
Serving Wyncote, PA and surrounding areas
Approved
In business since 2011
Free estimates
Warranties offered
"We are delighted with the work Total Home Solution performed on our house. They installed an in-law suite in our basement, complete with bathroom, full kitchen, bedroom, office, and remodeled laundry area. When meeting with contractors for estimates, Tom seemed the most clued in to the needs of older adults, and even made points I had never thought of despite my being a nurse. He was very careful to keep everything within the original budgeted estimate as much as possible, which allowed us to expand the project as we went along in the process. We chose to do the painting ourselves to save money, and they left us with extra spackle, a sander, and paint fan, even though they didn't have to.
I also have to extend my thanks to the lead on the project, Chris. I could hear them working from upstairs, and one of the subcontractors was a little, shall we say, salty. Chris remained totally professional, and got all the workers to come together to get the job done right. Lastly, but most important of all, was his humanity and kindness. My father passed away unexpectedly the week before construction was to begin, and the funeral was out of town. As part of our contract, we were supposed to have all furniture and personal belongings removed from the construction area prior to work beginning. We got home after midnight the night before, and Chris and his team arrived at 7am. We had not moved any items, and even though we broke the terms of the contract, Chris stepped up and moved everything himself. He was so kind, and did everything he could so we would not have to worry about anything during a difficult time. He was also very responsive throughout the project, and even immediately answered emails I sent 9:30 at night the day after he got married!
We had such a wonderful experience I would highly recommend Tom and Chris to anyone looking to do work on their home, and will call on them for any future home renovation needs.
*Note: I did give them a "B" for responsiveness because they were a little slow in the beginning, but as per other reviews, they had some people out and were running short staffed in November/December. We chose to begin the project after the New Year and it was smooth sailing after that.
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