Get matched with top storm drain installation pros in Wyncote, PA

"Our basement has always been damp and, at times wet when the existing drain system silted up. With this year's high amount of rainfall it needed something better. After some research on the trusty internet and interviews and quotes from 5 different contractors, Paradigm and one other company were the only ones who really seemed to know what they were about. Both quotes were about the same in cost and scope. I went with Paradigm over the other company primarily for the sense of personal responsibility I got from Andy and Ross. As the owners, they clearly take great care and pride in the work their company does from start to finish. The job involved excavation around the perimeter of the basement, including an attached crawlspace and peculiar raised section of the floor. French drains with all the trimmings, including silt filters were installed. The existing sump was improved, a second sump added, and new pumps installed in both wells. The walls were wirebrushed to clear away the efflorescence and mildew, then spray treated. Sump drains were linked to the outgoing sewer hookup (which was a problem, more on this later!). Work was completed in about 2.5 days exactly on schedule. There were two problems that came up, both resolved satisfactorily. Firstly, the drop cloths that did a superb job keeping the house dust-free on day 1 ended up releasing the accumulated dirt and fine silt into the air on days 2 and 3 as workmen walked across them, coating the ground floor with dust. They took extra care in cleaning both before and after day 3, but I didn't identify the source of the problem until late in the 3rd day of work. In the future, I would suggest cleaning, or at least beating dust out of the drop cloths after each day's work. The foreman was responsive and properly apologetic about the problem, and they did a fine job cleaning up as best they could at the end of the job. The second problem came to light a few days later, when I was talking with my neighbor. It turns out that sewer hookups for sump pump drainage were explicitly *not* allowed in our area of New Castle County. The patchwork of municipalities, neighborhoods, towns, and the City of Wilmington makes this a non-trivial question, as some places forbid these clear water hookups, some allow them, and some even encourage them! Paradigm had initially gotten incorrect information when they inquired, but confirmed that the hookup would have to be removed to pass code in our specific location. They returned to move the discharge lines, and ran them out to grade on the exterior of the house. This ended up causing another problem: a couple days later I started hearing a loud "glugging" noise coming from the discharge line on the rear pump, which was not draining properly. We had a battery backup pump on the old sump pump, which Paradigm was happy to re-install on the new pump. However, the check valve on that 5 year old, consumer grade backup had started to fail and could not support the much larger column of water in the retrofitted discharge plumbing. Andy and Ross came out twice more to fix this problem, once to figure out what was actually happening and a second time to remove the faulty pump, and to shorten and properly pitch the discharge pipe. I was impressed by the owners' responsiveness and professionalism in addressing these problems, and have confidence they will similarly resolve any issues, however unlikely, that may arise in the years and decades to come."

"Company responded right away to request. The technician was knowledgeable and friendly and he didn’t overcharge us for the work done. Got our drain unclogged quickly and asked if we needed assistance with anything else."

"The task was to replace two 45 year old shower valves and install a backsplash panel to cover and waterproof holes where the old valves were. They showed up on time for both the bid appointment and job appointment. They did an excellent job and less time and for WAY less money than I would have thought possible. I have more bathrooms and more plumbing jobs in my 45 year old house and will be sure to give them a call. Or I would recommend them to any of my friends/neighbors unequivocally!"

"It went great. Billy Pearsall came over and fixed the problem the same day I called. Both our bathroom tub and sink never drained well, and now they do. Billy was competent, pleasant, polite, and respectful of our home. I highly recommend Valdel and Billy Pearsall."

"The plumber had to come out twice for the problem ensued after the initial repair work. Upon returning the plumber initially stated that his original call to my home was due to a clogged drain, which was incorrect, and stated that he would repair it if I paid him. The original call was due to a leaking drain. After checking his call log he repaired the leaking drain. Other than this hiccup the overall service and repair was done well."

"My basement sink overflowed and the sink was very slow to drain. I called Zoom and they were able to come out the same day. Sean, my technician, worked on clearing my drain for about an hour and was able to clear it."

"Mike and his team were very knowledgeable, respectful, communicative and reliable. We recently moved into a house built in 1952 and never had to deal with the stress of a wet basement before. After Mike explained why my basement was leaking, it all made sense! They installed a French drain system in one day. I can now breathe easy and not stress out every time it rains! Looking forward to finishing the basement and having a gym! Thank you!"

"This job required the replacement of my kitchen drain line. They showed up on time and gave an estimate. Then they came back to do the work in a profes."

"We have a yearly maintenance agreement with them after they installed our air conditioner. They're very efficient. They come when they say they're going to come and do their work. The last time they were here for AC, they did find a problem and fixed it at no charge."

"The company replied quickly and gave an estimate as requested. We were quoted for 2 new shut offs and 3-5 replacement shut offs. The plumber only brought 5 fittings, but he gave me the option to run to Home Depot to get more... I was also instructed to replace a hose which wasn?t leaking until after the repair, but it was easily fixed when I suggested to connect the new hose to the pipe rather than to the leaking hose. Sharkbite valves were installed. If I knew they were going to be used, I would have done the work myself. The plumber was proficient with the Sharkbites, I just expected that a pro plumbing company would solder. When the plumber left, there were no leaks, and I didn?t feel like making an issue of the other 2 valves which I wanted installed."