Get matched with top window shutter repair pros in Willamina, OR

"Lynn Lapping, one of the sales representatives, came to my house, measured the windows and the next day sent me a quote for blinds (Hunter Douglas Applause Line). During that first visit, she was friendly and provided answers to all of my questions. Two weeks later, I contacted her to come by and measure three kitchen windows, as I am planning to put roman shades in them. Lynn came by, but she seemed off, she was rushed, impatient and a bit rude. I had recently received a quote for drapes from another company and I asked her if she thought the prices were reasonable for the type of drapes. She was annoyed and told me that I should had ask her to measure those windows during her first visit to get a quote for drapes.  However, at that time, I had no plans to put drapes there so I could not have planned for it. I ignored her demeanor and attitude, we all have bad days, and so I assumed she was simply having a bad day.
I wanted to place a deposit for the blinds on the spot but she locked herself out of their system and she could not process my payment. She told me that someone would call me to get my credit card information, but no one ever did. I called her the next day to ask for the final quote and make sure everything was ready to go, she told me she would get the quote to me later that evening or the next day. She never did. I called the following day and left a voice mail for Lynn. The office manager e-mailed me to let me know that Lynn would be out of the office due to a family emergency and that she would contact me the following week to place the order. I e-mailed her back and ask her if someone else could help me with the order as I did not want to delay the process an additional week (lead time is three to four weeks). She told me that John the company owner would contact me to process the order. All of these e-mails were exchanged on a Wednesday. The weekend came and the owner never e-mailed or called me. On Monday I e-mailed the office manager to ask if someone would be calling me to process the order. I also ask her to let me know if they could not process my order so that I could find another provider. I received the following e-mail: "We apologize for the delay. Due to the scheduling conflicts with our designers, we will not be able to assist you with your order.  We apologize for any inconvenience this has caused." 
While I understand that family emergencies do happen, it does not make sense for a business to stop because one of their employees is unavailable. I am happy that my order did not get process through this company; I can get Hunter Douglas blinds for the same price with other providers. What would have happened if I had trouble either with the delivery, installation or quality of the blinds and Lynn was not available to handle those situations? Again, business continuity is a must for a company to be successful, business can not stop for one employee. 

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"I needed several small repairs done to the exterior of my house prior to having it painted, which Walt and his wife did beautifully. They also replaced the deck on my shed, and did a wonderful job on that as well. They were quick to respond to my initial request for a bid, accomplished the work within my time frame, did quality work, and cleaned up thoroughly when they were done. They were also quiet and courteous while doing the work.

I have some interior jobs that will need to be done in the near future, and you can be sure I will call Walt for his assistance when the time comes."

"I had a great experience with Lifetime Windows and Doors. I worked with Matt to purchase and install a new front door. I love my door and the accent glass, price was as expected, installation was smooth, good communication, and everyone is so nice. I would work with Lifetime again for future needs."

"Kurt installed blinds throughout our house including our living room skylights. Kurt proved to be a big help in choosing blinds that we love and was very communicative throughout the process. He was dependable, amiable, and professional. Will happily recommend Book of Blinds to anyone seeking new window treatments. Weâ re very happy customers!"

"I cannot speak highly enough of Tom and Brad Green of Colonial Restorations. We have lived in our antique house for 16 years now, and like most old homes, some of its previous repairs were good, some not so good. Tom Green worked on this house for its previous owners, and his work was, by far, the best in the house. So, we continued to use Colonial - Tom, then Tom and Brad - as we learned the ropes about caring for an old house - our first house, old or new. Over the years, they have replaced sills and posts and beams, and rebuilt parts of our loose stone foundation. Most recently, they replaced the last original posts in our basement, (one of which was a tree trunk still with bark on it), including pouring new custom footings, in advance of our finally cementing the dirt floor. The work here is never easy - nothing is level, nothing is square - but the Greens' end result has always been beautiful - strong and made to last. Their prices are fair and without hidden costs....maybe not the lowest bid you might get, but you know it's a real bid that they will stand behind. They triage projects for us, giving us an idea of what other items will likely need attention in the next few years. We're not done with this house yet....we've never won the lottery, and there's always another repair..... and plan to use them again soon. I feel confident knowing that the next owners of this house, whoever they might be, will see the quality of the work and know that we cared enough to have the right people help us with the ongoing repair and maintenance of a 275+ year old house. I am a real person, a real customer, with no ties to the company, and was more than happy to write this review."

"It went amazingly. Mark is a fantastic worker, and he spent weekends driving up and doing a remarkable job of finishing. He gave us an estimate up front and was very willing to work with our schedule, and then held to that. The most remarkable thing about Mark though, is his personality and attention to detail. Finishing work takes a very detail-oriented person, and he had the experience to make that work go quickly. In addition, he was willing to talk us through the process so that we understood what was going on and even learned how to lay a little wall tile ourselves for future projects! He also went above and beyond, helping us to hang a duct hood and make a few decisions about how to hide some ducting. And when we weren't sure about what would look best, he was ready with a recommendation that we were more than happy to take - and every recommendation ended up looking beautiful. As well as putting up the subway tile back splash, he created a surround for the window and some of the doorways that needed new trim. So he's got carpentry skills in addition to the fine detail and finishing work. I couldn't be happier with our decision to hire Mark. He's worth every cent if you want the job done right the first time. His ability to do whatever is needed to finish the job, and do it right, makes him a valuable person to have helping you out."

"I purchased a terrific deal (8 hrs/1person or 4hrs/ 2 people) for $299. I had no idea how much could be accomplished in that time period, but I have lots of projects and 8 hours of skilled help is an exciting concept.
First of all, the doorbell rang at almost exactly 8 AM: the target arrival time. The two men at the door, Brian and Barley, were professional, friendly, and talked to my dogs. I showed them the location of the window seat and explained what I expected for the end result: we were all on the same page. Then, just in case there was time left over, I showed them the alcove that needed finishing.
Brian checked with me as the work progressed whenever there was a shade of a question. I was amazed at their efficiency! The window seat was framed, sheathed, and ready for me to finish and they moved on to the alcove, which I wanted trimmed to echo another in my kitchen. Done. Beautifully. I also increased my finishing vocabulary: thanks Barley.
And they cleaned up.
They pulled out of the driveway just before noon.
I can't say enough nice things about my experience with SL Green Homes. They're a class act.

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"Company was given measurements for my dining room table. Two of the pads were measured incorrectly and the wrong pads were sent to me. I called the company to explain the wrong measurements and gave new measurements for the end piece and one other piece. The end piece then sent to me was wrong again."

"Ethereal Elements provided exceptional, professional and quality work repairing my basement wall leak. Dealing with Q was very easy, he is personable and to the point. Dale, who performed the work knew exactly what he was doing, he was quality oriented from start to finish. The work was completed on 4 October, I held off writing this feedback in hopes we would have a couple of extreme downpours so I could verify the basement would not leak. Q guaranteed the basement would not leak again, or they would come out and fix it. The cost of this job was reasonable and I was able to use the discount coupon. I would hire Ethereal Elements again."

"We are very pleased with the work done by Stephen and his partner, who were friendly, courteous and professional. Our built-in bookcase looks amazing and the damage repairs turned out 10 times better than we had hoped! The project took 1 day longer than initially expected but we attribute this to the careful attention to detail exhibited by these men. There were no additional charges added due to the extra time needed to complete the job. Color match to existing woodwork was precise, clean-up was complete and odors were minimal. We will most certainly hire The Wood Doctors again and again for additional restoration work in our home. Job well done!"