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Before you hire a septic repair pro, make sure you get three written quotes from local companies to help you evaluate qualified candidates. Ask each company to provide proof of licensure and insurance. Finally, when you decide to hire a specific pro or company, ask for a written contract that sets out all the essential terms, including specific work expectations, a timeline, what permits are needed, who is responsible for obtaining permits, and clear payment details, including due dates.

It depends on several factors, such as the equipment used and the company. However, it takes about 20 to 30 minutes to pump an average-size septic tank of 1,000 gallons. A larger tank that is over 1,500 gallons can take up to an hour to pump as long as there are no complications. 

A septic tank lid is often 1 foot underground, but it could be just 4 inches from the surface or 4 feet deep. For septic tank lids that are closer to the surface, you’ll have an easier time locating them just by looking for signs in the yard or using a metal probe. But for septic tanks that are buried deeper underground, you’ll need to hire a pro with specialized equipment to track down the lid without risk of damaging utility lines.

All municipalities in the U.S. require a permit for septic tank installation or septic system alteration, and the permit will usually cost between $450 and $2,500. Some municipalities also require permits for septic system repair. You’ll either need to contact your local building department or your septic tank company to ask if this is necessary before carrying out the work. Permits are not typically required to have your septic tank pumped, so provided your septic company is licensed, you can move forward with the work as needed.