Nearby Septic System Repair in Ashburn

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Reviews of Septic Tank Repair Companies Near You

SeptiClean Inc
5.0
Mike came. He knew his stuff. He repaired the pump float quickly. And he charged less than the other guys who came and said they were too busy to fix the problem.
- Christopher C....
Stewarts Septic Service, LLC
5.0
Had to wait all day since my emergency followed a 3 day weekend. Technicians arrived and quickly diagnosed and fixed issue. They were courteous and professional, despite having worked a long day themselves. I have scheduled regular maintenance work with them for next month.
- Anne R....
Able Sewer & Drain Cleaning
5.0
They're a good company. I had a drain problem. Mr. Garcia was very helpful. I wasn't in town. I called and he came to my rental property. It was a type of problem he doesn't fix. He referred me to someone else. He didn't charge me. He told me what the problem was. He was very punctual and easy to work with. The over the phone interaction was very positive. I will call them again when I need my septic tank drained. I was very lucky to find him.
- Kim D....
TRIPLE R CONSTRUCTION CO
5.0
We noticed a leak in our septic field while mowing, and called Triple R out to assess the problem as they had installed the original system in 1978. It took two trips to diagnose the problem, then they let me know what they thought was wrong, explaining in detail to me and also calling my husband on the phone. This was in 100 deg. days and they worked very hard to ascertain the problem, give us an estimate and then fix the problem. They also took care of the necessary permits and inspections with Prince William County.We were very happy with their performance, quality of work and professionalism and would definitely use them again.
- Patricia E....
EARNSHAW BROTHERS INC
1.0
They fixed a leak in my septic system by replacing the pipe with a rubber fitting.The repair failed when the rubber piece broke the same month that they fixed it. They would not return my phone calls or come back out to fix the problem. Since I was unable to get them to respond to my numerous emails and phone calls I called another company to fix their failure. The new company came out right away and charged my one tenth of what Earnshaw originally charged. I will never use Earnshaw again and do not recommend them.
- Roxsanne L....
SES Mid Atlantic, LLC
1.0
The customer service with this company (Northern Virginia) is astoundingly horrible. They've done work on our septic system, multiple times (they built the system) and no one else seems to be able to figure it out. Awful smell coming from septic ever since they were here last to fix a broken pipe. God awful. Took MANY phone calls to have someone actually come out and look at it. He agreed that it smelled, had no idea why and told me that everything was functioning. Absolutely no one has come back, called me back or responded to my calls. My property smells like septic. All my calls are being transferred to Mike who has decided to ignore me. SES built this septic (6 years ago). Stand by your work. Something has to be wrong. We're now having to pay yet another septic company to come out to property and inspect it.
- Kristi C....
4FastPlumber, LLC
5.0
They came and gave me an estimate. I was pleased with the suggestions they made as I felt they were long term actual fixes that no one else had suggested. The price was about what I expected. I was called a week ahead of the start date and that's when they started. The work was finished in two days. They were very professional. The only thing I would do differently is make sure what would be done to the yard when they were done. I have a lot of lawn to repair.
- Ann T....
American Home Shield – Home Warranty
2.0
I suspect many of us that have had a poor experience w/AHS could write a novel (or at least a blog). My write up is long but the summary is, the service is so poor, their claims fraudulent, the companies they work with so incompetent (I think they treat AHS like 2nd class citizens), that my tenant sent me a notice they were going to vacate the property and threatened to sue me. If you want to take a chance w/AHS for your own home despite all the blistering reviews go for it, but for a rental, be very careful because the implications are so much more profound. Run don't walk from this company for your rentals. I purchased AHS for both my personal home and a rental to take some of the hassle factor out of owning both homes. Instead I compounded my problems 100 fold by turning the routine process of calling a company, having them fix it and them your paying the bill into one of waiting over one hour each time to speak to a customer service rep, these employees LYING about what they can do to resolve your issue (so they can get you off the phone I guess), having to work w/the worst companies imaginable. Poor service, they never fix the issue correctly the first time, and you go on this perpetual roller coaster ride and in the end you jump off and think "my time and life is not worth this hassle. I'm just going to call my own company, have this simple problem fixed and cancel my membership." NOTHING is worth this aggravation. They have one exception after another so in the end you are barely covered but as many other reviewers have stated, the most egregious part is that they must know they are working with companies that are barely licensed, completely incompetent and they can't offer/won't any resolution. A/C repair: My a/c issues began last year 2019. The unit was switching on/off. 1st technician said, it's the capacitor - good thing you called, I'll swap this out (and you can pay me extra and I'll clean your other unit). Next day, problem didn't go away. They send someone else - it's your wiring. I'll fix it but you really should get a new unit. Your company won't cover as they want to repair your units till they collapse, but here's my quote. $12K for a unit that is about $6K from other companies (one thing you'll notice is that any out of pocket estimate from a contractor AHS sends is much higher than the industry standard). By this time, fall had come around (it takes time to schedule these multiple appts and they don't come out quickly), and the A/C unit was no longer needed. Next year, tenant says same issue. I call, new company says "your breaker doesn't have enough amperage." We check, it's got PLENTY OF amperage - 40 or higher/I've forgotten. By this time, they had left, they had closed out the ticket and I re-opened and they closed it out again and said call us directly. They come out again (there were many other things that happened w/this company concerning scheduling, etc. but it took close to a month to get them back out) and of course check the electrical panel and I told them "it's got the correct amps." They go back up, look for an hour and say "you need a new compressor." They can't work on this. Apparently they submit the claim to AHS, and AHS sends them the parts. WOW! These parts don't get over nighted either. 