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Hess Windows & Doors

4.5(
11
)

About us

Since 1946 when our doors opened on Tilghman Street, Hess Windows and Doors has been offering quality products with honest and reliable service to homeowners of the Lehigh Valley and surrounding areas. Over the years, we have had firsthand opportunity to experience all aspects of the industry from the ground floor up. Hess has remained the premier service and sales provider for replacement windows, doors and patio enclosures in Allentown, Bethlehem, Easton, and surrounding areas. *No Sub-Contractors *All in-house, factory trained installers *Pennsylvania Manufacturers *PA1259 *Lead Certified Firm and Renovators NAT-25841-1 *Custom Products

Business highlights

79 years of experience

Services we offer

Custom vinyl windows - double hungs, bays, bows, casements, garden bays, picture windows, sliding & awning styles. Composite & wood windows. Vinyl sliding patio doors. Steel & fiberglass entry doors. Sidelites & transoms. Aluminium storm doors & windows. Patio enclosures. Aluminum Railings. Awnings & Porch Roofs.

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.511 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
9%
3
0%
2
0%
1
9%
Write a review
Showing 1-11 of 11 reviews
Jeanette G.
Jul 2025
5.0
Yes, I recommend this pro
$19
They were here on time every day. Courteous and respectful of property, they answered all the questions I had. The job was completed efficiently, quickly, and on schedule. Highly recommend!
Bernadette M.
Jul 2024
5.0
Yes, I recommend this pro
My husband and I have used Hess Windows/Doors for a long time. We had Steve and Stephen G. work at our home on 7/2924. The installed a brand new French Door. Their arrival time was when they said they would be at our home. They were great! Bernadette and Rocco
Becker L.
Sep 2020
5.0
Yes, I recommend this pro
$2,900
Very well. Mike and Alex worked well together. There was a little glitch but they solved the problem quickly and efficiently. They were neat and very careful of surrounding floor and area. Trim around door had to be replaced,, original too flimsy to reuse. I responded yes to "would I hire again" but all the windows have already been replaced. I definitely will recommend to neighbors. Thanks
Carole H.
Jun 2017
5.0
Yes, I recommend this pro
$6,000
It went well. The workmen were very nice. They seemed to get along well with each other too. They were also very tidy. I appreciate that just as much. They also had to do some carpentry and did that well, too.
Response from Hess Windows & Doors
"Carole, Thank you for your confidence in Hess Windows and Doors. We appreciate you honest and positive review. Please feel free to contact us at anytime with questions or concerns that may arise with our products or service. Our service commitment continues long after the installation! Sincerely, Jeff Bonacci Owner Hess Window Co. 610-395-2025"
James L.
Nov 2016
5.0
Yes, I recommend this pro
$10,000
All work was done without any problems.
Donna R.
Mar 2015
5.0
Yes, I recommend this pro
$10,000
It took 2 days and was very nice work. One window arrived with a scratch and was quickly replaced. Amazing. I prefer hiring a company that has a reputation and that has been around for many years.
Richard B.
Mar 2015
5.0
Yes, I recommend this pro
$2,500
They were very nice to deal with at their store and when they came to do the work.  They removed the old windows and installed the new ones in a couple of days and cleaned-up after themselves.  There were no surprises either.  We were very impressed that they replaced a large picture window that was still under warranty from the previous owner.
Vincent N.
Jan 2015
4.0
Yes, I recommend this pro
$2,500
unknown
Richard K.
Dec 2014
5.0
Yes, I recommend this pro
$4,000
unknown
Mary S.
May 2014
1.0
$670
.. Door froze with a solid sheet of ice.  Door froze shut.  Latch snapped off.  One year later, the inside started peeling and continued since.  A call to discuss this was met with a snappy response.  You will have to wait.  I was told that I could schedule something and only could be before 3 pm.  Inflexible hours just to look at door that cost over 600.00.  I cannot recommend them to anyone.
Mschutz
Response from Hess Windows & Doors
"I am sorry to hear about your bad experience. We strive to maintain our customer's satisfaction throughout the years. We would be happy to take a look at the storm door in an effort to correct your concerns, at a convenient time for you. Please feel free to contact me directly at 610-395-2025 to discuss your service concerns. Thank you, Sara Trexler"
Frederick H.
Sep 2013
5.0
Yes, I recommend this pro
$4,500
Hess was great. The previous homeowner used them to install windows and a back door.  Had quotes from ABE and Hess.  Both quotes were about the same cost, but Hess offered more variety in the styles and options available.  The workmanship is beautiful, from the trim, molding and caulking, the doors are air tight and service delivered as quoted.  I am completely thrilled with the results!  I would highly recommend Hess for any door or window needs.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Hess Windows & Doors is currently rated 4.5 overall out of 5.

Hess Windows & Doors accepts the following forms of payment: CreditCard

Yes, Hess Windows & Doors offers free project estimates.

No, Hess Windows & Doors does not offer eco-friendly accreditations.

No, Hess Windows & Doors does not offer a senior discount.

No, Hess Windows & Doors does not offer emergency services.

No, Hess Windows & Doors does not offer warranties.