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Wentzel Burner Service
Electrical Baseboard or Wall Heater - Repair, Thermostat - Install or Replace, Thermostat - Repair or Reprogram,
About us
Built Different! We are a small family company est. 2023 servicing most of RI with over 10 yrs experience in the oil service industry. We are licensed and insured looking forward to keeping your family safe and warm all year long!
Business highlights
Emergency services offered
Services we offer
Oil burner service and repair, air filters, combustion analysis w/eff rating, forced hot air, hydronic heating repairs, new sale heating inspections, oil tanks, safety inspections
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.717 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 6% | ||
| 0% | ||
| 0% | ||
| 6% |
Showing 1-17 of 17 reviews
Todd V.
Dec 2024
The entire Wentzel Team responded to a trouble call on Xmas Eve night without delay or hesitation. They showed up quick and fixed the problem! Not only did they diagnose and fix the issue, they also share their knowledge of heating systems and help you understand what they are dealing with and working on. Professional, knowledgeable, and a pleasure to have fixing our heat! They even brought space heaters for the home in the event that they couldn't tackle the issue. Luckily they fixed the furnace, so the heaters weren't needed. They have my highest recommendation and I will definitely keep their number in the Rolodex for future needs. THANKS, Wentzel!
Sue C.
Dec 2023
Very well. The Wentzel’s were very timely and fixed the problem with ease. I would hire them again!
Peter C.
Dec 2023
Excellent. Both times I've called Wentzel Burner Service they've responded exceptionally quickly, getting to my house within a couple hours despite the distance and having my heat restored shortly thereafter. They've been friendly and affordable, and have gone out of their way to explain both the issues and the way the whole system works. It hasn't just been a repair, but a friendly and educational experience. I highly recommend them and will continue reaching out to them if I have further issues.
Nancy B.
Nov 2023
Great service
Phillip B.
Oct 2023
he provider did no work . he did not show up in a Plumber’s truck, and brought no tools, which seem to me to be suspect,. His “diagnosis“ was incorrect. He recommended that no work needed to be performed, and it wasn’t necessary. Which turned out not to be the case I had a circulator pump replaced by another provider at additional expense.
Response from Wentzel Burner Service
"I am sorry we did not meet your expectations. We are a small business, as you were told and met the whole company that day. We also told you if the noise persisted to call us back and we would take another look. As for the truck we don't have one yet and he did bring tools in just not a whole bucket full. All the companies (I know of) charge a dialogistic fee of some kind, and some (like us) waive it if the work that needs to be done is done. We do not want to charge people for work that doesn't need to be done. I understand that it was making a noise but was functioning fine that is a requested work and not needed work. I am glad you found someone to replace your circulator."
Cassandra C.
Oct 2023
Two person team came on a Friday, diagnosed problem promptly and kept me in the loop as to their arrival times and when the part arrived. Very reasonable price and would hire Erick again!
Sharon P.
Oct 2023
It went very well , They were here to fix things that morning I called and they stayed till they found the problem and fixed it.
Erick W.
Aug 2023
Google Review
We are a small family owned and operated buiseness based in ashaway ri providing quality , honest heating and ac work give us a call for all your heating and hvac needs even if you just want an honest second opinion we are here to help you!
Gabe G.
Jul 2023
Eric and his crew did an awesome job. Work ethic is beyond belief. Owner came out 2 weeks later to see how system was running and also to drop off some air filters. Already hired him to clean and maintenance the furnace and compressors in the spring. Highly recommend.
Kellie M.
Jul 2023
Super easy to schedule and deal with it. Seemed like fair pricing.
Rachel R.
Jun 2023
Fast, professional, and reasonably priced. Thanks!
John T.
Jun 2023
Great! Erick was professional and timely. He took the time to explain the issue and what he needed to do to get me up and running. He listened to the information I had regarding my oil tank filter and thus avoided an issue there. I would highly recommend Wentzel burner service. They remember what customer service means and put it into action. As an aside, I had never heard of Wentzel until my boiler stopped working on Memorial Day weekend, so this is a first impression review.
Ashley B.
May 2023
They did a very good job and the service was excellent. They were very friendly and thorough.
Cheryl P.
May 2023
I highly recommend this company they came out and replaced my boiler in record time. Did not leave a mess everything working perfectly. I also had them come out to check for a foul odor that was in my home that I was concerned was a gas leak thankfully it wasn’t but he came out at 9 o’clock at night to do it. Also have had this company service my grandmothers boiler that’s probably 30 years old And still working in perfect condition because of them!!
Alyssa B.
May 2023
I called Erick to install a gas line in my kitchen to convert an old electric stove to gas. He was prompt in his response, super professional and very clean while working in my newly renovated kitchen. The job was quick but he was sure to answer all of my questions and explained things in a way that actually made sense to me. Overall it was a very good experience, and I would hire him again if another project comes up.
Stanton T.
May 2023
Got me out of a jammed, showed up on time and fixed the problem. Eric was very professional and relieved my wife’s concerns by explain everything he was doing. Highly recommend!
Randy P.
May 2023
Perfect very happy with the service. Very pleasant to deal with. Showed up on time.
Licensing
State Contractor License Requirements
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FAQ
Wentzel Burner Service is currently rated 4.7 overall out of 5.
Wentzel Burner Service accepts the following forms of payment: CreditCard
Yes, Wentzel Burner Service offers free project estimates.
No, Wentzel Burner Service does not offer eco-friendly accreditations.
No, Wentzel Burner Service does not offer a senior discount.
Yes, Wentzel Burner Service offers emergency services.
No, Wentzel Burner Service does not offer warranties.