5 days later I was still waiting. I guess this is part of how AHS controls costs. Later that night, the tenant calls to say the a/c isn't working at ALL. I call at 7 and the company (YAZD Mechanical) states "we can't come out, because once a repair request goes in, we can't be liable to touch the machine in." In what industry are you allowed to leave something in worse shape and then won't come back to fix? I had an a/c that was working but intermittently cutting off to one that wasn't working at ALL. I call AHS laying out this whole ordeal. I also forgot to mention I have an R-22 unit which means I would have to pay over $1000 for the refrigerant. I told AHS, I wouldn't mind because it's part of the agreement but you are sending companies that don't know what they are doing AND is damaging my units. How do I know a compressor repair is going to work? Why would I pay $1K when it may not resolve the issue and no one is going to refund the money. The customer svc rep listened and talked to her managers, her name was Mary, and indicated they were so sorry, they understand how many mistakes had happened w/my requests and mgmt went ahead and ordered a full HVAC replacement. I was supposed to get an email in 3 days stating two options - they would replace the unit w/their company or b, I could select a cash out. I was so grateful for her help and thought - finally! 3 - 5 days later no email. I talked w/the initial rep on Mon. On Fri I call to check in (did I mention the one hour wait times to speak to a live person)? The person says my request has been expedited - I should get an answer ASAP. BTW, one sentence in this review takes an hour over the phone to address so know that most of your discretionary time is going to spent on the phone. Sat morning, no email so I call again. After an hour wait, someone answers, we speak through the issue and she states, well it states that you requested a cash out for your compressor because you didn't want the refrigerant and there is nothing about the new H/VAC so call this other number and they will tell what the cash out is. WHAT? Where is this coming from? I asked them "pull the audio recording. Your company records calls, Mary the rep said at least 10 times, you are approved for a NEW H/VAC system." The rep said it would take more than 24 hours but in the meantime to call the HVAC replacement dept to get my options. I said no, because your notes clearly incorrectly states any pay out is going to be for a compressor. I was verbally assured I would receive a new HVAC unit given the fact that for over a year I had to deal w/this issue, they couldn't resolve, this YAZD Mechanical comp which magnified the issue by breaking my unit, etc. etc. I even said, I can tell you just want to pass me on the next unit. She assured me she would look into it, would call me back the next day, hopefully Aug 2nd. We'll see. She did say if a rep from our company promised you a new HVAC you should receive that. There are so many issues w/this company it boggles the mind. They work w/the worst companies as mentioned, their customer service reps may have nice personalities and sound very accommodating but some of them are outright liars; their employees are committing FRAUD and no one seems outraged by this. So this is just one story, I have others but I don't have the energy to write anymore and I think you've gotten the point by now. My sister had 4 rentals, I have the 2 and I am still waiting for a final call back tomorrow but if this doesn't get resolved, I am going to call her and have her cancel.
- Sue K....
Regal, Inc.
5.0
The toilet was leaking water all over the bathroom floor. I called them and had somebody go to the house to wait for them and let them in and they fixed the toilet and reset the pressure in the water tank. They found that the whole house water filter were on whale water was clogged. They also found that the sewer pipe was backed up going into the septic tank. They replace the whole house water filter and thats the filter coming off the whale. Part of the problem with the water pressure was that the water was having a hard time getting into the house from the whale. They replaced that and they came back a couple days later and fixed the sewer backup going back up in the septic tank. They did all of this long distance which was amazing. I can't even tell you how pleased I was. It was a life saver and moving my mother home from rehabilitation and the rehabilitation people strongly suggested she go to a nursing home next stop because of family pressures we started to take her back home to her house.
- Christina S....
Stewarts Septic Service, LLC
5.0
It took a few phone calls to finally settle on a date to have the work done. We had to coordinate having the new tank lid dropped off on the same day I was having the tank pumped as there were two different crews involved. The first crew arrived at the time promised, carefully transported the new concrete lid into the back yard, removed the old lid and replaced it with the new one. I then mentioned a problem I was having with the control box staying closed, and they fixed it for me. The pump truck arrived a short time later. The technician was very professional. After cleaning the septic[ tank and removing his equipment, he put all the mulch which was surrounding the septic tank back into place. He also fixed a problem with the mechanism that turns the septic field. This was the first time that I was present while the tank was being cleaned, so I had several questions, and he answered them all. My neighbor had recommended Stewart's Septic Service to me, and I would definitely recommend them to others.
- Dianna D....
BGE Home
5.0
I called them on a Monday because our septic line was backed up. (We had just moved into the house and found that the septic line was not working.) By that afternoon, James and Richard were working on it with a power drain auger. They discovered that the drain line was so clogged with roots that it would have to be excavated. They left to get the excavator and other equipment and they were back in about an hour. They dug, found the problem and fixed it. They worked late and we had a fully functional septic system by 7:30 that same Monday. Van Sant/BGE Home (They are different divisions of a larger comapny.) seems like a great company to do business with, but it is professionals like James and Richard who make it what it is.
