems, save on repair costs, and keep your home running smoothly, it's essential to perform regular maintenance. Have your septic system inspected by a professional every one to three years, or annually if possible, to spot potential issues before they develop. You should also have your tank pumped every three to five years, or more frequently if recommended by a professional based on your household's usage. Additionally, be mindful of what goes into your system. Avoid flushing items like paper towels, wet wipes, and feminine hygiene products. Do not dispose of other inappropriate substances, and try to avoid excessive water usage at a single time.