Get matched with top appliance salespeople in Maxatawny, PA

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"We could not be happier with the work from Mac Kitchens! Doug and his team were professional from the time we had our initial conversation right to the very end of our project. Communication was great, timeline was kept, workers were polite and meticulous, and we could not be happier with the results. Doug added a mudroom off of our kitchen, did a complete remodel of our kitchen, opened and enlarged doorways, put in hardwood floors and updated 2 bathrooms. Project ran smoothly because he knew how to manage a project even in this time of supply chain issues. We had no "surprises" because the communication was excellent. When you are going to do a project that is this big, it is so important that you have a good relationship with your contractor. Glitches will happen along the way. Doug listened and helped problem solve when some glitches occurred. He advocated for us when some work subcontractors did was not acceptable. We cannot say enough positive things about Mac Kitchens! Truly a company that exemplifies quality and professionalism."

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"I spoke with both the Owner and his staff, and not only were they extremely helpful in cleaning my ductwork and installing a high-quality dehumidifier in my basement, but they also were instrumental in helping me plan to have my basement sump pump replaced. Joe went through all the steps necessary to repair and fully waterproof my basement. His staff was just as helpful in educating me on the care and maintenance of my air duct system. Would definitely hire them again! Great job!"

"Overall experience was great ! Bill Hancock was a tremendous help and a pleasure to do business with."

"Terrible company. Possibly a scam. They attempted to sell me a part they didn't even have, and after waiting patiently for OVER A MONTH, I canceled my order. When calling them to confirm, they told me they never had the part to sell to me. What a joke!"

"They did an amazing job. They were very quick, efficient, and the carpet looks beautiful. I forgot to have the closets measured but they went the extra mile to do that part too. I would definitely use them again."