- Mary B....
ASHLEY'S SEPTIC SVC
5.0
Ashley's did an outstanding job in repairing my septic issue. On Sunday afternoon all of a sudden my system stopped working. I called them and described the problem. In order to save money I asked them if they could come the next day and they said yes. Sure enough the next day Orion, one of the septic specialists, arrived, analyzed the problem and fixed it in a jiffy. It turned out to be a blocked sewer line which he easily fixed but when the toilets won't flush it is a crisis no matter how big or small the issue. Ashley's pumps my system and I don't let anyone else touch it. They are top flite in my book.
- Mark T....
4FastPlumber, LLC
5.0
Prompt, professional, and thorough. No complaints. They did not try to push any extra services (and they could have), just said that if we decide to do any further work they would apply what we paid for the inspection toward the "repair." I say "repair" because there isn't any issue. Unfortunately, the way the pipes leading to the street were put in by the original builders of our town home cause a little bit of water to sit in the pipe somewhere around our front door. It's not causing any problems and the service person said it was not unusual and he didn't think it was worth the expense to "fix" it. He just advised not to dump grease down the sink, which he says no one should do anyway and which we don't do, and we should continue to be just fine.
- Denise O....
T.E. Crummitt Jr. Septic Service
5.0
Tom came out to look at the job and gave an estimate. We called him back the next day to set up a time. He arrived on time and with all of the equipment and materials needed to complete the job. He finished the job quickly and for the agreed price.
- Susan M....
Corey's Septic Service
5.0
It was excellent. He was very knowledgeable, courteous, prompt, repaired on time, and everything went very smoothly.
- Bonnie T....
Poseidon Plumbing & Home Services
5.0
Repair was done well and Poseidon was very professional. Very good communication from the technician Jeff and the team was always on time. Repair was fairly urgent and they made the effort to accommodate us quickly. Definitely recommend.
- Amanda H....
A&A Septic
5.0
About five years ago, I had alarms going off on my septic system. I told the contractor to go ahead and do what needed to be done on the system. This was a highly recommended company online. They replaced both pumps and the electrical panel I called them again when the system failed with alarms on the panel. They came out and told me that they needed to replace basically everything but the motors. I call A & A for a second opinion. It was good I did. Rick Aits and his associate came out in one day. After about a half-hour of expert troubleshooting. Rick identified and isolated the cause of the problem. It's obvious that his knowledge and 40 years of experience really made the difference. I should also mention that he was very courteous and professional, but what blew me away that when I gave him a check for the amount of the estimate, he told me I overpaid. No contractor ever did that for me in my 64 years on this earth. I hope that whoever is reading this called A & A. I don't want to sound like a commercial. If you're like me you take reviews with a grain of salt. (Because no one wants to say anything negative). This five-star review should be ten stars because their off the charts good.
- Rick S....
LOUDOUN SEPTIC TANK SVC
5.0
I contacted Loudoun Septic after another maintenance guy noticed a small backup in the basement bathtub. They agreed to come out, pump the tank and look for any problems. We had lived in the house for about 3 years, had a brand new build and were due for a pumping. They came out, pumped the tanks, snaked the lines and discovered that the filter pipe was not connected to the other tank. This was done by another provider when the home was built 3 years ago. Jesse was able to get several people out to help them that day. They pumped out the tank, cleaned and repaired the filter and attached the pipe to the second tank. This was all done while I was on a rare business trip and my wife was managing two sick children. I can't thank them enough for their promptness, professionalism and competence in fixing a situation before it got really bad. I will definitely use them again and will recommend them to all my neighbors. I couldn't have hoped for a better group of people to help with a bad situation.
- Chris M....
SES Mid Atlantic, LLC
5.0
I first contacted Makenzie when we were having alarm issues on our not quite 2 year old clearstream system. She was very helpful in sending me a maintenance agreement and answering my questions. I did ask about the F review on this site and was referred to Michael. He quickly responded and cleared that up. Michael Thomas was dispatched to our house to see why we were getting alarms. Turned out tanks were taking on rain water. He explained to my husband what needed to be done and we did that. All seemed well until we found out the system had stopped working and was now taking on household waste water. Alarms again. Michael Thomas was sent out several times - we had the system pumped and it was just a mess for a couple weeks. Finally after several visits the system appears to be working and no more alarms. We signed a maintenance agreement with SES. I appreciate the quick responses, even responded while on vacation. As more and more houses are built with these alternative systems it is important to find people who know how to work on them. I think SES is a good resource. Fingers crossed no more alarms.
- Tracy B....
4FastPlumber, LLC
5.0
At 6:45 a.m., having failed to receive a call from the first company I contacted at 5:00 a.m. requesting emergency service for a backed up toilet on my main floor, I called 4FastPlumbing and spoke with a representative who said he would put us on the list for the morning. Elliott arrived at 11:00 a.m. ready to work. He identified the source of the problem as being a clog in the sewage line between the house and the septic field. This required some very dirty work on his part, but Elliott performed the work without complaint. In fact, he was so good natured and pleasant in his demeanor, my husband was singing his praises when I phoned home to see what was going on. This is the quality of customer service we hoped for, and Elliott delivered in excellent style with professionalism and enthusiasm. We will definitely use this company again for our plumbing needs.
- Janice C....

