Get matched with top woodworkers in Charleroi, PA

"BUYERS BEWARE! We were excited to sign the contract and really felt that this was the correct choice for a rental we own after reviewing feedback on Google, HOWEVER, we were so WRONG. Salesman assured us that was no difference between paying cash, credit card, money order, etc. To our surprise, credit cards ARE charged an additional 3 percent surcharge. This would have been nice to know after spending over 37,000.00 for a roof. Their response was, well we have no control over what the salesman tells you and there is absolutely nothing they can do about the surcharge. So as the roof was being installed we were told by the supervisor on duty that all the debris would be cleaned up upon completion but that did not happen. In fact our tenants sent us pictures of handfuls of nails, staples and debris that was scattered all over the gravel parking lot that surrounds the front and side of house. Called Bachman's the following day and they sent out a project manager to view the debris, but WE were REQUIRED to be there when he arrived. The project supervisor cleaned up some of the nails, but not all since he only had a tiny magnet and this is a huge parking area. He said the crew that installed the roof is from Trenton, NJ and he would need to send them out in the next few days to clean things up. He said that they use "hundreds of nails when installing a roof and if a hundred drop to the parking area, well that's pretty good", WOW! We were also told by the project supervisor that he was INSTRUCTED NOT TO LEAVE until he had a check in hand for full payment, even though the property is surrounded by debris, nails and staples. We did not have our checkbook on us at the time so he followed us home and waited outside our house until the check was handed to him. After giving him the "post dated" check, we told him to wait three days for the money to transfer to the checking account otherwise our account would be overdrawn WHICH HE AGREED TO. Needless to say, he cashed the check the VERY SAME DAY that it was handed to him, OUCH VERY UNPROFESSIONAL, now we are facing over withdrawal banking fees. The only thing this company cares about is the money (and they need it IMMEDIATELY) even though you are not happy that your property is surrounded by staples, nails and roofing debris. The picture below was collected from only a 3' X 3' area. We are current owners of a family-run business for years and have NEVER and will NEVER treat a customer in this manner. Please take our advise and STAY AWAY. Bachman's is way over-priced and we should have chosen one of the 5 other roofing competitors who were at least 13,000.00 less than Bachman's. LESSON LEARNED THE HARD WAY."

"Everything was great. Gutters look great and easy to work with."

"price is better other places magnets do not work keeping panels connected"

"The installers on the day of the project and the owners have always been very kind and proessional. They are not the least expensive company. However, theyhave a good product in those "Marvin" windows and they are professional and respectful of your home. When decided on a company to do your windows at least always keep them in the mix of your consideration as they should always be on your top three list of companies - $, reputation, professionalism in text, emails, phone call and on site visists are important to me. I feel I paid a fair price."

"Very courteous crew who did an excellent job and cleaned up after. Highly recommend them. Very easy to work with for scheduling, etc."

"After a spring hail storm damged my roof-I needed a new one. I got 3 estimates, with Ireland being the best and Tom being the most professional salesman. The job was delayed because of other issues and Ireland was very understnding, and willing to work with me, I am very happy with the entire project. Love the look of my new roof. Thanks Tom for all of your assistance."

"Exceptional work completed in a timely and professional manner. Dave and crew were very tidy, moved everything themselves and graciously worked around my 5 children and Christmas decor. Highly recommend!"

"We had several issues when working with them on the installation at the beginning of the summer that were attributed to a sudden change in staffing. Understandable. Then following the install we had to have them return because the screen for the door wasn't aligned correctly. Aggravating, but not the end of the world. Now just a few months later the door is making a loud clicking sound just before it closes. It's louder than the ancient metal-framed door we replaced. We scheduled service for earlier this week and they never showed. We called that evening and didn't receive a call back until three days later. During that call there was no apology and no explanation provided until I asked why they never showed. The excuse this time was a new scheduling system. Because I wasn't available at a time that was convenient for them, we're stuck waiting another two weeks to have someone look at it. Very disappointing."

"The installation went smoothly and the workers were professional, careful, and cleaned up well after themselves. They figured a better way to run the gas line than originally planned and stayed until the job was done - about 6:30pm. They caused a short in our alarm system when they moved the control box, but immediately offered to pay for a service call by our alarm company, Overall, very satisfied."

"Taylor at BKG Designs was on top of the project from suggested pattern and color to schedule of the installation date."