Get matched with top fireplace pros in Polk, PA

"Job was done right & looks beautiful! The guys were nice, respectful & fun."

"I will start off with the initial dealing with MHI Roofing in Bethel Park PA. Our Condo Community had all the roofs on 6 buildings of total 39 units re shingled in June of 2024 to the tune of nearly $140,000. They were fast and efficient. However, a few weeks down the road we had some issues with items that should have been done as requested. Called the Site Supervisor, Cam Kinnee, submitted the service request, and it took over a month to get this service done and completed. A few weeks later, we had heavy winds and a flue cap blow off, mind you, these flue caps were original from 1974 and were in horrible shape. They should have been replaced, but MHI just painted the old ones. So, I contact Cam Kinnee again, he schedules service, this took another month to get this taken care of, or so I thought. Fast forward to January 2025, some winds blew another flue cap off, I contacted Cam Kinnee once more, he was unable to do anything, as he was in a training class. During my wait for him to return my message from Jan 22, 2025 to Feb 3, 2025. Still not service on the first flue cap by the way!... March 11, 2025 another flue cap on another unit had blown off. I contacted Cam once again, he said he would let his office know. I get a response from Cam informing me that he no longer works for MHI Roofing. Since then I have called MHI numbers about 20 times at MHI Office in Mt Lebanon, I have left messages, no returned calls, no one answers the phone... I am so frustrated with MHI. If you plan to use this company... Please reconsider... Once they have your money they do not service their work! Very disappointed! BEWARE OF MHI!!"

"Very professional. Cleaned and inspected both fireplaces. Returning in the spring to repair chimney outside."

"0"

"I called for a free estimate, Justin came promtly and inspected the chimey. He showed me pictures of the problems and spelled out all the options. I explained to him that my cellar has floode due the problems and was anxious to get the repairs done. Justin quoted a price that was fair and much lower then any other estimates. To my surprise he said that he could do the job that day. He kept sending me pictures as the work progressed so I knew exactlywhat he was doing. He was professional and honest about what needed to be done. I was more then pleased with him and the company. I highly recommend .Chimneys are us."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"The salesperson David was very honest and had no interest in upselling. He strongly advised against any interior drains for my basement, and he instead recommended an exterior drain called HydroBlox for my backyard. The estimate for the HydroBlox was $3,400. The installation occurred a few weeks later. Three employees used a machine to dig a trench in my backyard, and then because of utility lines, they hand-dug another trench in my side yard. They installed the pieces of HydroBlox and covered them with dirt. I expect the HydroBlox to properly drain the water from my yard, but if they do not, then I will update my review in the future."

"I am sure that all positive reviews for this company are fake. Nothing that was promised to me was delivered. My siding project is still ongoing for over 1 month. Was told that it would be done in week. Had one rain day. They have system like this: 1) sales person who never installed anything he will promise you things that obviously are not true, 2) crew that is subcontracted but not Gunner, mine was driving for over 2 hours away, 3) person who oversees the project but has little control over anything, no supply, doesn't know the crew, crew does not listen to him, main office does not listen to him, 4) main office does not reply to you. They just tell me to talk to project manager who has no control. So you understand that if there are any issue you are on your own. Quality or work is not good. Many times I had to point to the crew what's wrong, planks are broken yet they were still installing it, caulking is done they way that I can do it better, they cut wires to awning etc"

"I AM LIVID WITH THEIR SERVICE. My husband and I have been living in our home 4 years without a single issue with our cooling system. We had UGI come out to "service" our system and said everything looked great....2 months later something with our compressor blew...that was $400. Then this morning, less than 30 days later, we apparently needed a brand new thermostat.....another $400 and guess what? MY HOUSE IS STILL NOT COOLING DOWN. So I called and said how it is absolutely ridiculous that there is still an issue especially after charging us to "fix" the thermostat. I am obviously frustrated. I work from home, its hot and I am pregnant with 4 pets in my home that are distressed from the rising heat and their customer service agent has the audacity to be BEYOND RUDE and tell me "to have a better day" as if it was MY FAULT...ok. It is very odd that ever since they came to "service" our central air system they've had to come back THREE TIMES and the system STILL NOT WORK. BEWARE!"

"Went well."