Septic System Repair Near You

4.7

(25)

Recent Review: Mike came. He knew his stuff. He repaired the pump float quickly. And he charged less than the other guys who came and said they were too busy to fix the problem.
4.6

(104)

Recent Review: Had to wait all day since my emergency followed a 3 day weekend. Technicians arrived and quickly diagnosed and fixed issue. They were courteous and professional, despite having worked a long day themselves. I have scheduled regular maintenance work with them for next month.
5.0

(132)

Recent Review: Tim and Shawn were very polite and professional. They quickly found the problem and had it repaired quickly. Kristy, the owner of the company was very nice and accommodating over the phone to schedule our appointment. The men who came specialize in houses with well and septic. I could not have been happier! I would definitely recommend them to everyone!
5.0

(21)

Recent Review: We noticed a leak in our septic field while mowing, and called Triple R out to assess the problem as they had installed the original system in 1978. It took two trips to diagnose the problem, then they let me know what they thought was wrong, explaining in detail to me and also calling my husband on the phone. This was in 100 deg. days and they worked very hard to ascertain the problem, give us an estimate and then fix the problem. They also took care of the necessary permits and inspections with Prince William County.We were very happy with their performance, quality of work and professionalism and would definitely use them again.
3.0

(4)

Business Description: Earnshaw Bros., Inc. has been family owned and operated since 1960 serving the Southern Maryland area. We except all forms of payment and offer free estimates.
3.9

(15)

Recent Review: I first contacted Makenzie when we were having alarm issues on our not quite 2 year old clearstream system. She was very helpful in sending me a maintenance agreement and answering my questions. I did ask about the F review on this site and was referred to Michael. He quickly responded and cleared that up. Michael Thomas was dispatched to our house to see why we were getting alarms. Turned out tanks were taking on rain water. He explained to my husband what needed to be done and we did that. All seemed well until we found out the system had stopped working and was now taking on household waste water. Alarms again. Michael Thomas was sent out several times - we had the system pumped and it was just a mess for a couple weeks. Finally after several visits the system appears to be working and no more alarms. We signed a maintenance agreement with SES. I appreciate the quick responses, even responded while on vacation. As more and more houses are built with these alternative systems it is important to find people who know how to work on them. I think SES is a good resource. Fingers crossed no more alarms.
4.5

