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"He did a great job and he is a great man. Easy to work with"

"He finished the roof but did not tell me about the error in his workmanship. He did not finish the whole work. Update 12/22/2021: He finished the roof and said he fixed the problem, he showed me how he was to complete the repairs and after it was complete the work was not done in the manner he said he would do it. A new problem was noticed with the shingles and they are overhanging on a peak of the roof and are not attached and will blow off with high winds. The second part of the job, to put two sides on the shed was not done properly, he is charging me to come out to fix it, which is ridiculous, that is why contractors put that in their estimates. He was going to come out on a Saturday but change to Friday since it was going to rain on Saturday, when he called me and by the time he arrived on the job site it would be dark, I told him I did not want him to work in the dark with a flashlight. he keeps giving me excuses on why he cannot come out on certain days for personal reasons. The job should have been completed in October, except for his constant excuses for not being able to come out. If the problems are not resolved by the end of the year I will escalate this by other means."

"We were trying to find a new phone system that would combine two different locations. After contacting several vendors, and deciphering the best application for our needs, we happened on DESA. The pricing was the best and well within our budget. The most important part of using DESA was the support we received. They are extremely informative and guided us through the entire process. They are still available for changes and questions. We are very happy with the decision to work with this company."

"Marc was outstanding and very professional. He listened to our ideas and developed designs that were beautiful. we could not hire because our priorities changed. I would certainly go back and hire Marc when I am ready for my project."

"No comments."

"Yes just thought the price was little high otherwise work was good."

"Good at what do"

"Would hire again"

"Things have to be pretty bad for me to leave a negative review. I hate to do it but in this case it’s necessary. Frank came over to look at my fridge and had an extremely thick accent. Not a complaint but there was a large language barrier to begin with. When he came into my house, he said he was from house. Which I now realize he meant house appliance repair but even with the accent I know he didn’t say anything after house. Now I had called several people from houzz and Angie’s list. I KNEW he was hired From angi because I called his company purely because there was a special offer/promotion for the service charge. I said to him oh I thought I got your number from Angie’s list. Frank told me they were the same thing. I asked him directly if Angie’s list and house were the same thing. He said yes. Ok, I chalked it up to maybe he didn’t understand my English. It’s important to note that when I made the appointment I mentioned the promotional discount on Angie. She said to tell Frank when he showed up. Then after he was in my house, Frank said he would not honor the discount. He said he knew nothing about it. Even after I showed it to him on the website he still would not lower the very expensive service charge just to enter my house. So I told him water was laying under the bottom ice drawer and freezing. He seemed to know what the problem was without even looking at it but when opening the fridge, he mentioned the seal should be replaced. But he also added …in the future. That it was not necessary right now. Then he told me he’d be back in a few days when the parts came in. He started to walk to my front door. I had to ask him what parts he was ordering. Somehow, without any discussion, he also put in an order for the refrigerator seal. I asked him how much the Parts were. He gave me a serious attitude like he was bothered by a stupid question. I told him I was not going to OK any charges until I had that information. He said he wasn’t sure of the prices and From what I could understand, I heard he was going to just tack it on the credit card that I had to give them when I made the appointment. He was very rude and seemed frustrated that I couldn’t understand him. I was very polite about it but I did have to ask him to repeat himself multiple times. I asked him to send me an estimate for the repair and we could possibly make an appointment after I saw the price. Frank told me he would send it that night. I did not receive it. Then theres the phone number weirdness. I was Repeatedly given a different telephone number every time I tried to contact them. I would call a number, had to leave a message, and then someone would call me back from a different number. On their message, they gave me a different number. I found this all to be very shady. They called me once after that and just left a message letting me know they took the liberty of making an appointment for me. It was my machine so I had no conversation with them. I called them back the day of the appt. and then was told the part wasn’t even in. So the service guy couldn’t make the appointment that they had scheduled for me without my consent because the parts (I never approved because I never received the estimate) did not come in and they never even called to let me know. Then I never heard from them again. I called several times. They never called me back. I finally gave up. I was so aggravated and there was/is absolutely no trust with this person or his business. So I had to pay $189 for him to come out just to look at my fridge seals that was not even why I called him. I later saw his website where it specifically states that they like to talk to people first and try to troubleshoot over the phone so as to save customers from having to pay that service charge. I was not offered this service! Considering that when he came in to my house, he didn’t need to even look at the freezer added to the fact i showed him the offer for discount service charge, I really don’t understand why I was charged so much. I ended up calling another company and it was $106 for them to come out and repair the problem. The whole encounter, from beginning to end, was a nightmare. It would’ve still been bad if I hadn’t had to shell out so much money. I won’t even use Angie anymore. That’s how bad the experience was."