Hess Windows & Doors
About us
Since 1946 when our doors opened on Tilghman Street, Hess Windows and Doors has been offering quality products with honest and reliable service to homeowners of the Lehigh Valley and surrounding areas. Over the years, we have had firsthand opportunity to experience all aspects of the industry from the ground floor up. Hess has remained the premier service and sales provider for replacement windows, doors and patio enclosures in Allentown, Bethlehem, Easton, and surrounding areas. *No Sub-Contractors *All in-house, factory trained installers *Pennsylvania Manufacturers *PA1259 *Lead Certified Firm and Renovators NAT-25841-1 *Custom Products
Business highlights
Services we offer
Custom vinyl windows - double hungs, bays, bows, casements, garden bays, picture windows, sliding & awning styles. Composite & wood windows. Vinyl sliding patio doors. Steel & fiberglass entry doors. Sidelites & transoms. Aluminium storm doors & windows. Patio enclosures. Aluminum Railings. Awnings & Porch Roofs.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 9% | ||
| 0% | ||
| 0% | ||
| 2% |
"Carole, Thank you for your confidence in Hess Windows and Doors. We appreciate you honest and positive review. Please feel free to contact us at anytime with questions or concerns that may arise with our products or service. Our service commitment continues long after the installation! Sincerely, Jeff Bonacci Owner Hess Window Co. 610-395-2025"
"Thank you for taking the time to share your experience. We are grateful for the opportunity to work for you. Thank you for your trust. We look forward to assisting you in any future projects. The Hess Team"
"Thank you for sharing your experience [Removed Member Name]. Also for your continued trust in Hess. If we can assist you with any future needs, please feel free to reach out to us. Thank you again! The Hess Team"
"Thank you [Removed Member Name] for sharing your experience. We are always happy to hear our customer's feedback. If we can assist you with anything in the future, please feel free to contact us. Thank you again for your trust in Hess. The Hess Team"
"Thank you for taking the time to share your experience. We really appreciate you putting your trust in Hess. Please do not hesitate to call with any questions. We look forward to helping with any future projects!"
Words do not express how happy I am. A big thank you to everyone at Hess Windows!
"Thank you for taking the time to share your experience. We really appreciate you putting your trust in Hess. Please do not hesitate to call with any questions. We look forward to helping with any future projects! Thanks again, The Hess Team"
Mschutz
"I am sorry to hear about your bad experience. We strive to maintain our customer's satisfaction throughout the years. We would be happy to take a look at the storm door in an effort to correct your concerns, at a convenient time for you. Please feel free to contact me directly at 610-395-2025 to discuss your service concerns. Thank you, Sara Trexler"
"Thank you for taking the time to review your experience. We are happy to hear that we were able to meet your expectations and needs. We look forward to helping you with your next project. Thanks again, The Hess Team"
"[member name removed], Thank you for taking the time to share your experience. We appreciate the feedback and trust you placed with Hess. If there is anything else we can assist you with please feel free to give us a call or stop in our showroom. Thank you again, The Hess Team"
"[removed member name], Thank you for taking the time to share your experience with us. We appreciate the feedback. Thank you also for putting your trust in Hess. We look forward to assisting you with your front door and windows. Thank you kindly, The Hess Team"
An appointment was scheduled when the doors were ready. Men arrived as scheduled and did an excellent job from start to finish. They were very professional, friendly, and did an excellent job. They know how to hang a door!
This is not the first door Hess has installed in my home. I've always had excellent work, professional, honest, fair people who are customer oriented--not easy to find anymore. Several of the doors they've installed in the past were not standard-size, easy installations, but they made it look easy. Why wouldn't I return to a company like that?
"[Member name removed], It was a pleasure to read your review. Thank you so much for sharing your experience. We strive everyday to provide a "customer oriented" business. With out happy, satisfied customers we would not be where we are today! So thank you for taking the time and placing your trust in Hess, repeatedly! We look forward to helping you with any other projects that might come along. Thank you, The Hess Team"
"[removed member name], Thank you for your trust, business and comments! We appreciate hearing from our customers. Please feel free to call on us for any future projects we may assist you with. Thank you, The Hess Team"
"[member name removed], First off thank you for your patience! The transom did take longer than normal to arrive, but I would have to agree that the final product does look wonderful. We strive to meet each customer's satisfaction and it is a pleasure to read feedback that reflects such success. Thank you for your kind words and review. If there is anything else we can assist you with, please do no hesitate to contact us! Thank you, The Hess Team"
The windows had to be ordered. They came within the time frame given by Hess and an appointment was set up for the next day. The installer, Steve, showed up on time and was very helpful in explaining the operation of the new windows. The installation was done very quickly and professionally. He even was able to match some trim using paint he carried with him. He left the bedroom and the garage area where he worked just as clean as when he started.
While going in and out of the garage Steve noticed a slight misalignment of the door and he offered to adjust it, which he did at no extra charge.
We were extremely satisfied with the entire experience and would definitely use them again as well as recommend them to friends.
"[member name removed], Thank you for sharing your experience! We are very happy we were able to meet your needs and satisfaction from the first call to the final install. Please do not hesitate to call with any questions or future needs you might need. Thank you, The Hess Team"
Licensing
State Contractor License Requirements
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