(645)

Recent Review: They came and gave me an estimate. I was pleased with the suggestions they made as I felt they were long term actual fixes that no one else had suggested. The price was about what I expected. I was called a week ahead of the start date and that's when they started. The work was finished in two days. They were very professional. The only thing I would do differently is make sure what would be done to the yard when they were done. I have a lot of lawn to repair.
3.5

(4903)

Recent Review: Takes for ever to get a return a call. Also took a week to get someone out for repairs. They said they would reimburse me for septic repairs and it took over 3 months for that to happen.
4.6

(168)

Recent Review: The toilet was leaking water all over the bathroom floor. I called them and had somebody go to the house to wait for them and let them in and they fixed the toilet and reset the pressure in the water tank. They found that the whole house water filter were on whale water was clogged. They also found that the sewer pipe was backed up going into the septic tank. They replace the whole house water filter and thats the filter coming off the whale. Part of the problem with the water pressure was that the water was having a hard time getting into the house from the whale. They replaced that and they came back a couple days later and fixed the sewer backup going back up in the septic tank. They did all of this long distance which was amazing. I can't even tell you how pleased I was. It was a life saver and moving my mother home from rehabilitation and the rehabilitation people strongly suggested she go to a nursing home next stop because of family pressures we started to take her back home to her house.
4.8

(32)

Recent Review: They are the best service in Tri County Area.

Septic systems are mostly reliable, performing their quiet work around the clock. Failure of a septic system is not only unpleasant, it is unhealthy and potentially dangerous. A homeowner can look for a few danger signals that septic system repair is needed. 

Common Septic System Repair Problems

Backups

A backup in a septic system occurs when a slow or clogged system forces sewer water (blackwater) back up through pipes into sinks, tubs and toilets. The blackwater is foul-smelling and unhealthy. 

A telltale warning sign of future backups is a gurgling sound in sinks or toilets. Angie's List provides some quick tips on simple maintenance you can do to keep your septic system clean, green and healthy. 

Clogs

An errant toy flushed down a toilet by an experimenting toddler; feminine hygiene products, hair, kitchen scraps — all can cause clogs that prevent or slow wastewater from entering the septic system. 

More subtle trouble can go down the drain, too. Avoid trying to flush or pour any of these clog-inducers down your toilet or sinks:

  • Oil
  • Grease
  • Cotton
  • Diapers
  • Gauze
  • Cigarette butts 
  • Paint, varnish, or garage chemicals

Clogs can be sudden or build up over time. Unfortunately, many people never notice a kitchen clog progressively slowing down a kitchen drain, for example, until the sink just stops draining completely. 

Tree Roots

Leaky or sweating pipes will attract tree roots, which can grow and enter septic pipes. These roots follow the moisture, growing along the pipe until the fill or burst it further. Professional septic system repair involves using cutting blades on a rotating auger to clear the roots. 

Sometimes, septic system repair services can run a new, flexible pipe inside the existing pipe, ignoring damage and holes created by the tree roots. 

Damaged Lines

If you have dug around in your back yard and accidentally hit a pipe, you may be the cause of a damaged septic system line. Third party vendors — contractors installing a swing set, landscaping services digging flower beds, or television cable installers — may also inadvertently break your septic system's pipes. 

Many homeowners fail to realize leach field pipes extend far beyond the settling tank, so damage to pipes can happen many yards away from your home.

The only complete solution for this sort of damage is to dig out and replace the damaged pipes. 

Unpleasant Odors

Odors of raw sewage permeating your living space are clear signs of septic system problems. The pipes beneath your sink are designed to keep a little water in the P-trap, preventing sewer gases from entering. Similarly, your toilet has a reservoir of water in the bowl for the same reason. 

When sewer gases enter your home, your septic system has a clog preventing sewer gases from moving out to your settling tank or beyond, to your septic field. 

Alarms

Many septic systems feature alarms, from blinking lights to noisy buzzers, to alert you that something is not right. If your septic system's alarms go off regularly or intermittently, you have a problem that needs quick action by professionals. 

Solutions to Septic System Problems

A fast solution to some septic system malfunctions is to have the settling tank pumped of waste. As Angie's List has recommended, getting the system cleaned every few years is a smart investment, saving expensive emergency service calls. 

A plumber equipped with a power auger can eliminate tree roots. When searching for a plumber or specialty service, verify some basics:

  • State license
  • Liability and workers compensation insurance
  • Familiarity with septic systems similar to yours
  • Testimonials or customer reviews 
  • A contracting company that uses its own crews, rather than day laborers