Best fireplace pros near Frazer, PA

"We were having trouble with water in the basement. The Alliance Chimney crew had to fix the liner and re-cement the top of our chimney. The crew lead by Joe Lewandowski, came and explained the problem in detail with photographs and options. In the end we put in a stainless steel liner and new piece at the top and re-cemented the pad. They were punctual, were honest and straightforward with us, and did a nice job. When the weather did not permit the re-cementing, we paid them anyway, and they promised to come back. They did this in two days and finished the job. Because they had the right sized ladder, they even took a peek at our back gutter to make sure it was flowing and not clogged."

"Igor stopped by the work in the fireplace. He was very punctual, explained everything and was honest and upfront about the cost. We are very happy with the service provided."

"We are very happy with all the work they have done. They had to demolish original brick fireplace and rebuild it into more modern style as per design we chose. After that they installed wood burning insert. We have been using the fireplace all winter and it is working and looks great. Chuck is very professional and very organize. We will definitely hire Alliance Chimney again in the future as we have one more fireplace to update."

"Chris, Eddie, Jeff and Luis removed an out-of-date wood burning stove and brought our fireplace back to its original glory and is finally usable. All are very friendly and customer oriented. I will recommend them any time!"

"The technician arrived late and I needed to follow up with office to make sure I had the right expectation, which I did, and then shortly after he called me to let me know he was on the way. Not really too big a deal since he was about 45 minutes later than his window. My gas fireplace was not lighting properly and the pilot light would go out periodically. At the end of last winter I shut off the gas for safety reasons. I called Chimney Cricket because of the recommendations of Angies list, they have all A's. The technician was professional and did an inspection of the situation and components, he checked the remote starter and ended up changing all batteries. The remote was not "connecting" and the fire would not start. Shortly after the fire seemed to start on its own. The technician continued to assess the situation but eventually made the assessment, because he could not determine definitively the manufacturer of the log set and the apparent randomness of the fire starting, that I should completely replace all components of the fireplace. In follow up emails he was going to check into the situation further and get back to me on some recommendations, I did not hear back after more than a week so I went to the local fireplace shop (Chadds Ford Fireside Shop) to buy a whole new set. The shop salesman really questioned me and doubted that I would need to spend 2,000+ on a complete new set up including the chimney inspections and installation. He recommended that I spend another fee for "their" guy to come and have a look. I was not at all interested in paying another inspection fee, I argued with the salesman about how a professional had already assessed everything and that his guy was going to find the same, but I relented after the owner of the shop realized through our conversation that his shop had installed this fireplace and all components just 6 years prior. So the new chimney Technician came out today and after checking everything essentially pushed a reset button on the remote receiver to re-sync the remote transmitter and receiver. Now the fireplace is working fine again, he also cleaned the components and pilot light. I'm writing this review because 1) the price was very high for the service received (The other technician who fixed my remote today was MUCH more reasonable). 2) Chimney Cricket didn't really tell me anything I didn't already know. 3) For a technician who has been in the gas log fireplace business for 30+ years I don't understand why he didn't know to try pushing the reset button. 4) He ended up fixing nothing, he did not fully follow up to give me recommendations and aside from an honest Fireplace shop owner who was more interested in getting my fireplace working vs making a new sale I would have spent 2,000+ for a new set up."

"Nestor and his colleague did a great job. I had some water damage at the base of the chimney that I repaired, but needed the stucco replaced. When Nestor first came out to look at the project, he did a thorough walk through and asked good questions. I just happened to mention I also had a leak near the chimney on the roof, and he didn't hesitate to grab a ladder and climb up there to look at it. They did the work over a weekend, and were very polite and professional the whole time. They did a great job with the stucco, and were careful to not disturb any of the landscaping around the chimney. Overall, communication was good and scheduling was easy. I definitely recommend Nestor and his company."

"Steve did Great work and had the fireplace working great!"

"The chimney looks great. The bricks and mortar are a perfect match. The work was done with precision and care. I am completely satisfied. The estimator, the office staff and the crew were so respectful, knowledgeable and easy to work with."

"I contacted this company for an inspection and potential cleaning of my fireplace. I met with Mr. Ray on the confirmed date and time, he was very professional and informative about the task and my options. He completed the inspection and cleaning in a timely manner without leaving a mess behind. I highly recommend this company!!"

"Joe was WONDERFUL! We have four gas fireplaces and each hadn't been used in over 8 years. Each one had a different issue and he was able to correctly diagnose and repair each one all within a single afternoon. The fireplace in the basement was as old as our house and he was still willing and able to get it working again despite other supposed fireplace "experts" who tried and failed in earlier attempts. I can not recommend Joe highly enough! Honest, incredibly knowledgeable, hard-working, and friendly. Wish we could have given more stars!"